Vindicia status is Operational

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Vindicia Portal

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Vindicia Retain

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Production : Portal 2.0 dashboard unavailable
Started 19 Nov 2024 12:54:32 (2 days ago), resolved 19 Nov 2024 13:36:53 (2 days ago)
Major Incident
Resolved
Portal
Retain

The Portal 2.0 dashboard is currently unavailable. Vindicia engineers are working on the problem and will provide updates on any developments.

If you have any questions, please submit a ticket at https://clientsupport.vindicia.com or contact support@vindicia.com.

Vindicia Outage Survival Guide

A step-by-step guide to help you survive a Vindicia outage
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    Vindicia Components

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    Vindicia API

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    Vindicia Portal

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    Production : Portal 2.0 dashboard unavailable
    Started 19 Nov 2024 12:54:32 (2 days ago), resolved 19 Nov 2024 13:36:53 (2 days ago)
    Major Incident
    Resolved
    Portal
    Retain

    The Portal 2.0 dashboard is currently unavailable. Vindicia engineers are working on the problem and will provide updates on any developments.

    If you have any questions, please submit a ticket at https://clientsupport.vindicia.com or contact support@vindicia.com.

    Vindicia Production

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    Vindicia Staging

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    Vindicia Data Platform

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    Vindicia Portal Report 1.0

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    Vindicia Email notifications

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    Vindicia Salesforce Connector

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    Vindicia Zendesk

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    Vindicia Avalara

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    Vindicia Chase Paymentech

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    Vindicia Paypal

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    Vindicia FDMS

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    Vindicia PayU

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    Vindicia Litle/Vantiv/WorldPay

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    Vindicia CardinalCommerce

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    Vindicia Knowledgebase

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    Vindicia Retain

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    Production : Portal 2.0 dashboard unavailable
    Started 19 Nov 2024 12:54:32 (2 days ago), resolved 19 Nov 2024 13:36:53 (2 days ago)
    Major Incident
    Resolved
    Portal
    Retain

    The Portal 2.0 dashboard is currently unavailable. Vindicia engineers are working on the problem and will provide updates on any developments.

    If you have any questions, please submit a ticket at https://clientsupport.vindicia.com or contact support@vindicia.com.

    Vindicia Alternatives

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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

    See all
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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

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    Tapcheck app.tapcheck.com

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    test
    Started 29 Aug 2024 20:35:16 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    app.tapcheck.com
    www.tapcheck.com

    Tapcheck www.tapcheck.com

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    test
    Started 29 Aug 2024 20:35:16 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    app.tapcheck.com
    www.tapcheck.com
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    STARK BANK API Corporate Card

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    Network communication Instability
    Started 19 Nov 2024 16:25:59 (2 days ago), still ongoing
    Major Incident
    Investigating
    API Corporate Card

    There is an incident with communication to Mastercard, causing purchase confirmations and reversals to remain pending until communication is reestablished.

    See all
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