Atlassian Developer Status

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in US East region may have experienced intermittent failures with forge invocations for some applications. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Intermittent failures with forge invocations for some applications have been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We are seeing improvements in intermittent failures with forge invocations for some applications. Our team continues to work diligently on full mitigation, and we will continue to share additional updates as more information becomes available.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience intermittent failures with forge invocations for some applications.

We will continue to share additional updates here as more information is available.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.

Resolved: On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

Identified: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.

Investigating: Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.

Investigating: We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events.

Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.

Resolved: All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

Monitoring: Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

Identified: Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

Identified: It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

Identified: Further confirmations of impacted products have now been added to the incident.

Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.

Resolved: On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.

We apologise for the disruption and thank you for your patience.

Monitoring: We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.

Monitoring: The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.

Identified: We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.

Identified: Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.

Identified: We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.

Investigating: We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Resolved: On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.

Monitoring: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Identified: Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.

Identified: Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.

Identified: Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this.

We will continue to monitor and provide further updates.

Identified: We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events.

Our team has identified the root cause and has taken action to mitigate the issue.

We will continue to monitor and provide updates as the situation progresses.