SecureCo Status
Real-time updates of SecureCo issues and outages
SecureCo status is Operational
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SIP Trunking for Microsoft Teams
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SIP Trunking for WebEx Calling
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SIP Trunking for Genesys Cloud CX
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SIP Trunking for NICE CXone
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SIP Trunking for Bring your Own Device (BYOD)
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Voice Gateway
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SIP Trunking for Microsoft Teams
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Active Incidents
No active incidents
Recently Resolved Incidents
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
Payments API availability
Started 29 Sep 2025 22:33:11 (6 days ago), resolved 29 Sep 2025 23:05:06 (6 days ago)
Minor Incident
Resolved
Production Payments API
We are investigating reports of some intermittent issues with our Payments API
SecureCo Outage Survival Guide
A step-by-step guide to help you survive a SecureCo outage
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SecureCo Components
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SecureCo Intelligent Voice Platform - Global
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Self Service Portal
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Knowledge Base
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SecureCo Intelligent Voice Platform - Global Carriage
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Australia
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Canada
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New Zealand
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United States
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SecureCo Intelligent Voice Platform - Sydney Region (AU1)
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SIP Trunking for Microsoft Teams
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Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SIP Trunking for WebEx Calling
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SIP Trunking for Genesys Cloud CX
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SIP Trunking for NICE CXone
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SIP Trunking for Bring your Own Device (BYOD)
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
Voice Gateway
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SecureCo Intelligent Voice Platform - Melbourne Region (AU2)
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Sun 5
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SIP Trunking for Microsoft Teams
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SIP Trunking for WebEx Calling
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SIP Trunking for Genesys Cloud CX
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SIP Trunking for Bring Your Own Device (BYOD)
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Voice Gateway
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
Issue with Inbound and Outbound calls in AU region
Started 4 Oct 2025 02:20:18 (2 days ago), resolved 4 Oct 2025 06:48:56 (2 days ago)
Major Incident
Resolved
SIP Trunking for Microsoft Teams
SIP Trunking for Microsoft Teams
SIP Trunking for WebEx Calling
SIP Trunking for WebEx Calling
SIP Trunking for Genesys Cloud CX
More...
We are investigating the issue that seems to affect both outbound and inbound calls
SecureCo Intelligent Voice Platform - Ashburn Region (US1)
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now
SIP Trunking for Microsoft Teams
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Thu 2
Fri 3
Sat 4
Sun 5
now
SIP Trunking for WebEx Calling
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
SIP Trunking for Genesys Cloud CX
Mon 29
Tue 30
Wed 1
Thu 2
Fri 3
Sat 4
Sun 5
now
SIP Trunking for Bring your Own Device (BYOD)
Mon 29
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Wed 1
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Fri 3
Sat 4
Sun 5
now
Voice Gateway
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Sun 5
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SecureCo Intelligent Voice Platform - London Region (UK1)
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BETA - COMING SOON
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SecureCo Intelligent Voice Platform - Frankfurt Region (EU1)
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COMING SOON
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SecureCo Payments
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Hosted Payments Page
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Production Payments API
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Payments API availability
Started 29 Sep 2025 22:33:11 (6 days ago), resolved 29 Sep 2025 23:05:06 (6 days ago)
Minor Incident
Resolved
Production Payments API
We are investigating reports of some intermittent issues with our Payments API
Payments Portal
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Identity Server
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Payment IVR
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SecureCo Legacy Services
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Gen1 - Carrier Services
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Enterprise Voice
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Enterprise Voice for Genesys Cloud
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Enterprise Voice for Cisco WebEx Contact Center Enterprise
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Enterprise Voice for Nice inContact CXone
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Cloud Payment IVR
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Secure Hosting
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SecureCo Support Services
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SecureCo Knowledge Centre
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SecureCo www.secureco.co Website
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