Jobber status is Partially Degraded Service

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Web Application (Jobber Online)

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API & Mobile Application (Jobber App)

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Jobber Third Party Services

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Jobber Payments
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Performance Issues with payments processed through Card readers and Tap to Pay
Started 12 Dec 2025 22:38:30 (1 day ago), still ongoing
Minor Incident
Investigating
Jobber Payments
API & Mobile Application (Jobber App)

We are currently investigating an issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or on Jobber.com, are not affected.

This may result in clients who attempted a payment through one of these methods seeing a pending payment through their online banking details.

We recommend using one of the methods above while we work on a solution. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we appreciate your patience while we work to resolve this quickly.

Recently Resolved Incidents

Performance Issues with payments processed through Card readers and Tap ...
Started 11 Dec 2025 17:34:03 (3 days ago), resolved 11 Dec 2025 21:39:45 (2 days ago)
Incident without Impact
Resolved
API & Mobile Application (Jobber App)

We’re currently investigating an issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or on Jobber.com, are not affected.

We recommend using one of the methods above while we work on a solution. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we appreciate your patience while we work to resolve this quickly.

Voice calls to Receptionist failing.
Started 10 Dec 2025 20:03:27 (4 days ago), resolved 10 Dec 2025 20:30:26 (4 days ago)
Minor Incident
Resolved
Web Application (Jobber Online)

We have identified an issue that is causing voice calls made to Receptionist to fail.

We recommend that users stop forwarding calls to Receptionist until the issue has been resolved.

Our team is working on a fix and will continue to provide updates. We will update as soon as we have any more information.

We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Jobber Outage Survival Guide

A step-by-step guide to help you survive a Jobber outage
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    Jobber Components

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    Web Application (Jobber Online)

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    Voice calls to Receptionist failing.
    Started 10 Dec 2025 20:03:27 (4 days ago), resolved 10 Dec 2025 20:30:26 (4 days ago)
    Minor Incident
    Resolved
    Web Application (Jobber Online)

    We have identified an issue that is causing voice calls made to Receptionist to fail.

    We recommend that users stop forwarding calls to Receptionist until the issue has been resolved.

    Our team is working on a fix and will continue to provide updates. We will update as soon as we have any more information.

    We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

    API & Mobile Application (Jobber App)

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    Performance Issues with payments processed through Card readers and Tap ...
    Started 11 Dec 2025 17:34:03 (3 days ago), resolved 11 Dec 2025 21:39:45 (2 days ago)
    Incident without Impact
    Resolved
    API & Mobile Application (Jobber App)

    We’re currently investigating an issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or on Jobber.com, are not affected.

    We recommend using one of the methods above while we work on a solution. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we appreciate your patience while we work to resolve this quickly.

    Performance Issues with payments processed through Card readers and Tap to Pay
    Started 12 Dec 2025 22:38:30 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Jobber Payments
    API & Mobile Application (Jobber App)

    We are currently investigating an issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or on Jobber.com, are not affected.

    This may result in clients who attempted a payment through one of these methods seeing a pending payment through their online banking details.

    We recommend using one of the methods above while we work on a solution. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we appreciate your patience while we work to resolve this quickly.

    Jobber Support

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    Phone Support
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    Chat Support
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    Jobber Third Party Services

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    Jobber Payments
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    Performance Issues with payments processed through Card readers and Tap to Pay
    Started 12 Dec 2025 22:38:30 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Jobber Payments
    API & Mobile Application (Jobber App)

    We are currently investigating an issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or on Jobber.com, are not affected.

    This may result in clients who attempted a payment through one of these methods seeing a pending payment through their online banking details.

    We recommend using one of the methods above while we work on a solution. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we appreciate your patience while we work to resolve this quickly.

    Email Services
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    Text Messaging Services
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    QuickBooks Online Integration
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    Web Application Subscriptions
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