Shippo Status
Real-time updates of Shippo issues and outages
Shippo status is Minor Service Outage
Shippo Carrier API
USPS
FedEx
Canada Post
DHL eCommerce
DPD UK
OnTrac
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Active Incidents
We are seeing errors when purchasing USPS labels. The cause is an issue with USPS’s Payment Authorization service. USPS has confirmed the issue and their team is investigating and working on a fix.
USPS tracking is affected. You may see delayed or missing tracking updates for USPS shipments, and tracking webhooks may arrive late. Once the issue is fixed, tracking updates will catch up and fill in.
USPS label purchases are not affected. Our fallback is in place, so you can keep buying USPS labels as usual. We are in touch with USPS and watching the issue closely.
Recently Resolved Incidents
we're seeing an elevated error rate with Canada Post rating requests detected through our internal monitoring system.
Impact: Rate quotes are currently failing, and some label purchases may fail as a downstream impact. Tracking is working normally. We've contacted Canada Post and are monitoring closely. We'll update you when we hear back from Canada Post or when the situation changes.
Hi team, we're seeing an elevated error rate with Canada Post rating requests detected through our internal monitoring system.
Impact: Rate quotes are currently failing, and some label purchases may fail as a downstream impact. Tracking is working normally. We've contacted Canada Post and are monitoring closely. We'll update you when we hear back from Canada Post or when the situation changes.
Hi team, we're seeing an elevated error rate with DPD UK label generation detected through our internal monitoring system.
Impact: Label purchases are currently failing. Tracking and rating are working normally. We've contacted DPD UK and are monitoring closely. We'll update you when we hear back from DPD UK or when the situation changes.
Hi team, we're seeing an elevated error rate with OnTrac rating requests detected through our internal monitoring system.
Impact: Rate quotes are currently failing, and some label purchases may fail as a downstream impact. Tracking is working normally. We've contacted OnTrac and are monitoring closely. We'll update you when we hear back from OnTrac or when the situation changes.
Hi team, we're seeing an elevated error rate with OnTrac label generation detected through our internal monitoring system.
Impact: Label purchases are currently failing. Tracking and rating are working normally. We've contacted OnTrac and are monitoring closely. We'll update you when we hear back from OnTrac or when the situation changes.
We are currently observing a delay in USPS tracking event updates for BYO labels. Tracking event updates for these labels will be delayed; tracking for labels purchased through Shippo’s label generation are not impacted. We have reached out to USPS and are actively monitoring the situation.
We will provide a further update as soon as we receive one from the carrier.
Hi team, we're seeing an elevated error rate with DHL eCommerce label generation detected through our internal monitoring system.
Impact: Label purchases are currently failing. Tracking and rating are working normally.
Hi team, we've stopped receiving tracking events from USPS, detected through our internal monitoring system.
Impact: Tracking updates are currently unavailable. Label generation and rating are working normally. We've contacted USPS and are monitoring closely. We'll update you when we hear back from USPS or when the situation changes.
We’re seeing a spike in errors on FedEx’s Address Validation API detected through our internal monitoring system.
Impact: Our team is still analyzing the impact.
We’ve reached out to the carrier. We’ll update you as soon as we have more information.
Shippo Outage Survival Guide
Shippo Components
Shippo REST API
Shippo Web Dashboard
Shippo Carrier API
USPS
Hi team, we've stopped receiving tracking events from USPS, detected through our internal monitoring system.
Impact: Tracking updates are currently unavailable. Label generation and rating are working normally. We've contacted USPS and are monitoring closely. We'll update you when we hear back from USPS or when the situation changes.
We are currently observing a delay in USPS tracking event updates for BYO labels. Tracking event updates for these labels will be delayed; tracking for labels purchased through Shippo’s label generation are not impacted. We have reached out to USPS and are actively monitoring the situation.
We will provide a further update as soon as we receive one from the carrier.
We are seeing errors when purchasing USPS labels. The cause is an issue with USPS’s Payment Authorization service. USPS has confirmed the issue and their team is investigating and working on a fix.
USPS tracking is affected. You may see delayed or missing tracking updates for USPS shipments, and tracking webhooks may arrive late. Once the issue is fixed, tracking updates will catch up and fill in.
USPS label purchases are not affected. Our fallback is in place, so you can keep buying USPS labels as usual. We are in touch with USPS and watching the issue closely.
UPS
FedEx
We’re seeing a spike in errors on FedEx’s Address Validation API detected through our internal monitoring system.
Impact: Our team is still analyzing the impact.
We’ve reached out to the carrier. We’ll update you as soon as we have more information.
Airterra
APC Postal
APG
Aramex
Asendia US
Australia Post
Axlehire
Better Trucks
Canada Post
Hi team, we're seeing an elevated error rate with Canada Post rating requests detected through our internal monitoring system.
Impact: Rate quotes are currently failing, and some label purchases may fail as a downstream impact. Tracking is working normally. We've contacted Canada Post and are monitoring closely. We'll update you when we hear back from Canada Post or when the situation changes.
we're seeing an elevated error rate with Canada Post rating requests detected through our internal monitoring system.
Impact: Rate quotes are currently failing, and some label purchases may fail as a downstream impact. Tracking is working normally. We've contacted Canada Post and are monitoring closely. We'll update you when we hear back from Canada Post or when the situation changes.
CDL
Chronopost
Colissimo
Correos
CouriersPlease
Deutsche Post
DHL eCommerce
Hi team, we're seeing an elevated error rate with DHL eCommerce label generation detected through our internal monitoring system.
Impact: Label purchases are currently failing. Tracking and rating are working normally.
DHL Express
DHL Germany
DPD DE
DPD UK
Hi team, we're seeing an elevated error rate with DPD UK label generation detected through our internal monitoring system.
Impact: Label purchases are currently failing. Tracking and rating are working normally. We've contacted DPD UK and are monitoring closely. We'll update you when we hear back from DPD UK or when the situation changes.
ePost Global
EVRi
Globegistics
Fastway Australia
GLS
La Poste
Lasership
LSO
Mondial Relay
Maergo
OnTrac
Hi team, we're seeing an elevated error rate with OnTrac label generation detected through our internal monitoring system.
Impact: Label purchases are currently failing. Tracking and rating are working normally. We've contacted OnTrac and are monitoring closely. We'll update you when we hear back from OnTrac or when the situation changes.
Hi team, we're seeing an elevated error rate with OnTrac rating requests detected through our internal monitoring system.
Impact: Rate quotes are currently failing, and some label purchases may fail as a downstream impact. Tracking is working normally. We've contacted OnTrac and are monitoring closely. We'll update you when we hear back from OnTrac or when the situation changes.