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User Authentication
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Machine to Machine Authentication
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Spreedly Standard Gateways
Bluesnap
SMS
Dear Customers and Partners,
The SSL certificate for *.callback.telesign.com will soon expire. Our dedicated teams will work on certificate replacement from July 22nd to July 25th.
Thank you.
Please do not hesitate to contact us at support@telesign.com with any questions or concerns.
Issue: US/CA Operator - Verizon Wireless (310/004;006;010;012;590) Quality degradation
Start Time: 10:15 AM PST - 11/20/24
Summary:
We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590). SMS messages to this operator may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 00911065
Voice
Dear Customers and Partners,
The SSL certificate for *.callback.telesign.com will soon expire. Our dedicated teams will work on certificate replacement from July 22nd to July 25th.
Thank you.
Please do not hesitate to contact us at support@telesign.com with any questions or concerns.
Start Time: 8AM PDT - 8/28/24 End Time: Ongoing
Summary:
We received notification that ALL mobile network operators from China are currently experiencing network issues, and this may cause a latency in Voice transactions. We will inform you once the operator has come to a resolution. If you have any questions, please contact us at support@telesign.com.
SF 00862573
