Parchment status is Operational

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Ordering
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Parchment Award - Transcript Services

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FedEx
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

SPEEDE Transcript and Acknowledgement Delays
Started 23 Jul 2025 19:49:16 (1 month ago), still ongoing
Maintenance
Identified
Parchment Award - Transcript Services

Due to processing issues on the SPEEDE server transcripts and acknowledgements may be delayed. We're coordinating with the National Student Clearinghouse team to resolve the delay in their processing as quickly as possible.

Longer than normal backlogs in International Customs Offices
Started 23 Apr 2025 15:24:32 (4 months ago), still ongoing
Incident without Impact
Identified
FedEx
Ordering
USPS

We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

Recently Resolved Incidents

No recent incidents

Parchment Outage Survival Guide

A step-by-step guide to help you survive a Parchment outage
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    Parchment Components

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    Parchment Consumer

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    Login
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    Ordering
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    Longer than normal backlogs in International Customs Offices
    Started 23 Apr 2025 15:24:32 (4 months ago), still ongoing
    Incident without Impact
    Identified
    FedEx
    Ordering
    USPS

    We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

    Payment / JPMChase
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    Parchment Award - Transcript Services

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    SPEEDE Transcript and Acknowledgement Delays
    Started 23 Jul 2025 19:49:16 (1 month ago), still ongoing
    Maintenance
    Identified
    Parchment Award - Transcript Services

    Due to processing issues on the SPEEDE server transcripts and acknowledgements may be delayed. We're coordinating with the National Student Clearinghouse team to resolve the delay in their processing as quickly as possible.

    Parchment Award - Diploma, Certificate, Badge, CLR

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    Parchment Analyze/Recruit

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    Parchment Course and Credit Solutions (Quottly) - Web Application

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    Parchment Course and Credit Solutions (Quottly) - Integration

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    Parchment Integrations

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    Ellucian eTranscripts
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    eScrip-Safe Printer
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    RoboRegistrar
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    Parchment Supporting Services

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    FedEx
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    Longer than normal backlogs in International Customs Offices
    Started 23 Apr 2025 15:24:32 (4 months ago), still ongoing
    Incident without Impact
    Identified
    FedEx
    Ordering
    USPS

    We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

    USPS
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    Longer than normal backlogs in International Customs Offices
    Started 23 Apr 2025 15:24:32 (4 months ago), still ongoing
    Incident without Impact
    Identified
    FedEx
    Ordering
    USPS

    We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

    Parchment Print
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    Parchment Support
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    Salesforce / Parchment Help Center
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    GlobalSign
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    Parchment Internal Notices

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