AssemblyAI Status

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Our transcription processing times have returned to normal. We are still monitoring the situation.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We experienced slower turnaround times due to lost capacity with our hosting provider. We have scaled resources back up to help mitigate this.

We have now worked through the backlog of processing jobs, and our team is continuing to monitor the situation.

Investigating: We are continuing to investigate the cause of the increased authentication errors but this issue is only affecting a small number of requests relatative to our overall traffic. We are continuing to see over a 99% success rate for requests to our APIs.

Investigating: We are currently investigating an increase in authentication errors. These errors typically include the following error message: Authentication error, API token missing/invalid

If you get this error please retry the request as retries are typically successful.

Investigating: We are continuing to investigate the cause of the increased authentication errors but this issue is only affecting a small number of requests relatative to our overall traffic. We are continuing to see over a 99% success rate for requests to our APIs.

Investigating: We are currently investigating an increase in authentication errors. These errors typically include the following error message: Authentication error, API token missing/invalid

If you get this error please retry the request as retries are typically successful.

Investigating: We are continuing to investigate the cause of the increased authentication errors but this issue is only affecting a small number of requests relatative to our overall traffic. We are continuing to see over a 99% success rate for requests to our APIs.

Investigating: We are currently investigating an increase in authentication errors. These errors typically include the following error message: Authentication error, API token missing/invalid

If you get this error please retry the request as retries are typically successful.