CrossEngage status is Partially Degraded Service

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CrossEngage Segmentation

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CrossEngage Web tracking

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Audience campaign dispatch
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Realtime campaign dispatch
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Stories Dispatch
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API v1.0
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API v2.0
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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded Indexing Performance
Started 17 Apr 2025 17:35:42 (5 days ago), resolved 17 Apr 2025 22:35:18 (5 days ago)
Minor Incident
Resolved
Audience campaign dispatch
API v1.0
Segmentation
Realtime campaign dispatch
API v2.0
More...

We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

Our Engineering Team is on it and we will post an update as soon as one is available.

Your CrossEngage Team.

CrossEngage Outage Survival Guide

A step-by-step guide to help you survive a CrossEngage outage
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    CrossEngage Components

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    CrossEngage User Interface

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    CrossEngage Segmentation

    Tue 15
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    now
    Degraded Indexing Performance
    Started 17 Apr 2025 17:35:42 (5 days ago), resolved 17 Apr 2025 22:35:18 (5 days ago)
    Minor Incident
    Resolved
    Audience campaign dispatch
    API v1.0
    Segmentation
    Realtime campaign dispatch
    API v2.0
    More...

    We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

    Our Engineering Team is on it and we will post an update as soon as one is available.

    Your CrossEngage Team.

    CrossEngage Web tracking

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Degraded Indexing Performance
    Started 17 Apr 2025 17:35:42 (5 days ago), resolved 17 Apr 2025 22:35:18 (5 days ago)
    Minor Incident
    Resolved
    Audience campaign dispatch
    API v1.0
    Segmentation
    Realtime campaign dispatch
    API v2.0
    More...

    We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

    Our Engineering Team is on it and we will post an update as soon as one is available.

    Your CrossEngage Team.

    CrossEngage Campaign Dispatch

    Tue 15
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    now
    Audience campaign dispatch
    Tue 15
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    Mon 21
    now
    Degraded Indexing Performance
    Started 17 Apr 2025 17:35:42 (5 days ago), resolved 17 Apr 2025 22:35:18 (5 days ago)
    Minor Incident
    Resolved
    Audience campaign dispatch
    API v1.0
    Segmentation
    Realtime campaign dispatch
    API v2.0
    More...

    We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

    Our Engineering Team is on it and we will post an update as soon as one is available.

    Your CrossEngage Team.

    Realtime campaign dispatch
    Tue 15
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    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Degraded Indexing Performance
    Started 17 Apr 2025 17:35:42 (5 days ago), resolved 17 Apr 2025 22:35:18 (5 days ago)
    Minor Incident
    Resolved
    Audience campaign dispatch
    API v1.0
    Segmentation
    Realtime campaign dispatch
    API v2.0
    More...

    We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

    Our Engineering Team is on it and we will post an update as soon as one is available.

    Your CrossEngage Team.

    Stories Dispatch
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Degraded Indexing Performance
    Started 17 Apr 2025 17:35:42 (5 days ago), resolved 17 Apr 2025 22:35:18 (5 days ago)
    Minor Incident
    Resolved
    Audience campaign dispatch
    API v1.0
    Segmentation
    Realtime campaign dispatch
    API v2.0
    More...

    We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

    Our Engineering Team is on it and we will post an update as soon as one is available.

    Your CrossEngage Team.

    CrossEngage APIs

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    now
    API v1.0
    Tue 15
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    Mon 21
    now
    Degraded Indexing Performance
    Started 17 Apr 2025 17:35:42 (5 days ago), resolved 17 Apr 2025 22:35:18 (5 days ago)
    Minor Incident
    Resolved
    Audience campaign dispatch
    API v1.0
    Segmentation
    Realtime campaign dispatch
    API v2.0
    More...

    We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

    Our Engineering Team is on it and we will post an update as soon as one is available.

    Your CrossEngage Team.

    API v2.0
    Tue 15
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    Sat 19
    Sun 20
    Mon 21
    now
    Degraded Indexing Performance
    Started 17 Apr 2025 17:35:42 (5 days ago), resolved 17 Apr 2025 22:35:18 (5 days ago)
    Minor Incident
    Resolved
    Audience campaign dispatch
    API v1.0
    Segmentation
    Realtime campaign dispatch
    API v2.0
    More...

    We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

    Our Engineering Team is on it and we will post an update as soon as one is available.

    Your CrossEngage Team.

    CrossEngage Integration Partners

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    mailgun API
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    mailgun Events & Logs
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    SendGrid API v3
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    SendGrid Event Webhook
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    Google Apps Analytics
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    Twilio SMS
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    Twilio REST API
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    Mandrill Mandrill Global
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    SendGrid Marketing Campaigns
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    SendGrid Email Activity
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    SendGrid API
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    SendGrid API v2
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    CrossEngage Predictions

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    Customer Prediction Platform
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