MedicalDirector Product status is Operational

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Last updated 1 minute ago from official status page. Learn more
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MedicalDirector Product Outage Survival Guide

A step-by-step guide to help you survive a MedicalDirector Product outage
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    MedicalDirector Product Components

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    MedicalDirector Product Cloud Products

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    Helix
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    Helix Multi-factor Authentication
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    Helix Recalls
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    Hub
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    Telehealth
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    MD Exchange (ePrescribing, MDClinical Secure Messaging)
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    Smart
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    MedicalDirector Product On Premise Products

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    MD Clinical
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    Pracsoft
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    Bluechip
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    MedicalDirector Product Clinical Content Products

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    Access Control System
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    Australian Injectable Drugs Handbook (AIDH)
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    AusDI
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    Medicines API
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    MedicalDirector Product Corporate Services

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    MD Website
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    MedicalDirector Product Third Party Services

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    Tyro
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    eRx
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    Healthlink
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    Medicare
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    My Health Record
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    NCSR
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    MedicalDirector Product Alternatives

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    eMAR App
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    Issues with booking in items and scanning barcodes
    Started 4 Oct 2024 15:32:47 (4 months ago), still ongoing
    Minor Incident
    Investigating
    eMAR App
    Titan Integration

    We are investigating reported issues with our Pharmacy integration platform. We are aware that this would have impacted your ability to book in and scan the barcodes of recently supplied medication. We are working to resolve this as a priority.

    Titan Integration
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    Issues with booking in items and scanning barcodes
    Started 4 Oct 2024 15:32:47 (4 months ago), still ongoing
    Minor Incident
    Investigating
    eMAR App
    Titan Integration

    We are investigating reported issues with our Pharmacy integration platform. We are aware that this would have impacted your ability to book in and scan the barcodes of recently supplied medication. We are working to resolve this as a priority.

    See all
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    Commonly Used Together