Shippo Status
Real-time updates of Shippo issues and outages
Shippo status is Operational
Shippo REST API
Shippo Web Dashboard
USPS
Better Trucks
CDL
La Poste
Royal Mail (Storefeeder)
Active Incidents
No active incidents
Recently Resolved Incidents
We have detected an elevated error rate from CDL Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
We have detected an elevated error rate from Royal Mail SF's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Between 18:34 and 19:12 UTC, customers may have experienced delays or failures when attempting to create shipping labels. The issue was caused by a spike in database CPU usage, triggered by inefficient queries on a recently modified internal table related to shipment insurance. The relevant database index was missing, which led to significant performance degradation. We have taken corrective action and restored the missing index. Label creation has returned to normal performance. We are auditing related schema changes and improving safeguards to prevent this issue from recurring.
We have detected an elevated error rate from Better Trucks Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
We are experiencing difficulties in receiving USPS Tracking updates. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored.
We have detected an elevated error rate from La Poste's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
We have detected an elevated error rate from Royal Mail (Storefeeder) Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Shippo Outage Survival Guide
Shippo Components
Shippo REST API
Between 18:34 and 19:12 UTC, customers may have experienced delays or failures when attempting to create shipping labels. The issue was caused by a spike in database CPU usage, triggered by inefficient queries on a recently modified internal table related to shipment insurance. The relevant database index was missing, which led to significant performance degradation. We have taken corrective action and restored the missing index. Label creation has returned to normal performance. We are auditing related schema changes and improving safeguards to prevent this issue from recurring.
Shippo Web Dashboard
Between 18:34 and 19:12 UTC, customers may have experienced delays or failures when attempting to create shipping labels. The issue was caused by a spike in database CPU usage, triggered by inefficient queries on a recently modified internal table related to shipment insurance. The relevant database index was missing, which led to significant performance degradation. We have taken corrective action and restored the missing index. Label creation has returned to normal performance. We are auditing related schema changes and improving safeguards to prevent this issue from recurring.
Shippo Carrier API
USPS
We are experiencing difficulties in receiving USPS Tracking updates. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored.
UPS
FedEx
Airterra
APC Postal
APG
Aramex
Asendia US
Australia Post
Axlehire
Better Trucks
We have detected an elevated error rate from Better Trucks Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Canada Post
CDL
We have detected an elevated error rate from CDL Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Chronopost
Colissimo
Correos
CouriersPlease
Deutsche Post
DHL eCommerce
DHL Express
DHL Germany
DPD DE
DPD UK
ePost Global
EVRi
Fastway Australia
Globegistics
GLS
La Poste
We have detected an elevated error rate from La Poste's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Lasership
LSO
Mondial Relay
Maergo
OnTrac
OrangeDS
Passport
Newgistics
Pitney Bowes
Poste Italiane
Purolator
Royal Mail (InterSoft)
Royal Mail (Storefeeder)
We have detected an elevated error rate from Royal Mail (Storefeeder) Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
We have detected an elevated error rate from Royal Mail SF's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Sendle
Swyft
UDS
Veho
RR Donnelley
parcel_perform
DHL Benelux
Estafeta
New Zealand Post
Parcel
Parcelforce
Posti
Shippo Platform API
Between 18:34 and 19:12 UTC, customers may have experienced delays or failures when attempting to create shipping labels. The issue was caused by a spike in database CPU usage, triggered by inefficient queries on a recently modified internal table related to shipment insurance. The relevant database index was missing, which led to significant performance degradation. We have taken corrective action and restored the missing index. Label creation has returned to normal performance. We are auditing related schema changes and improving safeguards to prevent this issue from recurring.
