Zai status is Operational

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Zai API

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Active Incidents

No active incidents

Recently Resolved Incidents

Investigating issues with Production APIs
Started 8 Jan 2025 05:32:02 (7 days ago), resolved 8 Jan 2025 22:16:35 (7 days ago)
Incident without Impact
Resolved
API

We’re currently investigating a potential service interruption with our Production APIs. We apologise for any inconvenience and will provide more updates as they become available.

This is specifically impacting registrations of new PayIds and Virtual Accounts.

Zai Outage Survival Guide

A step-by-step guide to help you survive a Zai outage
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    Zai Components

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    Zai API

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    Investigating issues with Production APIs
    Started 8 Jan 2025 05:32:02 (7 days ago), resolved 8 Jan 2025 22:16:35 (7 days ago)
    Incident without Impact
    Resolved
    API

    We’re currently investigating a potential service interruption with our Production APIs. We apologise for any inconvenience and will provide more updates as they become available.

    This is specifically impacting registrations of new PayIds and Virtual Accounts.

    Zai Dashboard

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    Zai Payment Processing

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    Fast Payments
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    Cards
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    Batch
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    PayTo
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    Zai Integration Tools

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    Assembly.js
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    PromisePay.js
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    Zai Alternatives

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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (4 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

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