Emplifi Status
Real-time updates of Emplifi issues and outages
Emplifi status is Partially Degraded Service
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Active Incidents
We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.
Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.
Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.
Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Recently Resolved Incidents
No recent incidents
Emplifi Outage Survival Guide
Emplifi Components
Emplifi Suite
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Emplifi Web
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Emplifi API
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.
Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.
Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.
Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.
Emplifi Suite
Publisher
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Dashboard
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.
Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.
Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.
Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.
Analytics
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Community & Care
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Audiences
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Influencers
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Content Hub
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.
Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.
Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.
Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.
Paid
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Add Profile
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
Unified Analytics
We’re experiencing a service outage of the whole Emplifi platform.
Our engineers are attempting to identify and resolve the issue.
We apologize for any inconvenience this may have caused.
We are experiencing a disruption in Instagram data across Emplifi analytics products, due to a Meta bug. We will provide updates as soon as we have more information from the Third Party.
Incident Details: We have identified an issue affecting Instagram media views metrics for some posts. The media views metric is completely missing for certain posts. All related metrics based on media views — such as impressions, video views, etc. — are also impacted.
Our investigation indicates that this is a Meta (Instagram) API issue, as the views metric value is missing from their API response.
Current Actions: We have opened a bug ticket with Meta and are awaiting their response. We are monitoring the situation closely and will provide updates as soon as we have more information from Meta.
