Assembled status is Operational

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Assembled Reporting and data services

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Assembled Assist

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Active Incidents

No active incidents

Recently Resolved Incidents

Staleness in agent and ticket-based metrics
Started 30 Mar 2025 08:59:12 (3 days ago), resolved 30 Mar 2025 15:53:01 (3 days ago)
Major Incident
Resolved
Reporting and data services

There is some staleness in agent and ticket-based metrics after March 29 1:00am UTC as they are being recomputed using data from the upgraded database. We have verified that the metric computation jobs are running, and will continue to monitor them as they make progress.

Degraded performance on Assist requests
Started 27 Mar 2025 19:37:46 (6 days ago), resolved 27 Mar 2025 19:45:42 (5 days ago)
Incident without Impact
Resolved
Assist

We're currently investigating an issue where Assist related requests are failing or taking a long time to load.

Assembled Outage Survival Guide

A step-by-step guide to help you survive a Assembled outage
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    Assembled Components

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    Assembled Reporting and data services

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    Staleness in agent and ticket-based metrics
    Started 30 Mar 2025 08:59:12 (3 days ago), resolved 30 Mar 2025 15:53:01 (3 days ago)
    Major Incident
    Resolved
    Reporting and data services

    There is some staleness in agent and ticket-based metrics after March 29 1:00am UTC as they are being recomputed using data from the upgraded database. We have verified that the metric computation jobs are running, and will continue to monitor them as they make progress.

    Assembled Assist

    Wed 26
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    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Degraded performance on Assist requests
    Started 27 Mar 2025 19:37:46 (6 days ago), resolved 27 Mar 2025 19:45:42 (5 days ago)
    Incident without Impact
    Resolved
    Assist

    We're currently investigating an issue where Assist related requests are failing or taking a long time to load.