Zai Status: check for Zai outages and issues

Active Incidents

No active incidents

Recently Resolved Incidents

Virtual Accounts registration disruption

Started 21 Nov 2024 07:13:32 (1 hour ago), resolved 21 Nov 2024 08:18:19 (23 minutes ago)

Major Incident

Resolved

API

Connectivity issues with our upstream partner are again causing disruption to our Virtual Accounts registration APIs.

Resolution of the issue is ultimately outside our control, however we will continue to monitor the situation closely. Further updates will be posted ASAP.

See all updates

Virtual Accounts registration disruption

Started 21 Nov 2024 02:46:50 (6 hours ago), resolved 21 Nov 2024 03:52:45 (5 hours ago)

Minor Incident

Resolved

API

We are currently experiencing connectivity issues with an upstream provider, impacting our ability to register new Virtual Accounts.

The team are working on this on highest priority, and will advise as further information becomes available.

See all updates

Zai Outage Survival Guide

A step-by-step guide to help you survive a Zai outage

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Zai Components

Zai

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Virtual Accounts registration disruption

Started 21 Nov 2024 02:46:50 (6 hours ago), resolved 21 Nov 2024 03:52:45 (5 hours ago)

Minor Incident

Resolved

API

We are currently experiencing connectivity issues with an upstream provider, impacting our ability to register new Virtual Accounts.

The team are working on this on highest priority, and will advise as further information becomes available.

See all updates

Virtual Accounts registration disruption

Started 21 Nov 2024 07:13:32 (1 hour ago), resolved 21 Nov 2024 08:18:19 (23 minutes ago)

Major Incident

Resolved

API

Connectivity issues with our upstream partner are again causing disruption to our Virtual Accounts registration APIs.

Resolution of the issue is ultimately outside our control, however we will continue to monitor the situation closely. Further updates will be posted ASAP.

See all updates

Zai Dashboard

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Zai Payment Processing

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Fast Payments

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Cards

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Batch

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PayTo

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Zai Integration Tools

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Assembly.js

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PromisePay.js

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Zai Alternatives

Monnify

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Paysafe

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Neteller Merchant Portal

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Service Disruption-Neteller Merchant Portal

Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing

Minor Incident

Investigating

Neteller Merchant Portal

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

PXP Webhost API

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PXP Webhost API Service Disruption

Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing

Major Incident

Investigating

PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

PXP Webhost API Service Disruption

Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing

Major Incident

Investigating

PXP Webhost API

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe

See all

Volt

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Finix

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Mangopay API

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Viva Wallet

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Currencycloud

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Currencycloud Payments

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USD Processing Delay

Started 20 Nov 2024 10:50:54 (22 hours ago), still ongoing

Incident without Impact

Identified

Payments

We are currently experiencing delays with USD processing due to an issue with our banking provider, we are working to resolve on priority

RON, CZK & HUF Processing Delays

Started 20 Nov 2024 12:30:21 (20 hours ago), still ongoing

Incident without Impact

Identified

Payments

We are currently experiencing intermittent delays with RON, CZK & HUF processing due to an issue with our banking provider, we are working to resolve on priority

Currencycloud 2FA

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See all

Stax Payments

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Zai Status

Real-time updates of Zai issues and outages

Zai status is Operational

Zai API

Active Incidents

Recently Resolved Incidents

Zai Outage Survival Guide

Zai Components

Zai

Zai API

Zai Dashboard

Zai Payment Processing

Fast Payments

Cards

Batch

PayTo

Zai Integration Tools

Assembly.js

PromisePay.js

Zai Alternatives

Monnify

Paysafe

Neteller Merchant Portal

PXP Webhost API

Volt

Finix

Mangopay API

Viva Wallet

Currencycloud

Currencycloud Payments

Currencycloud 2FA

Stax Payments

Commonly Used Together

BitMEX

TaxJar

bexio AG

TriNet

Botkeeper

Runa