Shippo status is Under Maintenance

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Shippo REST API

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Shippo Web Dashboard

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Shippo Carrier API

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USPS
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APG
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Australia Post
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Canada Post
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Canada Post - Temporary outage
Started 2 Jul 2025 18:57:52 (3 days ago), still ongoing
Maintenance
Investigating
Canada Post

Canada Post is currently undergoing scheduled maintenance. Services may be temporarily unavailable until further notice.

Degraded in web application Performance
Started 26 Mar 2025 18:23:27 (3 months ago), still ongoing
Minor Incident
Investigating
Shippo REST API
Shippo Web Dashboard
Shippo Platform API

Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

<Carrier Name> Tracking Maintenance
Started 27 Feb 2025 14:42:55 (4 months ago), still ongoing
Maintenance
Investigating
Deutsche Post

Deutsche post will be performing maintenance on their tracking APIs from 12:00 AM PST 2025-03-02 to 01:00 AM PST, 2025-03-02

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.

Partial degradation on Australia Post Tracking
Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
Minor Incident
Investigating
Shippo REST API
Shippo Web Dashboard
Shippo Platform API
Australia Post

We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

Recently Resolved Incidents

Elevated error rate on APG Shipment Service
Started 27 Jun 2025 21:32:53 (8 days ago), resolved 4 Jul 2025 00:49:10 (2 days ago)
Critical Incident
Resolved
APG

We have detected an elevated error rate from APG's Shipment API. Our team has contacted the carrier and we are monitoring the situation.

DHL Express Label Failures for Canada – Temporary Service Suspension
Started 17 Jun 2025 23:13:35 (18 days ago), resolved 2 Jul 2025 18:49:51 (3 days ago)
Critical Incident
Resolved
DHL Express

DHL Express will temporarily suspend shipments to and from Canada starting June 20 Beginning Tuesday, June 17 at 6 pm PT, DHL Express will stop collecting shipments to and from Canada and will temporarily suspend shipping operations in Canada starting on Friday, June 20.

Please note that if you attempt to purchase a DHL Express label for shipments to/from Canada after June 17 at 6 pm PT, the transaction will fail. We offer alternative carrier options–such as USPS and UPS–to keep your shipments moving.

Elevated error rate on USPS Tracking
Started 30 Jun 2025 05:51:47 (5 days ago), resolved 30 Jun 2025 07:07:14 (5 days ago)
Major Incident
Resolved
USPS

We have detected an elevated error rate from USPS's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Elevated error rate on Poste Italiane Tracking
Started 28 Jun 2025 19:15:48 (7 days ago), resolved 29 Jun 2025 06:05:37 (6 days ago)
Major Incident
Resolved
Poste Italiane

We have detected an elevated error rate from Poste Italiane's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Shippo Outage Survival Guide

A step-by-step guide to help you survive a Shippo outage
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    Shippo Components

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    now

    Shippo REST API

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    Mon 30
    Tue 1
    Wed 2
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    Fri 4
    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Web Dashboard

    Sat 28
    Sun 29
    Mon 30
    Tue 1
    Wed 2
    Thu 3
    Fri 4
    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Carrier API

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    now
    USPS
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    Elevated error rate on USPS Tracking
    Started 30 Jun 2025 05:51:47 (5 days ago), resolved 30 Jun 2025 07:07:14 (5 days ago)
    Major Incident
    Resolved
    USPS

    We have detected an elevated error rate from USPS's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

    UPS
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    FedEx
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    Airterra
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    APC Postal
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    APG
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    Elevated error rate on APG Shipment Service
    Started 27 Jun 2025 21:32:53 (8 days ago), resolved 4 Jul 2025 00:49:10 (2 days ago)
    Critical Incident
    Resolved
    APG

    We have detected an elevated error rate from APG's Shipment API. Our team has contacted the carrier and we are monitoring the situation.

    Aramex
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    Asendia US
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    Australia Post
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    Tue 1
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    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Axlehire
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    Better Trucks
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    Canada Post
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    Canada Post - Temporary outage
    Started 2 Jul 2025 18:57:52 (3 days ago), still ongoing
    Maintenance
    Investigating
    Canada Post

    Canada Post is currently undergoing scheduled maintenance. Services may be temporarily unavailable until further notice.

    CDL
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    Chronopost
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    Colissimo
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    Correos
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    CouriersPlease
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    Deutsche Post
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    <Carrier Name> Tracking Maintenance
    Started 27 Feb 2025 14:42:55 (4 months ago), still ongoing
    Maintenance
    Investigating
    Deutsche Post

    Deutsche post will be performing maintenance on their tracking APIs from 12:00 AM PST 2025-03-02 to 01:00 AM PST, 2025-03-02

    During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.

    DHL eCommerce
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    DHL Express
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    DHL Express Label Failures for Canada – Temporary Service Suspension
    Started 17 Jun 2025 23:13:35 (18 days ago), resolved 2 Jul 2025 18:49:51 (3 days ago)
    Critical Incident
    Resolved
    DHL Express

    DHL Express will temporarily suspend shipments to and from Canada starting June 20 Beginning Tuesday, June 17 at 6 pm PT, DHL Express will stop collecting shipments to and from Canada and will temporarily suspend shipping operations in Canada starting on Friday, June 20.

    Please note that if you attempt to purchase a DHL Express label for shipments to/from Canada after June 17 at 6 pm PT, the transaction will fail. We offer alternative carrier options–such as USPS and UPS–to keep your shipments moving.

    DHL Germany
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    DPD DE
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    DPD UK
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    ePost Global
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    EVRi
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    Globegistics
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    Fastway Australia
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    GLS
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    La Poste
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    Lasership
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    LSO
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    Mondial Relay
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    Maergo
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    OnTrac
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    OrangeDS
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    Passport
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    Newgistics
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    Pitney Bowes
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    Poste Italiane
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    Elevated error rate on Poste Italiane Tracking
    Started 28 Jun 2025 19:15:48 (7 days ago), resolved 29 Jun 2025 06:05:37 (6 days ago)
    Major Incident
    Resolved
    Poste Italiane

    We have detected an elevated error rate from Poste Italiane's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

    Purolator
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    Royal Mail (InterSoft)
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    Royal Mail (Storefeeder)
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    Sendle
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    Swyft
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    UDS
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    RR Donnelley
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    Veho
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    parcel_perform
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    DHL Benelux
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    Estafeta
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    New Zealand Post
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    Parcel
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    Parcelforce
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    Posti
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    Shippo Platform API

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    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Alternatives