Shippo status is Operational

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Shippo REST API

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Shippo Web Dashboard

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USPS
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UPS
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Australia Post
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CDL
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Deutsche Post
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Degraded in web application Performance
Started 26 Mar 2025 18:23:27 (6 days ago), still ongoing
Minor Incident
Investigating
Shippo REST API
Shippo Web Dashboard
Shippo Platform API

Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

<Carrier Name> Tracking Maintenance
Started 27 Feb 2025 14:42:55 (1 month ago), still ongoing
Maintenance
Investigating
Deutsche Post

Deutsche post will be performing maintenance on their tracking APIs from 12:00 AM PST 2025-03-02 to 01:00 AM PST, 2025-03-02

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.

Partial degradation on Australia Post Tracking
Started 5 Dec 2024 21:20:57 (4 months ago), still ongoing
Minor Incident
Investigating
Shippo REST API
Shippo Web Dashboard
Shippo Platform API
Australia Post

We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

Recently Resolved Incidents

UPS & USPS tracking and webhook delays
Started 1 Apr 2025 12:03:42 (8 hours ago), resolved 1 Apr 2025 15:15:44 (5 hours ago)
Minor Incident
Resolved
USPS
UPS

We are currently investigating an issue affecting UPS and USPS tracking numbers, where tracking history updates are not being received, and webhooks for impacted tracking histories are not being sent. Our team is actively working on resolving the issue.

UPS tracking and webhook delays
Started 1 Apr 2025 10:04:08 (10 hours ago), resolved 1 Apr 2025 10:14:37 (10 hours ago)
Minor Incident
Resolved
UPS

We are currently investigating an issue where UPS tracking numbers have not received tracking history updates. Additionally, webhooks for impacted tracking histories are not being sent.

We are working closely to resolve this issue as quickly as possible and will provide updates as soon as more information becomes available.

Elevated error rate on CDL Tracking & Transaction service
Started 31 Mar 2025 17:09:27 (1 day ago), resolved 31 Mar 2025 18:27:30 (1 day ago)
Major Incident
Resolved
CDL

We have detected an elevated error rate from CDL Tracking & Transaction API. Our team has contacted the carrier working with for a solution.

Shippo Outage Survival Guide

A step-by-step guide to help you survive a Shippo outage
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    Shippo Components

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    now

    Shippo REST API

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    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Web Dashboard

    Tue 25
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Carrier API

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    now
    USPS
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    now
    UPS & USPS tracking and webhook delays
    Started 1 Apr 2025 12:03:42 (8 hours ago), resolved 1 Apr 2025 15:15:44 (5 hours ago)
    Minor Incident
    Resolved
    USPS
    UPS

    We are currently investigating an issue affecting UPS and USPS tracking numbers, where tracking history updates are not being received, and webhooks for impacted tracking histories are not being sent. Our team is actively working on resolving the issue.

    UPS
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    now
    UPS tracking and webhook delays
    Started 1 Apr 2025 10:04:08 (10 hours ago), resolved 1 Apr 2025 10:14:37 (10 hours ago)
    Minor Incident
    Resolved
    UPS

    We are currently investigating an issue where UPS tracking numbers have not received tracking history updates. Additionally, webhooks for impacted tracking histories are not being sent.

    We are working closely to resolve this issue as quickly as possible and will provide updates as soon as more information becomes available.

    UPS & USPS tracking and webhook delays
    Started 1 Apr 2025 12:03:42 (8 hours ago), resolved 1 Apr 2025 15:15:44 (5 hours ago)
    Minor Incident
    Resolved
    USPS
    UPS

    We are currently investigating an issue affecting UPS and USPS tracking numbers, where tracking history updates are not being received, and webhooks for impacted tracking histories are not being sent. Our team is actively working on resolving the issue.

    FedEx
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    Airterra
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    APC Postal
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    APG
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    Aramex
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    Asendia US
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    Australia Post
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    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Axlehire
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    Better Trucks
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    Canada Post
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    CDL
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    Elevated error rate on CDL Tracking & Transaction service
    Started 31 Mar 2025 17:09:27 (1 day ago), resolved 31 Mar 2025 18:27:30 (1 day ago)
    Major Incident
    Resolved
    CDL

    We have detected an elevated error rate from CDL Tracking & Transaction API. Our team has contacted the carrier working with for a solution.

    Chronopost
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    Colissimo
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    Correos
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    CouriersPlease
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    Deutsche Post
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    now
    <Carrier Name> Tracking Maintenance
    Started 27 Feb 2025 14:42:55 (1 month ago), still ongoing
    Maintenance
    Investigating
    Deutsche Post

    Deutsche post will be performing maintenance on their tracking APIs from 12:00 AM PST 2025-03-02 to 01:00 AM PST, 2025-03-02

    During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.

    DHL eCommerce
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    DHL Express
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    DHL Germany
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    DPD DE
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    DPD UK
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    ePost Global
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    EVRi
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    Globegistics
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    Fastway Australia
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    GLS
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    La Poste
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    Lasership
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    LSO
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    Mondial Relay
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    OnTrac
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    Maergo
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    OrangeDS
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    Newgistics
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    Passport
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    Pitney Bowes
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    Poste Italiane
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    Purolator
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    Royal Mail (InterSoft)
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    Royal Mail (Storefeeder)
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    Sendle
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    Swyft
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    UDS
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    RR Donnelley
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    Veho
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    parcel_perform
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    DHL Benelux
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    Estafeta
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    New Zealand Post
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    Parcel
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    Parcelforce
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    Posti
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    Shippo Platform API

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    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Alternatives