Shippo status is Partially Degraded Service

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Shippo Carrier API

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USPS
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UPS
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FedEx
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Deutsche Post
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DHL eCommerce
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DPD UK
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

DHL eCommerce Service Degradation
Started 3 Nov 2026 19:52:52 (1 hour ago), still ongoing
Minor Incident
Monitoring
DHL eCommerce

Hi team, we're seeing an elevated error rate with DHL eCommerce label generation detected through our internal monitoring system.

Impact: Label purchases are currently failing. Tracking and rating are working normally. We've contacted DHL eCommerce and are monitoring closely. We'll update you when we hear back from DHL eCommerce or when the situation changes.

Recently Resolved Incidents

FedEx Service Degradation
Started 2 Nov 2026 21:08:37 (24 hours ago), resolved 2 Nov 2026 21:52:35 (23 hours ago)
Major Incident
Resolved
FedEx

Hi Team, we are currently observing an elevated error rate on FedEx's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to FedEx and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

FedEx Service Degradation
Started 2 Nov 2026 16:07:51 (1 day ago), resolved 2 Nov 2026 16:59:26 (1 day ago)
Major Incident
Resolved
FedEx

Hi Team, we are currently observing an elevated error rate on FedEx's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to FedEx and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

USPS Service Degradation
Started 2 Nov 2026 16:10:02 (1 day ago), resolved 2 Nov 2026 16:26:10 (1 day ago)
Major Incident
Resolved
USPS

Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

UPS Service Degradation
Started 1 Nov 2026 16:32:27 (2 days ago), resolved 2 Nov 2026 00:13:19 (2 days ago)
Minor Incident
Resolved
UPS

Hi Team, we are currently seeing an interruption in UPS tracking events from the carrier. Tracking information will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

UPS Transaction Service Degradation
Started 1 Nov 2026 09:50:14 (2 days ago), resolved 1 Nov 2026 10:22:00 (2 days ago)
Major Incident
Resolved
UPS

We are currently observing an elevated error rate on UPS's Transaction API. Label generation will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

UPS Service Degradation
Started 1 Nov 2026 02:14:58 (3 days ago), resolved 1 Nov 2026 08:05:29 (3 days ago)
Minor Incident
Resolved
UPS

We are currently seeing an interruption in UPS tracking events from the carrier. Tracking information will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Deutsche Post Service Degradation
Started 31 Oct 2026 23:34:46 (3 days ago), resolved 31 Oct 2026 23:54:14 (3 days ago)
Minor Incident
Resolved
Deutsche Post

Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

OnTrac Service Degradation
Started 31 Oct 2026 04:21:10 (4 days ago), resolved 31 Oct 2026 05:20:14 (4 days ago)
Major Incident
Resolved
OnTrac

Hi Team, we are currently observing an elevated error rate on OnTrac's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to OnTrac and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Poste Italiane Service Degradation
Started 30 Oct 2026 18:57:38 (4 days ago), resolved 30 Oct 2026 19:21:01 (4 days ago)
Major Incident
Resolved
Poste Italiane

we are currently observing an elevated error rate on Poste Italian's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to the carrier and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

La Poste Service Degradation
Started 28 Oct 2026 23:00:59 (6 days ago), resolved 28 Oct 2026 23:04:16 (6 days ago)
Major Incident
Resolved
La Poste

we are currently observing an elevated error rate on La Poste's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to La Poste and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

DPD UK Service Degradation
Started 28 Oct 2026 15:30:26 (6 days ago), resolved 28 Oct 2026 17:27:36 (6 days ago)
Major Incident
Resolved
DPD UK

we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Royal Mail Service Degradation
Started 28 Oct 2026 10:29:06 (6 days ago), resolved 28 Oct 2026 12:35:36 (6 days ago)
Minor Incident
Resolved
Royal Mail (InterSoft)

Hi Team, we are currently observing an elevated error rate on Royal Mail's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Royal Mail and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Shippo Outage Survival Guide

A step-by-step guide to help you survive a Shippo outage
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    Shippo Components

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    Shippo REST API

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    Shippo Web Dashboard

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    Shippo Carrier API

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    USPS
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    USPS Service Degradation
    Started 2 Nov 2026 16:10:02 (1 day ago), resolved 2 Nov 2026 16:26:10 (1 day ago)
    Major Incident
    Resolved
    USPS

    Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    UPS
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    UPS Service Degradation
    Started 1 Nov 2026 02:14:58 (3 days ago), resolved 1 Nov 2026 08:05:29 (3 days ago)
    Minor Incident
    Resolved
    UPS

    We are currently seeing an interruption in UPS tracking events from the carrier. Tracking information will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    UPS Transaction Service Degradation
    Started 1 Nov 2026 09:50:14 (2 days ago), resolved 1 Nov 2026 10:22:00 (2 days ago)
    Major Incident
    Resolved
    UPS

    We are currently observing an elevated error rate on UPS's Transaction API. Label generation will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    UPS Service Degradation
    Started 1 Nov 2026 16:32:27 (2 days ago), resolved 2 Nov 2026 00:13:19 (2 days ago)
    Minor Incident
    Resolved
    UPS

    Hi Team, we are currently seeing an interruption in UPS tracking events from the carrier. Tracking information will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    FedEx
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    FedEx Service Degradation
    Started 2 Nov 2026 16:07:51 (1 day ago), resolved 2 Nov 2026 16:59:26 (1 day ago)
    Major Incident
    Resolved
    FedEx

    Hi Team, we are currently observing an elevated error rate on FedEx's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to FedEx and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    FedEx Service Degradation
    Started 2 Nov 2026 21:08:37 (24 hours ago), resolved 2 Nov 2026 21:52:35 (23 hours ago)
    Major Incident
    Resolved
    FedEx

    Hi Team, we are currently observing an elevated error rate on FedEx's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to FedEx and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    Airterra
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    APC Postal
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    APG
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    Aramex
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    Asendia US
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    Australia Post
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    Axlehire
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    Better Trucks
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    Canada Post
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    CDL
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    Chronopost
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    Colissimo
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    Correos
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    CouriersPlease
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    Deutsche Post
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    Deutsche Post Service Degradation
    Started 31 Oct 2026 23:34:46 (3 days ago), resolved 31 Oct 2026 23:54:14 (3 days ago)
    Minor Incident
    Resolved
    Deutsche Post

    Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    DHL eCommerce
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    DHL eCommerce Service Degradation
    Started 3 Nov 2026 19:52:52 (1 hour ago), still ongoing
    Minor Incident
    Monitoring
    DHL eCommerce

    Hi team, we're seeing an elevated error rate with DHL eCommerce label generation detected through our internal monitoring system.

    Impact: Label purchases are currently failing. Tracking and rating are working normally. We've contacted DHL eCommerce and are monitoring closely. We'll update you when we hear back from DHL eCommerce or when the situation changes.

    DHL Express
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    DHL Germany
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    DPD DE
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    DPD UK
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    DPD UK Service Degradation
    Started 28 Oct 2026 15:30:26 (6 days ago), resolved 28 Oct 2026 17:27:36 (6 days ago)
    Major Incident
    Resolved
    DPD UK

    we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    ePost Global
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    EVRi
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    Fastway Australia
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    GLS
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    La Poste
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    La Poste Service Degradation
    Started 28 Oct 2026 23:00:59 (6 days ago), resolved 28 Oct 2026 23:04:16 (6 days ago)
    Major Incident
    Resolved
    La Poste

    we are currently observing an elevated error rate on La Poste's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to La Poste and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    Lasership
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    LSO
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    Mondial Relay
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    Maergo
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    OnTrac
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    OnTrac Service Degradation
    Started 31 Oct 2026 04:21:10 (4 days ago), resolved 31 Oct 2026 05:20:14 (4 days ago)
    Major Incident
    Resolved
    OnTrac

    Hi Team, we are currently observing an elevated error rate on OnTrac's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to OnTrac and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    OrangeDS
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    Newgistics
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    Passport
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    Pitney Bowes
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    Poste Italiane
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    Poste Italiane Service Degradation
    Started 30 Oct 2026 18:57:38 (4 days ago), resolved 30 Oct 2026 19:21:01 (4 days ago)
    Major Incident
    Resolved
    Poste Italiane

    we are currently observing an elevated error rate on Poste Italian's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to the carrier and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    Purolator
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    Royal Mail (InterSoft)
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    Royal Mail Service Degradation
    Started 28 Oct 2026 10:29:06 (6 days ago), resolved 28 Oct 2026 12:35:36 (6 days ago)
    Minor Incident
    Resolved
    Royal Mail (InterSoft)

    Hi Team, we are currently observing an elevated error rate on Royal Mail's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Royal Mail and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    Royal Mail (Storefeeder)
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    Sendle
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    Swyft
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    UDS
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    RR Donnelley
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    Veho
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    parcel_perform
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    DHL Benelux
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    New Zealand Post
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    Posti
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    landmark_global
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    Ecms_express
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    Hunter_express
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    Austrian Post Express
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    Estafeta
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    Shippit
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    Uni Uni
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    Canpar courier
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    UK mail
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    Parcll
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    ABF Freight
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    Whistl
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    RL carriers
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    XPO
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    Shippo Platform API

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    Shippo XPO

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    Shippo Alternatives

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