Civitas Learning status is Operational

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Civitas Learning Degree Map

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Civitas Learning Data Warehouse (Explore)

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Civitas Learning Advising Analytics (Inspire)

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Civitas Learning Inspire for Advisors

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Civitas Learning Course Success Coaching (Inspire for Faculty)

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Civitas Learning Course Insights

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Civitas Learning Initiative Analysis (Impact)

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Connection error for College Scheduler
Started 23 Oct 2025 20:23:42 (5 days ago), resolved 24 Oct 2025 15:29:44 (4 days ago)
Critical Incident
Resolved
College Scheduler

The College Scheduler proprietary sign-on server, sso2.collegescheduler.com, is experiencing an outage. This is affecting sign-ons for all Banner 8, Banner 9, and Banner Registration customers using Advisor Mode, PeopleSoft customers on older interfaces, and flat file integrations. Student sign-ins appear to be unaffected.

Impact to Civitas applications due to AWS outage
Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
Minor Incident
Resolved
Degree Map
Data Warehouse (Explore)
Advising Analytics (Inspire)
Inspire for Advisors
Course Success Coaching (Inspire for Faculty)
More...

AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

Civitas Learning Outage Survival Guide

A step-by-step guide to help you survive a Civitas Learning outage
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    Civitas Learning Components

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    Civitas Learning Degree Map

    Tue 21
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    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Civitas Learning Data Warehouse (Explore)

    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    Sun 26
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    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Civitas Learning Advising Analytics (Inspire)

    Tue 21
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    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Civitas Learning Inspire for Advisors

    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Civitas Learning Course Success Coaching (Inspire for Faculty)

    Tue 21
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    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Civitas Learning Course Insights

    Tue 21
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    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Civitas Learning Initiative Analysis (Impact)

    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Civitas Learning Administrative Analytics (Illume)

    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Civitas Learning College Scheduler

    Tue 21
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    Sun 26
    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).

    Connection error for College Scheduler
    Started 23 Oct 2025 20:23:42 (5 days ago), resolved 24 Oct 2025 15:29:44 (4 days ago)
    Critical Incident
    Resolved
    College Scheduler

    The College Scheduler proprietary sign-on server, sso2.collegescheduler.com, is experiencing an outage. This is affecting sign-ons for all Banner 8, Banner 9, and Banner Registration customers using Advisor Mode, PeopleSoft customers on older interfaces, and flat file integrations. Student sign-ins appear to be unaffected.

    Civitas Learning Academic Planning

    Tue 21
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    Sat 25
    Sun 26
    Mon 27
    now
    Impact to Civitas applications due to AWS outage
    Started 20 Oct 2025 16:35:48 (8 days ago), resolved 23 Oct 2025 13:13:25 (5 days ago)
    Minor Incident
    Resolved
    Degree Map
    Data Warehouse (Explore)
    Advising Analytics (Inspire)
    Inspire for Advisors
    Course Success Coaching (Inspire for Faculty)
    More...

    AWS is experiencing some widespread issues due to some internal issue with Amazon's own network. Specifically they have identified the root cause as an underlying internal subsystem responsible for monitoring the health of Amazon's network load balancers. This is potentially affecting data freshness and connectivity to our application(s).