Cloudinary status is Operational

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Media Transformation API - US
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Upload API - US
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Admin API - US
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Media Transformation API - EU
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Upload API - EU
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Admin API - EU
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Media Transformation API - AP
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Admins Unable to Create New Users
Started 30 Jun 2025 14:20:25 (2 days ago), resolved 30 Jun 2025 20:37:53 (1 day ago)
Incident without Impact
Resolved
Digital Asset Management (DAM)

We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.

VIESUS™ Automatic Image Enhancement is currently down.
Started 30 Jun 2025 07:14:20 (2 days ago), resolved 30 Jun 2025 11:50:49 (2 days ago)
Major Incident
Resolved
Third-Party - Add-ons

Starting June 30th 2025 00:00 UTC we've been encountering outages with the VIESUS™ Automatic Image Enhancement add-on. Our team is actively investigating the root cause and working on a resolution. We appreciate your patience as we address this issue.

Media Processing and transformations related to AI is currently down.
Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
Minor Incident
Resolved
Media Transformation API - US
Media Transformation API - EU
Media Transformation API - AP
Upload API - US
Upload API - EU
More...

We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

Cloudinary Outage Survival Guide

A step-by-step guide to help you survive a Cloudinary outage
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    Cloudinary Components

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    Cloudinary US Datacenter

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    Media Transformation API - US
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    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Upload API - US
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    Tue 1
    now
    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Admin API - US
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    Tue 1
    now
    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Cloudinary EU Datacenter

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    Media Transformation API - EU
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    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Upload API - EU
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    Mon 30
    Tue 1
    now
    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Admin API - EU
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    Mon 30
    Tue 1
    now
    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Cloudinary AP Datacenter

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    Media Transformation API - AP
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    Tue 1
    now
    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Upload API - AP
    Wed 25
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    Sun 29
    Mon 30
    Tue 1
    now
    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Admin API - AP
    Wed 25
    Thu 26
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    Sat 28
    Sun 29
    Mon 30
    Tue 1
    now
    Media Processing and transformations related to AI is currently down.
    Started 29 Jun 2025 11:58:00 (3 days ago), resolved 29 Jun 2025 14:34:38 (2 days ago)
    Minor Incident
    Resolved
    Media Transformation API - US
    Media Transformation API - EU
    Media Transformation API - AP
    Upload API - US
    Upload API - EU
    More...

    We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.

    Cloudinary Media Delivery

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    now

    Cloudinary Digital Asset Management (DAM)

    Wed 25
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    Mon 30
    Tue 1
    now
    Admins Unable to Create New Users
    Started 30 Jun 2025 14:20:25 (2 days ago), resolved 30 Jun 2025 20:37:53 (1 day ago)
    Incident without Impact
    Resolved
    Digital Asset Management (DAM)

    We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.

    Cloudinary Management Console

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    Cloudinary Website & Documentation

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    Cloudinary Upload Widget

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    Cloudinary Product Gallery Widget

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    Cloudinary Media Library Widget

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    Cloudinary Video Player

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    Cloudinary Media Editing Widget

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    Cloudinary Third-Party - Add-ons

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    VIESUS™ Automatic Image Enhancement is currently down.
    Started 30 Jun 2025 07:14:20 (2 days ago), resolved 30 Jun 2025 11:50:49 (2 days ago)
    Major Incident
    Resolved
    Third-Party - Add-ons

    Starting June 30th 2025 00:00 UTC we've been encountering outages with the VIESUS™ Automatic Image Enhancement add-on. Our team is actively investigating the root cause and working on a resolution. We appreciate your patience as we address this issue.

    Cloudinary Support Site

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    AWS ec2-eu-west-1
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    Cloudinary Integrations

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