Smartsheet Status: check for Smartsheet outages and issues

Smartsheet status is Operational

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Sheets

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See all 82 Smartsheet components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of Smartsheet outages

Active Incidents

Sheet Loading and Saving

Started 9 Sep 2025 03:09:27 (7 days ago), resolved 10 Sep 2025 01:30:55 (6 days ago)

Minor Incident

Postmortem

Sheets

We're currently investigating intermittent reports of occasional issues loading or saving sheets

Postmortem: Starting at approximately 9:00 PM PT on September 7, 2025, we began receiving reports of AJAX errors when users attempted to save sheets. The issue was reproducible only for users whose ISPs were located in APAC regions. Monitoring of other regions (US, EU) did not show similar behavior. A status message was posted to indicate we were investigating potential upstream provider issues. We recommend that users in affected regions check with their ISP, as the issue was not isolated to our service. We continued monitoring throughout the evening of September 8 and during the day on September 9. Reports gradually decreased, and status page traffic also declined. By 6:30 PM PT on September 9, with reports subsiding and no new impact observed, we removed the status message and closed out the incident.

10 Sep 2025 03:09:33 (6 days ago)

Resolved: This incident has been resolved

10 Sep 2025 01:30:55 (6 days ago)

Monitoring: We’re monitoring some customer reports from Australia and New Zealand regions with intermittent networking issues between their ISPs and US-based web applications. If you’re experiencing these issues, please contact your ISP to investigate.

9 Sep 2025 17:28:51 (6 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 16:38:28 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 14:40:42 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 12:38:28 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 10:07:55 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 08:08:07 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 06:04:03 (7 days ago)

Investigating: We are continuing to investigate this issue.

9 Sep 2025 04:07:18 (7 days ago)

Investigating: We're currently investigating intermittent reports of occasional issues loading or saving sheets

9 Sep 2025 03:09:27 (7 days ago)

See all updates

Recently Resolved Incidents

No recent incidents

Smartsheet Outage Survival Guide

A step-by-step guide to help you survive a Smartsheet outage

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Smartsheet Components

Smartsheet

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Smartsheet Core Application

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Smartsheet Login

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Single Sign On ( Company Credentials )

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Sheets

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Sheet Loading and Saving

Started 9 Sep 2025 03:09:27 (7 days ago), resolved 10 Sep 2025 01:30:55 (6 days ago)

Minor Incident

Postmortem

Sheets

We're currently investigating intermittent reports of occasional issues loading or saving sheets

10 Sep 2025 03:09:33 (6 days ago)

Resolved: This incident has been resolved

10 Sep 2025 01:30:55 (6 days ago)

9 Sep 2025 17:28:51 (6 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 16:38:28 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 14:40:42 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 12:38:28 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 10:07:55 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 08:08:07 (7 days ago)

Investigating: We are continuing to investigate with our upstream network providers.

9 Sep 2025 06:04:03 (7 days ago)

Investigating: We are continuing to investigate this issue.

9 Sep 2025 04:07:18 (7 days ago)

Investigating: We're currently investigating intermittent reports of occasional issues loading or saving sheets

9 Sep 2025 03:09:27 (7 days ago)

See all updates

Forms

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Reports

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Dashboards

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Smartsheet AI Tools

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Smartsheet Documents

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Attachments

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Document Builder

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Document Proofing

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File Library

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Smartsheet Notifications

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Email Notifications

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In App Notifications

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Messaging App Notifications

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Conversations

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Smartsheet Workflows

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In App Workflows

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Bridge by Smartsheet

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Sharing

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Smartsheet Connectors

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Data Shuttle

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Dynamics Connector

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Jira Connector

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Salesforce Connector

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Tableau Connector

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ServiceNow Connector

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Smartsheet Advance Capabilities

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Calendar

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Control Center

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Datamesh

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Dynamic View

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Pivot

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WorkApps

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DataTable

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Smartsheet Apps

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Desktop App

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Mobile App

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Smartsheet Search

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Smartsheet Third Party Sign In

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Sign in via Google

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Sign in via Microsoft Azure AD

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Sign in via Apple ID

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Smartsheet Resource Management

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Resource Management

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Smartsheet Resource Views

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Smartsheet Digital Asset Management (Brandfolder)

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Smartsheet Brandfolder Integration

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Core Application

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Asset Upload

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Asset Upload - SFTP

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SmartCDN

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Brandguide

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Integrations

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Insights

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Content Automation Platform

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Content Automation APIs

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Content Automation Rendering Services

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Content Automation Templating

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Content Automation Integrations

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Smartsheet Administration and Audit

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Admin Center

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Event Reporting API

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User and Group Management

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Payments & Licensing

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Activity Log

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Smartsheet Developers and API

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REST API

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Webhooks

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API Access Tokens

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Smartsheet Help and Community

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Smartsheet Website

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Help Center

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Community

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Marketplace and Solutions Center

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Smartsheet University

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Customer Support Portal

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In-App Chat

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Smartsheet Third Party Integrations

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Smartsheet Status

Real-time updates of Smartsheet issues and outages

Smartsheet status is Operational

Sheets

Active Incidents

Recently Resolved Incidents

Smartsheet Outage Survival Guide

Smartsheet Components

Smartsheet Core Application

Smartsheet Login

Single Sign On ( Company Credentials )

Sheets

Forms

Reports

Dashboards

Smartsheet AI Tools

Smartsheet Documents

Attachments

Document Builder

Document Proofing

File Library

Smartsheet Notifications

Email Notifications

In App Notifications

Messaging App Notifications

Conversations

Smartsheet Workflows

In App Workflows

Bridge by Smartsheet

Sharing

Smartsheet Connectors

Data Shuttle

Dynamics Connector

Jira Connector

Salesforce Connector

Tableau Connector

ServiceNow Connector

Smartsheet Advance Capabilities

Calendar

Control Center

Datamesh

Dynamic View

Pivot

WorkApps

DataTable

Smartsheet Apps

Desktop App

Mobile App

Smartsheet Search

Smartsheet Third Party Sign In

Sign in via Google

Sign in via Microsoft Azure AD

Sign in via Apple ID

Smartsheet Resource Management

Resource Management

Smartsheet Resource Views

Smartsheet Digital Asset Management (Brandfolder)

Smartsheet Brandfolder Integration

Core Application

Asset Upload

Asset Upload - SFTP

SmartCDN

Brandguide

Integrations

Insights

Content Automation Platform

Content Automation APIs

Content Automation Rendering Services

Content Automation Templating

Content Automation Integrations

Smartsheet Administration and Audit

Admin Center

Event Reporting API

User and Group Management

Payments & Licensing

Activity Log

Smartsheet Developers and API

REST API

Webhooks

API Access Tokens