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Real-time updates of Swan issues and outages
Swan status is Operational
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Active Incidents
We are currently experiencing an issue with retrieving and displaying shipping information. This is affecting all physical cards ordered since Thursday 11th July shipped from Spain Hub. The cards have been dispatched and correctly shipped, but card shipping information is not available and cards may be billed with a delay. We are investigating the issue and will update you as soon as possible.
Recently Resolved Incidents
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Swan API
We are currently experiencing an issue with retrieving and displaying shipping information. This is affecting all physical cards ordered since Thursday 11th July shipped from Spain Hub. The cards have been dispatched and correctly shipped, but card shipping information is not available and cards may be billed with a delay. We are investigating the issue and will update you as soon as possible.
Swan Dashboard
We are currently experiencing an issue with retrieving and displaying shipping information. This is affecting all physical cards ordered since Thursday 11th July shipped from Spain Hub. The cards have been dispatched and correctly shipped, but card shipping information is not available and cards may be billed with a delay. We are investigating the issue and will update you as soon as possible.