Parchment Status
Real-time updates of Parchment issues and outages
Parchment status is Operational
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Parchment Award - Transcript Services
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Parchment Award - Diploma, Certificate, Badge, CLR
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Limited Consumer Support Hours
Started 17 Aug 2026 16:59:03 (13 hours ago), still ongoing
Incident without Impact
Investigating
Parchment Award - Transcript Services
Parchment Award - Diploma, Certificate, Badge, CLR
Weather in Manila kept about a third of our support team out today, so we're shortening live support hours to 10 am–4 pm, ET, starting today through the end of the week. That applies to phones and to live chat: within those hours chat transfers to a human agent, and outside them it doesn't.
Recently Resolved Incidents
No recent incidents
Parchment Outage Survival Guide
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Parchment Components
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Parchment Consumer
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Login
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Ordering
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Payment / JPMChase
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Parchment Award - Transcript Services
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Limited Consumer Support Hours
Started 17 Aug 2026 16:59:03 (13 hours ago), still ongoing
Incident without Impact
Investigating
Parchment Award - Transcript Services
Parchment Award - Diploma, Certificate, Badge, CLR
Weather in Manila kept about a third of our support team out today, so we're shortening live support hours to 10 am–4 pm, ET, starting today through the end of the week. That applies to phones and to live chat: within those hours chat transfers to a human agent, and outside them it doesn't.
Parchment Award - Diploma, Certificate, Badge, CLR
Tue 11
Wed 12
Thu 13
Fri 14
Sat 15
Sun 16
Mon 17
now
Limited Consumer Support Hours
Started 17 Aug 2026 16:59:03 (13 hours ago), still ongoing
Incident without Impact
Investigating
Parchment Award - Transcript Services
Parchment Award - Diploma, Certificate, Badge, CLR
Weather in Manila kept about a third of our support team out today, so we're shortening live support hours to 10 am–4 pm, ET, starting today through the end of the week. That applies to phones and to live chat: within those hours chat transfers to a human agent, and outside them it doesn't.
Parchment Analyze/Recruit
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Parchment Course and Credit Solutions (Quottly) - Web Application
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Parchment Course and Credit Solutions (Quottly) - Integration
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Parchment Integrations
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Ellucian eTranscripts
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eScrip-Safe Printer
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RoboRegistrar
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Parchment Supporting Services
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FedEx
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USPS
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Parchment Print
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Parchment Support
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Salesforce / Parchment Help Center
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GlobalSign
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Parchment Internal Notices
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Parchment Pathways K-12 District Transfer
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Email Notification Service
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Search Clusters & NoSQL Storage
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SMS & Phone Services
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Parchment Pathways K-12 Enroll
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Email Notification Service
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GIS Integration
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Search Clusters & NoSQL Storage
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SMS & Phone Services
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Parchment Pathways K-12 Lottery
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Email Notification Service
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GIS Integration
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Search Clusters & NoSQL Storage
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SMS & Phone Services
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Parchment ScribOrder
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Credit Card Processing
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Email Notification Service
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IP Printing & Digital Signing
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ScribCheck
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SMS & Phone Services
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Search Clusters & NoSQL Storage
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Etrans System
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Parchment Award Document Management
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Annotation Services
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Document Import Services
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Search Clusters & NoSQL Storage
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Viewer
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