Ecwid Status

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: All store orders and products added before the incident are restored. Now, only products added during the incident can be missing from the admin. We are working on restoring them, too.

Monitoring: The fix is still being applied. Some stores still may be experiencing the issue, and we expect it to be fixed soon.

Monitoring: A fix has been implemented and is being applied to the stores.

Identified: We identified the issue and are working on the urgent fix.

Investigating: We are continuing to investigate the issue.

Investigating: We are continuing to investigate this issue.

Investigating: In some of the stores products and orders might be missing. Your data is intact and we're already working on bringing back store data as soon as possible. The stores will be operating normally as soon as the issue is fixed, we're sorry for the issue.

If you have any questions, you can email our Support team at [email protected].

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: All store orders and products added before the incident are restored. Now, only products added during the incident can be missing from the admin. We are working on restoring them, too.

Monitoring: The fix is still being applied. Some stores still may be experiencing the issue, and we expect it to be fixed soon.

Monitoring: A fix has been implemented and is being applied to the stores.

Identified: We identified the issue and are working on the urgent fix.

Investigating: We are continuing to investigate the issue.

Investigating: We are continuing to investigate this issue.

Investigating: In some of the stores products and orders might be missing. Your data is intact and we're already working on bringing back store data as soon as possible. The stores will be operating normally as soon as the issue is fixed, we're sorry for the issue.

If you have any questions, you can email our Support team at [email protected].