Truckstop Status

Resolved: This incident has been resolved.

Investigating: We are aware that this issue has escalated so that some customers may receive an Error 50 message when attempting to login to our products. We are continuing to work with the vendor to resolve the issue as quickly as possible.

Investigating: Due to a vendor outage, we are currently unable to update customer accounts including new users, purchasing new services, or suspending/cancelling accounts. We are working with the vendor to resolve as quickly as possible.

Customer log-in or usage of the load board is not impacted by this outage.

Resolved: This incident has been resolved.

Monitoring: The vendor is reporting their services are being restored. Customer may still experience an intermittent issue until service is fully restored.

Investigating: Due to a vendor outage, some customers may experience intermittent errors on Truckstop Go mobile app or features using location services on the web. We are working with the vendor to resolve as quickly as possible.

Resolved: This incident has been resolved.

Investigating: We are aware that this issue has escalated so that some customers may receive an Error 50 message when attempting to login to our products. We are continuing to work with the vendor to resolve the issue as quickly as possible.

Investigating: Due to a vendor outage, we are currently unable to update customer accounts including new users, purchasing new services, or suspending/cancelling accounts. We are working with the vendor to resolve as quickly as possible.

Customer log-in or usage of the load board is not impacted by this outage.

Resolved: This incident has been resolved.

Monitoring: The vendor is reporting their services are being restored. Customer may still experience an intermittent issue until service is fully restored.

Investigating: Due to a vendor outage, some customers may experience intermittent errors on Truckstop Go mobile app or features using location services on the web. We are working with the vendor to resolve as quickly as possible.

Investigating: We have received the FMCSA’s March SMS data and successfully published it to RMIS. Please note that Saferwatch has not yet been updated with the March data. April’s SMS data is not yet available. According to the FMCSA, their target moving forward is to release monthly SMS data by the 15th of each month. We will continue to provide updates as new data becomes available.

Investigating: Updated CSA scores and SMS measures are currently delayed due to data set issues from FMCSA. We are working closely with the FMCSA and are reviewing the FMCSA's latest update of missing files to begin our CSA calculation process and promptly update RMIS and SaferWatch. We appreciate your patience during this delay.

Investigating: We have received the FMCSA’s March SMS data and successfully published it to RMIS. Please note that Saferwatch has not yet been updated with the March data. April’s SMS data is not yet available. According to the FMCSA, their target moving forward is to release monthly SMS data by the 15th of each month. We will continue to provide updates as new data becomes available.

Investigating: Updated CSA scores and SMS measures are currently delayed due to data set issues from FMCSA. We are working closely with the FMCSA and are reviewing the FMCSA's latest update of missing files to begin our CSA calculation process and promptly update RMIS and SaferWatch. We appreciate your patience during this delay.