Emplifi status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

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Recently Resolved Incidents

Missing Instagram data - Media views
Started 28 Jul 2025 13:22:41 (9 days ago), resolved 31 Jul 2025 12:27:04 (6 days ago)
Minor Incident
Resolved
Dashboard
API
Content Hub
Unified Analytics

We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.

Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.

Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.

Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.

Emplifi Outage Survival Guide

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    Missing Instagram data - Media views
    Started 28 Jul 2025 13:22:41 (9 days ago), resolved 31 Jul 2025 12:27:04 (6 days ago)
    Minor Incident
    Resolved
    Dashboard
    API
    Content Hub
    Unified Analytics

    We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.

    Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.

    Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.

    Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.

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    Missing Instagram data - Media views
    Started 28 Jul 2025 13:22:41 (9 days ago), resolved 31 Jul 2025 12:27:04 (6 days ago)
    Minor Incident
    Resolved
    Dashboard
    API
    Content Hub
    Unified Analytics

    We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.

    Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.

    Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.

    Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.

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    Missing Instagram data - Media views
    Started 28 Jul 2025 13:22:41 (9 days ago), resolved 31 Jul 2025 12:27:04 (6 days ago)
    Minor Incident
    Resolved
    Dashboard
    API
    Content Hub
    Unified Analytics

    We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.

    Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.

    Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.

    Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.

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    Missing Instagram data - Media views
    Started 28 Jul 2025 13:22:41 (9 days ago), resolved 31 Jul 2025 12:27:04 (6 days ago)
    Minor Incident
    Resolved
    Dashboard
    API
    Content Hub
    Unified Analytics

    We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.

    Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.

    Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.

    Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.