Shippo status is Partially Degraded Service

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Shippo Web Dashboard

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Shippo Carrier API

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USPS
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UPS
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Axlehire
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Canada Post
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OnTrac
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Elevated error rate on Canada Post Shipment
Started 23 Sep 2026 00:20:01 (13 hours ago), still ongoing
Minor Incident
Investigating
Canada Post

we are currently observing a low number of updates from Canada Post's Tracking API

Recently Resolved Incidents

Elevated error in USPS Manifest generation
Started 22 Sep 2026 07:39:20 (1 day ago), resolved 22 Sep 2026 10:03:22 (1 day ago)
Major Incident
Resolved
USPS

We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.

Axlehire tracking disruptions
Started 20 Sep 2026 12:17:29 (3 days ago), resolved 22 Sep 2026 08:09:18 (1 day ago)
Major Incident
Resolved
Axlehire

We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

UPS Tracking disruption
Started 20 Sep 2026 23:34:14 (3 days ago), resolved 21 Sep 2026 03:40:48 (2 days ago)
Major Incident
Resolved
UPS

We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

Elevated error rate on Canada Post Shipment API
Started 20 Sep 2026 05:56:42 (3 days ago), resolved 20 Sep 2026 07:19:04 (3 days ago)
Major Incident
Resolved
Canada Post

We are experiencing an elevated error rate with Canada Post’s Shipment API and it's affecting label generation. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

Elevated error rate on ontrac Transaction API
Started 18 Sep 2026 15:27:36 (5 days ago), resolved 18 Sep 2026 15:47:46 (5 days ago)
Major Incident
Resolved
OnTrac

We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

Web App – Labels not visible in shipments tab
Started 17 Sep 2026 20:53:46 (6 days ago), resolved 18 Sep 2026 03:55:29 (5 days ago)
Incident without Impact
Resolved
Shippo Web Dashboard

We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.

USPS intermittent Outage impacting V3 Label generation
Started 17 Sep 2026 04:48:25 (6 days ago), resolved 17 Sep 2026 07:58:48 (6 days ago)
Incident without Impact
Resolved
USPS

USPS has reported an intermittent outage impacting their label generation API . Their support team is currently investigating. We are monitoring the issue and will provide an update as soon as USPS shares further information

Shippo Outage Survival Guide

A step-by-step guide to help you survive a Shippo outage
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    Shippo Components

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    Shippo REST API

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    Shippo Web Dashboard

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    Web App – Labels not visible in shipments tab
    Started 17 Sep 2026 20:53:46 (6 days ago), resolved 18 Sep 2026 03:55:29 (5 days ago)
    Incident without Impact
    Resolved
    Shippo Web Dashboard

    We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.

    Shippo Carrier API

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    USPS
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    USPS intermittent Outage impacting V3 Label generation
    Started 17 Sep 2026 04:48:25 (6 days ago), resolved 17 Sep 2026 07:58:48 (6 days ago)
    Incident without Impact
    Resolved
    USPS

    USPS has reported an intermittent outage impacting their label generation API . Their support team is currently investigating. We are monitoring the issue and will provide an update as soon as USPS shares further information

    Elevated error in USPS Manifest generation
    Started 22 Sep 2026 07:39:20 (1 day ago), resolved 22 Sep 2026 10:03:22 (1 day ago)
    Major Incident
    Resolved
    USPS

    We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.

    UPS
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    UPS Tracking disruption
    Started 20 Sep 2026 23:34:14 (3 days ago), resolved 21 Sep 2026 03:40:48 (2 days ago)
    Major Incident
    Resolved
    UPS

    We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

    FedEx
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    Airterra
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    APC Postal
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    APG
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    Aramex
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    Asendia US
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    Australia Post
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    Axlehire
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    Axlehire tracking disruptions
    Started 20 Sep 2026 12:17:29 (3 days ago), resolved 22 Sep 2026 08:09:18 (1 day ago)
    Major Incident
    Resolved
    Axlehire

    We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

    Better Trucks
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    Canada Post
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    Elevated error rate on Canada Post Shipment API
    Started 20 Sep 2026 05:56:42 (3 days ago), resolved 20 Sep 2026 07:19:04 (3 days ago)
    Major Incident
    Resolved
    Canada Post

    We are experiencing an elevated error rate with Canada Post’s Shipment API and it's affecting label generation. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

    Elevated error rate on Canada Post Shipment
    Started 23 Sep 2026 00:20:01 (13 hours ago), still ongoing
    Minor Incident
    Investigating
    Canada Post

    we are currently observing a low number of updates from Canada Post's Tracking API

    CDL
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    Chronopost
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    Colissimo
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    Correos
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    CouriersPlease
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    Deutsche Post
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    DHL eCommerce
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    DHL Express
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    DHL Germany
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    DPD DE
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    DPD UK
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    ePost Global
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    EVRi
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    Globegistics
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    Fastway Australia
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    GLS
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    La Poste
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    Lasership
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    LSO
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    Mondial Relay
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    OnTrac
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    Elevated error rate on ontrac Transaction API
    Started 18 Sep 2026 15:27:36 (5 days ago), resolved 18 Sep 2026 15:47:46 (5 days ago)
    Major Incident
    Resolved
    OnTrac

    We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

    Maergo
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    OrangeDS
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    Passport
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    Newgistics
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    Pitney Bowes
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    Poste Italiane
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    Purolator
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    Royal Mail (InterSoft)
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    Royal Mail (Storefeeder)
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    Sendle
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    Swyft
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    UDS
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    Veho
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    RR Donnelley
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    parcel_perform
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    DHL Benelux
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    Estafeta
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    New Zealand Post
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    Parcel
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    Parcelforce
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    Posti
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    landmark_global
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    Ecms_express
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    Hunter_express
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    Austrian Post Express
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    Estafeta
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    Shippit
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    Uni Uni
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    Canpar courier
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    UK mail
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    Parcll
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    ABF Freight
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    Whistl
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    RL carriers
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    XPO
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    Shippo XPO

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    Shippo Platform API

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    Shippo Alternatives

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