Smartsheet Status
Real-time updates of Smartsheet issues and outages
Smartsheet status is Operational
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Active Incidents
Permissions Errors for Newly Created Assets
Started 15 Jan 2025 18:30:04 (2 days ago), resolved 15 Jan 2025 21:24:30 (2 days ago)
Major Incident
Postmortem
Sheets
Reports
Dashboards
We are investigating some customer reports of permissions errors after creating new assets. We will continue to provide frequent updates as we work towards resolution.
Recently Resolved Incidents
No recent incidents
Smartsheet Outage Survival Guide
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Smartsheet Components
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Sheets
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Permissions Errors for Newly Created Assets
Started 15 Jan 2025 18:30:04 (2 days ago), resolved 15 Jan 2025 21:24:30 (2 days ago)
Major Incident
Postmortem
Sheets
Reports
Dashboards
We are investigating some customer reports of permissions errors after creating new assets. We will continue to provide frequent updates as we work towards resolution.
Forms
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Reports
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Permissions Errors for Newly Created Assets
Started 15 Jan 2025 18:30:04 (2 days ago), resolved 15 Jan 2025 21:24:30 (2 days ago)
Major Incident
Postmortem
Sheets
Reports
Dashboards
We are investigating some customer reports of permissions errors after creating new assets. We will continue to provide frequent updates as we work towards resolution.
Dashboards
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now
Permissions Errors for Newly Created Assets
Started 15 Jan 2025 18:30:04 (2 days ago), resolved 15 Jan 2025 21:24:30 (2 days ago)
Major Incident
Postmortem
Sheets
Reports
Dashboards
We are investigating some customer reports of permissions errors after creating new assets. We will continue to provide frequent updates as we work towards resolution.
Smartsheet AI Tools
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Login / SSO
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Investigating issues with logging in to the platform
Started 15 Jul 2024 14:35:40 (6 months ago), still ongoing
Minor Incident
Investigating
Login / SSO
Login / SSO
We are currently investigating reports of issues related to logging into the platform. Our team is looking into this and will provide you with a response shortly.
Billing
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Investigating issues with the ability to cancel an account
Started 28 Jul 2024 08:32:46 (6 months ago), still ongoing
Minor Incident
Identified
Billing
Billing
Billing
We are currently experiencing issues related to closing accounts, where the option to close the account is grayed out. Our dedicated team is working to resolve this as quickly as possible
See all
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