Shippo status is Operational

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now
USPS
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UPS
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Axlehire
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Canada Post
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Deutsche Post
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OnTrac
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parcel_perform
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Elevated error rate on ontrac Transaction API
Started 30 Sep 2026 02:02:28 (8 hours ago), resolved 30 Sep 2026 06:34:21 (4 hours ago)
Incident without Impact
Resolved
OnTrac

We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

USPS Service Degradation
Started 29 Sep 2026 11:58:48 (22 hours ago), resolved 29 Sep 2026 13:26:21 (21 hours ago)
Major Incident
Resolved
USPS

Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

UPS Tracking disruption
Started 27 Sep 2026 04:01:03 (3 days ago), resolved 27 Sep 2026 19:15:36 (3 days ago)
Minor Incident
Resolved
UPS

We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

Deutsche Post Transaction API Outage
Started 27 Sep 2026 18:20:30 (3 days ago), resolved 27 Sep 2026 19:15:04 (3 days ago)
Incident without Impact
Resolved
Deutsche Post

Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Elevated error rate on Canada Post Shipment
Started 25 Sep 2026 08:08:49 (5 days ago), resolved 25 Sep 2026 09:17:20 (5 days ago)
Minor Incident
Resolved
Canada Post

Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Elevated error rate on Canada Post Shipment
Started 24 Sep 2026 19:23:38 (6 days ago), resolved 24 Sep 2026 19:54:45 (6 days ago)
Critical Incident
Resolved
Canada Post

We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

Axlehire Shipment and Tracking Outage
Started 24 Sep 2026 08:51:18 (6 days ago), resolved 24 Sep 2026 11:49:56 (6 days ago)
Critical Incident
Resolved
Axlehire

We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.

Elevated error rate on Canada Post Shipment
Started 24 Sep 2026 02:03:08 (6 days ago), resolved 24 Sep 2026 06:30:02 (6 days ago)
Minor Incident
Resolved
Canada Post

We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

Elevated error rate on Canada Post Shipment
Started 23 Sep 2026 00:20:01 (7 days ago), resolved 23 Sep 2026 16:29:11 (7 days ago)
Minor Incident
Resolved
Canada Post

we are currently observing a low number of updates from Canada Post's Tracking API

Shippo Outage Survival Guide

A step-by-step guide to help you survive a Shippo outage
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    Shippo Components

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    Tue 29
    now

    Shippo REST API

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    Tue 29
    now

    Shippo Web Dashboard

    Wed 23
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    now

    Shippo Carrier API

    Wed 23
    Thu 24
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    Sun 27
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    Tue 29
    now
    USPS
    Wed 23
    Thu 24
    Fri 25
    Sat 26
    Sun 27
    Mon 28
    Tue 29
    now
    USPS Service Degradation
    Started 29 Sep 2026 11:58:48 (22 hours ago), resolved 29 Sep 2026 13:26:21 (21 hours ago)
    Major Incident
    Resolved
    USPS

    Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    UPS
    Wed 23
    Thu 24
    Fri 25
    Sat 26
    Sun 27
    Mon 28
    Tue 29
    now
    UPS Tracking disruption
    Started 27 Sep 2026 04:01:03 (3 days ago), resolved 27 Sep 2026 19:15:36 (3 days ago)
    Minor Incident
    Resolved
    UPS

    We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

    FedEx
    Wed 23
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    Tue 29
    now
    Airterra
    Wed 23
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    now
    APC Postal
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    now
    APG
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    now
    Aramex
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    now
    Asendia US
    Wed 23
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    now
    Australia Post
    Wed 23
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    now
    Axlehire
    Wed 23
    Thu 24
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    Tue 29
    now
    Axlehire Shipment and Tracking Outage
    Started 24 Sep 2026 08:51:18 (6 days ago), resolved 24 Sep 2026 11:49:56 (6 days ago)
    Critical Incident
    Resolved
    Axlehire

    We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.

    Better Trucks
    Wed 23
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    now
    Canada Post
    Wed 23
    Thu 24
    Fri 25
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    now
    Elevated error rate on Canada Post Shipment
    Started 23 Sep 2026 00:20:01 (7 days ago), resolved 23 Sep 2026 16:29:11 (7 days ago)
    Minor Incident
    Resolved
    Canada Post

    we are currently observing a low number of updates from Canada Post's Tracking API

    Elevated error rate on Canada Post Shipment
    Started 24 Sep 2026 02:03:08 (6 days ago), resolved 24 Sep 2026 06:30:02 (6 days ago)
    Minor Incident
    Resolved
    Canada Post

    We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

    Elevated error rate on Canada Post Shipment
    Started 24 Sep 2026 19:23:38 (6 days ago), resolved 24 Sep 2026 19:54:45 (6 days ago)
    Critical Incident
    Resolved
    Canada Post

    We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

    Elevated error rate on Canada Post Shipment
    Started 25 Sep 2026 08:08:49 (5 days ago), resolved 25 Sep 2026 09:17:20 (5 days ago)
    Minor Incident
    Resolved
    Canada Post

    Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    CDL
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    Chronopost
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    Colissimo
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    now
    Correos
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    CouriersPlease
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    Deutsche Post
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    Deutsche Post Transaction API Outage
    Started 27 Sep 2026 18:20:30 (3 days ago), resolved 27 Sep 2026 19:15:04 (3 days ago)
    Incident without Impact
    Resolved
    Deutsche Post

    Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    DHL eCommerce
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    DHL Express
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    DHL Germany
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    DPD DE
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    DPD UK
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    ePost Global
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    EVRi
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    Globegistics
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    Fastway Australia
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    GLS
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    La Poste
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    Lasership
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    LSO
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    Mondial Relay
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    Maergo
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    OnTrac
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    Elevated error rate on ontrac Transaction API
    Started 30 Sep 2026 02:02:28 (8 hours ago), resolved 30 Sep 2026 06:34:21 (4 hours ago)
    Incident without Impact
    Resolved
    OnTrac

    We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

    OrangeDS
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    Newgistics
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    Passport
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    Pitney Bowes
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    Poste Italiane
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    Purolator
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    Royal Mail (InterSoft)
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    Royal Mail (Storefeeder)
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    Sendle
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    Swyft
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    UDS
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    RR Donnelley
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    Veho
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    DHL Benelux
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    parcel_perform
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    Estafeta
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    New Zealand Post
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    Parcel
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    Parcelforce
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    Posti
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    landmark_global
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    Ecms_express
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    Hunter_express
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    Austrian Post Express
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    Estafeta
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    Shippit
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    Uni Uni
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    Canpar courier
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    UK mail
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    Parcll
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    ABF Freight
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    Whistl
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    RL carriers
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    XPO
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    now

    Shippo Platform API

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    Shippo XPO

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    Shippo Alternatives

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