Vetspire Status
Real-time updates of Vetspire issues and outages
Vetspire status is Operational
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Vetspire UI
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Scheduling
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Active Incidents
Medication Refill Tracking Discrepancy
Started 10 Jun 2026 17:46:57 (5 days ago), still ongoing
Incident without Impact
Identified
Vetspire UI
We are currently investigating two issues affecting medication refill logic:
Refill Quantity Reduction: Processing a single refill updates and reduces the refill counts for all medication refills with the same RX number, rather than tracking each individual deduction independently.
Invalid Refill Availability: If a medication status is set to Refilled, it incorrectly retains the "Refill RX" option in the actions menu (three dots)
Recently Resolved Incidents
New Schedule- Current Time indicator (orange bar)- Regresses to 12 AM
Started 8 Jun 2026 14:50:15 (7 days ago), resolved 11 Jun 2026 14:07:44 (4 days ago)
Incident without Impact
Resolved
Scheduling
We are currently investigating an issue on the New Schedule where the current time indicator (orange bar) may intermittently regress to 12:00 AM after navigating away from the page and returning.
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Vetspire Components
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Vetspire (Web App)
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Vetspire UI
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Medication Refill Tracking Discrepancy
Started 10 Jun 2026 17:46:57 (5 days ago), still ongoing
Incident without Impact
Identified
Vetspire UI
We are currently investigating two issues affecting medication refill logic:
Refill Quantity Reduction: Processing a single refill updates and reduces the refill counts for all medication refills with the same RX number, rather than tracking each individual deduction independently.
Invalid Refill Availability: If a medication status is set to Refilled, it incorrectly retains the "Refill RX" option in the actions menu (three dots)
Billing
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Boarding
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Encounters
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NOVA
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Patient Chart
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PDFs
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Reminders
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Reporting
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Scheduling
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New Schedule- Current Time indicator (orange bar)- Regresses to 12 AM
Started 8 Jun 2026 14:50:15 (7 days ago), resolved 11 Jun 2026 14:07:44 (4 days ago)
Incident without Impact
Resolved
Scheduling
We are currently investigating an issue on the New Schedule where the current time indicator (orange bar) may intermittently regress to 12:00 AM after navigating away from the page and returning.
Intacct
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SSO/Login
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Medication Label
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Vetspire API
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Vetspire Staging Environments
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Vetspire Online Modules
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Book.Your.Vet - Online Booking
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Pay.Your.Vet - Remote Pay
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Checkin.Your.Vet - Online Check-In
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Abaxis
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Vetspire Telemedicine
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Heska
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Vetspire AI
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Vetspire Payment Processors (Third-Party Integrations)
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Vetspire Third-Party Integrations -Communications (SMS/MMS)
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Stripe API
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CardConnect
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SMS/MMS Carrier Filters
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Square
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Stripe Dashboard
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Stripe Checkout.js
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Stripe
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Stripe JS
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Vetspire Labs (Third-Party Integrations)
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IDEXX VetConnectPlus & In-House Labs
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IDEXX WebPacs
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Antech
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Vetspire Communications (Third-Party Integrations)
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Dialpad
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Documo Cloud Fax
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Documo API
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RingCentral
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SendGrid Email Marketing
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Documo Email-to-Fax
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Twilio SMS
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Documo Fax Services
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Vetspire Support (Third-Party Integrations)
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Documo Webhooks
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Freshdesk
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Confluence (Vetspire User Manual)
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SendGrid API
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Vetspire Other Third-Party Integrations
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Vetspire Third-Party - Communication Integrations - e-mail
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SendGrid Email Activity
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Third-Party Integrations -Communications (e-mail)
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Third-Party Integration (Other)
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Vetspire Twilio SMS (Third-Party Integration)
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Cubex
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SendGrid API v3
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PrintNode
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SendGrid API
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Twilio SMS
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Twilio SMS Long Code, North America
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SendGrid Event Webhook
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Vetspire Google Cloud Platform
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Google Cloud Platform Google Compute Engine
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Twilio Debugger & Alarms
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Twilio SMS Toll-Free, North America
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Google Cloud Platform Google Cloud Datastore
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SendGrid API v2
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SendGrid Email Activity
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Google Cloud Platform Google Cloud Dataproc
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Twilio SMS Short Code, North America
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Google Cloud Platform Google Cloud DNS
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Twilio MMS Long Code, North America
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SendGrid SMTP
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Twilio MMS Toll-Free
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Google Cloud Platform Google App Engine
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Google Cloud Platform Google Cloud Pub/Sub
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Twilio REST API
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Google Cloud Platform Google Cloud SQL
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SSO
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Google Cloud Platform Google Cloud Networking
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Google Cloud Platform Google Cloud Storage
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Sentry Dashboard
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Snowflake Snowflake Data Warehouse (Database)
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Snowflake Snowpipe (Data Ingestion)
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Snowflake Snowflake Data Warehouse (Database)
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Snowflake Snowsight
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Snowflake Replication
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Snowflake Snowpipe (Data Ingestion)
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Snowflake Snowsight
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Snowflake Replication
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Vetspire Support Chat - Fresh Chat
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Vetspire Core
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Freshdesk OUTGOING EMAILS
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Freshdesk INCOMING EMAILS
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Zoom Web Portal
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Vetspire Staging Enviorments
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UI Staging
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API Staging
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Vetspire Recurly Credit Cards
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Vetspire core
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Vetspire - Core
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Vetspire GitHub Pull Requests
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Vetspire GitHub API Requests
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Vetspire GitHub Actions
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Vetspire Sentry API
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Vetspire Sentry US Errors
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Vetspire Snowflake
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Vetspire Alternatives
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