Shippo status is Partial Outage

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Shippo Carrier API

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USPS
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UPS
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Axlehire
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Canada Post
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Deutsche Post
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OnTrac
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Deutsche Post Tracking Disruption
Started 1 Oct 2026 04:41:07 (6 hours ago), still ongoing
Critical Incident
Investigating
Deutsche Post

Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Recently Resolved Incidents

Elevated error rate on ontrac Transaction API
Started 30 Sep 2026 02:02:28 (1 day ago), resolved 30 Sep 2026 06:34:21 (1 day ago)
Incident without Impact
Resolved
OnTrac

We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

USPS Service Degradation
Started 29 Sep 2026 11:58:48 (2 days ago), resolved 29 Sep 2026 13:26:21 (2 days ago)
Major Incident
Resolved
USPS

Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

UPS Tracking disruption
Started 27 Sep 2026 04:01:03 (4 days ago), resolved 27 Sep 2026 19:15:36 (4 days ago)
Minor Incident
Resolved
UPS

We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

Deutsche Post Transaction API Outage
Started 27 Sep 2026 18:20:30 (4 days ago), resolved 27 Sep 2026 19:15:04 (4 days ago)
Incident without Impact
Resolved
Deutsche Post

Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Elevated error rate on Canada Post Shipment
Started 25 Sep 2026 08:08:49 (6 days ago), resolved 25 Sep 2026 09:17:20 (6 days ago)
Minor Incident
Resolved
Canada Post

Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Elevated error rate on Canada Post Shipment
Started 24 Sep 2026 19:23:38 (7 days ago), resolved 24 Sep 2026 19:54:45 (7 days ago)
Critical Incident
Resolved
Canada Post

We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

Axlehire Shipment and Tracking Outage
Started 24 Sep 2026 08:51:18 (7 days ago), resolved 24 Sep 2026 11:49:56 (7 days ago)
Critical Incident
Resolved
Axlehire

We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.

Shippo Outage Survival Guide

A step-by-step guide to help you survive a Shippo outage
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    Shippo Components

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    now

    Shippo REST API

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    now

    Shippo Web Dashboard

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    now

    Shippo Carrier API

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    now
    USPS
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    USPS Service Degradation
    Started 29 Sep 2026 11:58:48 (2 days ago), resolved 29 Sep 2026 13:26:21 (2 days ago)
    Major Incident
    Resolved
    USPS

    Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    UPS
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    UPS Tracking disruption
    Started 27 Sep 2026 04:01:03 (4 days ago), resolved 27 Sep 2026 19:15:36 (4 days ago)
    Minor Incident
    Resolved
    UPS

    We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

    FedEx
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    Airterra
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    APC Postal
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    APG
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    Aramex
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    Asendia US
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    Australia Post
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    Axlehire
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    Axlehire Shipment and Tracking Outage
    Started 24 Sep 2026 08:51:18 (7 days ago), resolved 24 Sep 2026 11:49:56 (7 days ago)
    Critical Incident
    Resolved
    Axlehire

    We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.

    Better Trucks
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    Canada Post
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    Elevated error rate on Canada Post Shipment
    Started 24 Sep 2026 19:23:38 (7 days ago), resolved 24 Sep 2026 19:54:45 (7 days ago)
    Critical Incident
    Resolved
    Canada Post

    We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

    Elevated error rate on Canada Post Shipment
    Started 25 Sep 2026 08:08:49 (6 days ago), resolved 25 Sep 2026 09:17:20 (6 days ago)
    Minor Incident
    Resolved
    Canada Post

    Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    CDL
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    Chronopost
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    Colissimo
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    Correos
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    CouriersPlease
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    Deutsche Post
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    Deutsche Post Transaction API Outage
    Started 27 Sep 2026 18:20:30 (4 days ago), resolved 27 Sep 2026 19:15:04 (4 days ago)
    Incident without Impact
    Resolved
    Deutsche Post

    Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    Deutsche Post Tracking Disruption
    Started 1 Oct 2026 04:41:07 (6 hours ago), still ongoing
    Critical Incident
    Investigating
    Deutsche Post

    Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    DHL eCommerce
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    DHL Express
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    DHL Germany
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    DPD DE
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    DPD UK
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    ePost Global
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    EVRi
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    Globegistics
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    Fastway Australia
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    GLS
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    La Poste
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    Lasership
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    LSO
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    Mondial Relay
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    Maergo
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    OnTrac
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    Elevated error rate on ontrac Transaction API
    Started 30 Sep 2026 02:02:28 (1 day ago), resolved 30 Sep 2026 06:34:21 (1 day ago)
    Incident without Impact
    Resolved
    OnTrac

    We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

    OrangeDS
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    Newgistics
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    Passport
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    Pitney Bowes
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    Poste Italiane
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    Purolator
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    Royal Mail (InterSoft)
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    Royal Mail (Storefeeder)
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    Sendle
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    Swyft
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    UDS
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    RR Donnelley
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    Veho
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    parcel_perform
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    DHL Benelux
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    Estafeta
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    New Zealand Post
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    Parcel
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    Parcelforce
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    Posti
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    landmark_global
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    Ecms_express
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    Hunter_express
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    Austrian Post Express
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    Estafeta
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    Shippit
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    Uni Uni
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    Canpar courier
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    UK mail
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    Parcll
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    ABF Freight
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    Whistl
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    RL carriers
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    XPO
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    Shippo XPO

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    Shippo Platform API

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    Shippo Alternatives

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