Shippo status is Partial Outage

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now

Shippo REST API

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now

Shippo Web Dashboard

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now

Shippo Carrier API

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now
USPS
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FedEx
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now
Australia Post
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now
Deutsche Post
Mon 16
Tue 17
Wed 18
Thu 19
Fri 20
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now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

DHL Express Label Failures for Canada – Temporary Service Suspension
Started 17 Jun 2025 23:13:35 (5 days ago), still ongoing
Critical Incident
Identified
DHL Express

DHL Express will temporarily suspend shipments to and from Canada starting June 20 Beginning Tuesday, June 17 at 6 pm PT, DHL Express will stop collecting shipments to and from Canada and will temporarily suspend shipping operations in Canada starting on Friday, June 20.

Please note that if you attempt to purchase a DHL Express label for shipments to/from Canada after June 17 at 6 pm PT, the transaction will fail. We offer alternative carrier options–such as USPS and UPS–to keep your shipments moving.

Degraded in web application Performance
Started 26 Mar 2025 18:23:27 (3 months ago), still ongoing
Minor Incident
Investigating
Shippo REST API
Shippo Web Dashboard
Shippo Platform API

Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

<Carrier Name> Tracking Maintenance
Started 27 Feb 2025 14:42:55 (4 months ago), still ongoing
Maintenance
Investigating
Deutsche Post

Deutsche post will be performing maintenance on their tracking APIs from 12:00 AM PST 2025-03-02 to 01:00 AM PST, 2025-03-02

During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.

Partial degradation on Australia Post Tracking
Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
Minor Incident
Investigating
Shippo REST API
Shippo Web Dashboard
Shippo Platform API
Australia Post

We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

Recently Resolved Incidents

Delay with USPS Tracking updates
Started 23 Jun 2025 03:10:57 (7 hours ago), resolved 23 Jun 2025 03:29:42 (6 hours ago)
Minor Incident
Resolved
USPS

We are experiencing difficulties in receiving USPS Tracking updates and have escalated the issue with the carrier. and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Elevated error rate on FedEx's Transaction Service
Started 21 Jun 2025 03:14:47 (2 days ago), resolved 21 Jun 2025 03:35:48 (2 days ago)
Major Incident
Resolved
FedEx

We have detected an elevated error rate from FedEx's Transaction API. Our team has contacted the carrier and we are monitoring the situation.

Elevated error rate on poste_italiane Tracking
Started 19 Jun 2025 12:36:39 (4 days ago), resolved 19 Jun 2025 21:38:33 (4 days ago)
Incident without Impact
Resolved
Poste Italiane

We have detected an elevated error rate from poste_italiane's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Shippo Outage Survival Guide

A step-by-step guide to help you survive a Shippo outage
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    Shippo Components

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now

    Shippo REST API

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Web Dashboard

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Carrier API

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    USPS
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Delay with USPS Tracking updates
    Started 23 Jun 2025 03:10:57 (7 hours ago), resolved 23 Jun 2025 03:29:42 (6 hours ago)
    Minor Incident
    Resolved
    USPS

    We are experiencing difficulties in receiving USPS Tracking updates and have escalated the issue with the carrier. and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

    UPS
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    FedEx
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Elevated error rate on FedEx's Transaction Service
    Started 21 Jun 2025 03:14:47 (2 days ago), resolved 21 Jun 2025 03:35:48 (2 days ago)
    Major Incident
    Resolved
    FedEx

    We have detected an elevated error rate from FedEx's Transaction API. Our team has contacted the carrier and we are monitoring the situation.

    Airterra
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    APC Postal
    Mon 16
    Tue 17
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    Fri 20
    Sat 21
    Sun 22
    now
    APG
    Mon 16
    Tue 17
    Wed 18
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    Fri 20
    Sat 21
    Sun 22
    now
    Aramex
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Asendia US
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Australia Post
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Axlehire
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Better Trucks
    Mon 16
    Tue 17
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    Fri 20
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    Sun 22
    now
    Canada Post
    Mon 16
    Tue 17
    Wed 18
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    Fri 20
    Sat 21
    Sun 22
    now
    CDL
    Mon 16
    Tue 17
    Wed 18
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    Fri 20
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    Sun 22
    now
    Chronopost
    Mon 16
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    Fri 20
    Sat 21
    Sun 22
    now
    Colissimo
    Mon 16
    Tue 17
    Wed 18
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    Fri 20
    Sat 21
    Sun 22
    now
    Correos
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
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    Sun 22
    now
    CouriersPlease
    Mon 16
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    Wed 18
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    Fri 20
    Sat 21
    Sun 22
    now
    Deutsche Post
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    <Carrier Name> Tracking Maintenance
    Started 27 Feb 2025 14:42:55 (4 months ago), still ongoing
    Maintenance
    Investigating
    Deutsche Post

    Deutsche post will be performing maintenance on their tracking APIs from 12:00 AM PST 2025-03-02 to 01:00 AM PST, 2025-03-02

    During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking requests.

    DHL eCommerce
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    DHL Express
    Mon 16
    Tue 17
    Wed 18
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    Fri 20
    Sat 21
    Sun 22
    now
    DHL Express Label Failures for Canada – Temporary Service Suspension
    Started 17 Jun 2025 23:13:35 (5 days ago), still ongoing
    Critical Incident
    Identified
    DHL Express

    DHL Express will temporarily suspend shipments to and from Canada starting June 20 Beginning Tuesday, June 17 at 6 pm PT, DHL Express will stop collecting shipments to and from Canada and will temporarily suspend shipping operations in Canada starting on Friday, June 20.

    Please note that if you attempt to purchase a DHL Express label for shipments to/from Canada after June 17 at 6 pm PT, the transaction will fail. We offer alternative carrier options–such as USPS and UPS–to keep your shipments moving.

    DHL Germany
    Mon 16
    Tue 17
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    Fri 20
    Sat 21
    Sun 22
    now
    DPD DE
    Mon 16
    Tue 17
    Wed 18
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    Sat 21
    Sun 22
    now
    DPD UK
    Mon 16
    Tue 17
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    Fri 20
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    Sun 22
    now
    ePost Global
    Mon 16
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    Sat 21
    Sun 22
    now
    EVRi
    Mon 16
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    Sat 21
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    now
    Globegistics
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Fastway Australia
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    GLS
    Mon 16
    Tue 17
    Wed 18
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    now
    La Poste
    Mon 16
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    now
    Lasership
    Mon 16
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    now
    LSO
    Mon 16
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    now
    Mondial Relay
    Mon 16
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    Sun 22
    now
    Maergo
    Mon 16
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    Wed 18
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    Sun 22
    now
    OnTrac
    Mon 16
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    Sat 21
    Sun 22
    now
    OrangeDS
    Mon 16
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    Fri 20
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    Sun 22
    now
    Newgistics
    Mon 16
    Tue 17
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    Fri 20
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    Sun 22
    now
    Passport
    Mon 16
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    Sun 22
    now
    Pitney Bowes
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Poste Italiane
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Elevated error rate on poste_italiane Tracking
    Started 19 Jun 2025 12:36:39 (4 days ago), resolved 19 Jun 2025 21:38:33 (4 days ago)
    Incident without Impact
    Resolved
    Poste Italiane

    We have detected an elevated error rate from poste_italiane's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

    Purolator
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Royal Mail (InterSoft)
    Mon 16
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    Fri 20
    Sat 21
    Sun 22
    now
    Royal Mail (Storefeeder)
    Mon 16
    Tue 17
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    Fri 20
    Sat 21
    Sun 22
    now
    Sendle
    Mon 16
    Tue 17
    Wed 18
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    Fri 20
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    Sun 22
    now
    Swyft
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    UDS
    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    RR Donnelley
    Mon 16
    Tue 17
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    Thu 19
    Fri 20
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    now
    Veho
    Mon 16
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    Wed 18
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    now
    parcel_perform
    Mon 16
    Tue 17
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    Fri 20
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    now
    DHL Benelux
    Mon 16
    Tue 17
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    now
    Estafeta
    Mon 16
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    Wed 18
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    now
    New Zealand Post
    Mon 16
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    now
    Parcel
    Mon 16
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    now
    Parcelforce
    Mon 16
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    now
    Posti
    Mon 16
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    Sun 22
    now

    Shippo Platform API

    Mon 16
    Tue 17
    Wed 18
    Thu 19
    Fri 20
    Sat 21
    Sun 22
    now
    Partial degradation on Australia Post Tracking
    Started 5 Dec 2024 21:20:57 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API
    Australia Post

    We are experiencing a partial degradation in Australia Post tracking and that we are working on a resolution.

    Degraded in web application Performance
    Started 26 Mar 2025 18:23:27 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Shippo REST API
    Shippo Web Dashboard
    Shippo Platform API

    Some users encountering issues with rates continuously reloading when purchasing return labels in the web application

    Shippo Alternatives