Yotpo Status
Real-time updates of Yotpo issues and outages
Yotpo status is Operational
Admin
API
Widgets, Batch requests, JS & CSS
Database
Data Center
Admin
API
Active Incidents
No active incidents
Recently Resolved Incidents
Important Notice: Compatibility Issue with Shopify POS Version 10.0.0
We would like to inform you that Shopify has recently released a new version of their Point of Sale system (Shopify POS 10.0.0), which is currently causing compatibility issues with the Yotpo Loyalty POS integration.
Our R&D team has identified the issue and prepared a hotfix, which is scheduled for validation and deployment by tomorrow.
In the meantime, we recommend not updating to Shopify POS version 10.0.0 until the fix is released, to avoid any disruptions in your service.
We sincerely apologize for the inconvenience this may cause. Rest assured, our team is actively working to resolve the issue as quickly as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case.
Thank you for your understanding and continued support.
The Yotpo Support Team
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Business Impact: -Merchants are not able to access the Yotpo L&R admin -API might not be working
Start Time: 11:00 PM UTC
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Yotpo Outage Survival Guide
Yotpo Components
Yotpo Platform
Yotpo Admin
API integration with Yotpo
Yotpo Reviews and UGC
Admin
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
API
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Widgets, Batch requests, JS & CSS
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Database
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Data Center
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Yotpo Loyalty & Referrals
Admin
Business Impact: -Merchants are not able to access the Yotpo L&R admin -API might not be working
Start Time: 11:00 PM UTC
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Important Notice: Compatibility Issue with Shopify POS Version 10.0.0
We would like to inform you that Shopify has recently released a new version of their Point of Sale system (Shopify POS 10.0.0), which is currently causing compatibility issues with the Yotpo Loyalty POS integration.
Our R&D team has identified the issue and prepared a hotfix, which is scheduled for validation and deployment by tomorrow.
In the meantime, we recommend not updating to Shopify POS version 10.0.0 until the fix is released, to avoid any disruptions in your service.
We sincerely apologize for the inconvenience this may cause. Rest assured, our team is actively working to resolve the issue as quickly as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case.
Thank you for your understanding and continued support.
The Yotpo Support Team
API
Business Impact: -Merchants are not able to access the Yotpo L&R admin -API might not be working
Start Time: 11:00 PM UTC
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Important Notice: Compatibility Issue with Shopify POS Version 10.0.0
We would like to inform you that Shopify has recently released a new version of their Point of Sale system (Shopify POS 10.0.0), which is currently causing compatibility issues with the Yotpo Loyalty POS integration.
Our R&D team has identified the issue and prepared a hotfix, which is scheduled for validation and deployment by tomorrow.
In the meantime, we recommend not updating to Shopify POS version 10.0.0 until the fix is released, to avoid any disruptions in your service.
We sincerely apologize for the inconvenience this may cause. Rest assured, our team is actively working to resolve the issue as quickly as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case.
Thank you for your understanding and continued support.
The Yotpo Support Team
Widgets (Pop-up, Rewards Page)
Business Impact: -Merchants are not able to access the Yotpo L&R admin -API might not be working
Start Time: 11:00 PM UTC
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Important Notice: Compatibility Issue with Shopify POS Version 10.0.0
We would like to inform you that Shopify has recently released a new version of their Point of Sale system (Shopify POS 10.0.0), which is currently causing compatibility issues with the Yotpo Loyalty POS integration.
Our R&D team has identified the issue and prepared a hotfix, which is scheduled for validation and deployment by tomorrow.
In the meantime, we recommend not updating to Shopify POS version 10.0.0 until the fix is released, to avoid any disruptions in your service.
We sincerely apologize for the inconvenience this may cause. Rest assured, our team is actively working to resolve the issue as quickly as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case.
Thank you for your understanding and continued support.
The Yotpo Support Team
Database
Business Impact: -Merchants are not able to access the Yotpo L&R admin -API might not be working
Start Time: 11:00 PM UTC
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Important Notice: Compatibility Issue with Shopify POS Version 10.0.0
We would like to inform you that Shopify has recently released a new version of their Point of Sale system (Shopify POS 10.0.0), which is currently causing compatibility issues with the Yotpo Loyalty POS integration.
Our R&D team has identified the issue and prepared a hotfix, which is scheduled for validation and deployment by tomorrow.
In the meantime, we recommend not updating to Shopify POS version 10.0.0 until the fix is released, to avoid any disruptions in your service.
We sincerely apologize for the inconvenience this may cause. Rest assured, our team is actively working to resolve the issue as quickly as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case.
Thank you for your understanding and continued support.
The Yotpo Support Team
Data Center
Business Impact: -Merchants are not able to access the Yotpo L&R admin -API might not be working
Start Time: 11:00 PM UTC
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Incident Update:
R&D team has implemented a fix for the issues outlined below and we are currently monitoring the systems to ensure the issue does not recur.
Yotpo Loyalty: -Merchants were unable to access the Yotpo L&R admin. -API might not be working
Yotpo Reviews: -The “On-site Widgets” section in the Reviews admin was inaccessible.
Incident Timeframes (UTC): Start: 11:00 PM End: 1:48 AM
Start: 2:00 PM End: 2:40 PM
Start: 4:45 PM End: 5:15 PM
We sincerely apologize for any inconvenience this may have caused.
If you have any questions or concerns, please don’t hesitate to reach out via live chat or by submitting a support case.
The Yotpo Support Team
Important Notice: Compatibility Issue with Shopify POS Version 10.0.0
We would like to inform you that Shopify has recently released a new version of their Point of Sale system (Shopify POS 10.0.0), which is currently causing compatibility issues with the Yotpo Loyalty POS integration.
Our R&D team has identified the issue and prepared a hotfix, which is scheduled for validation and deployment by tomorrow.
In the meantime, we recommend not updating to Shopify POS version 10.0.0 until the fix is released, to avoid any disruptions in your service.
We sincerely apologize for the inconvenience this may cause. Rest assured, our team is actively working to resolve the issue as quickly as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out via live chat or by submitting a support case.
Thank you for your understanding and continued support.
The Yotpo Support Team
