Parchment status is Operational

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Parchment Award - Transcript Services

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Parchment Award - Diploma, Certificate, Badge, CLR

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Parchment Print
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Parchment Support
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Reports of delays in website response times
Started 31 Mar 2025 19:37:55 (2 days ago), still ongoing
Incident without Impact
Monitoring
Parchment Award - Transcript Services

We have received reports of delays in our website response times. We are currently investigating this issue.

Phone Support 2/18/2025
Started 17 Feb 2025 20:10:28 (1 month ago), still ongoing
Incident without Impact
Investigating
Parchment Support

Parchment Phone Support will be temporarily unavailable from 11 AM - 12 PM EST on Tuesday February 18th, 2025 for a company wide meeting. We apologize for the inconvenience. We will respond to your inquiry as soon as possible.

Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025.
Started 12 Feb 2025 16:42:16 (2 months ago), still ongoing
Incident without Impact
Monitoring
Parchment Print
Parchment Support

Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025.

Issues with Issuing Awards
Started 15 Jul 2024 13:04:01 (9 months ago), still ongoing
Major Incident
Investigating
Parchment Award - Transcript Services
Parchment Award - Diploma, Certificate, Badge, CLR

We are currently investigating an issue with issuing Award credentials.

Recently Resolved Incidents

No recent incidents

Parchment Outage Survival Guide

A step-by-step guide to help you survive a Parchment outage
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    Parchment Components

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    Parchment Consumer

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    Login
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    Ordering
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    Payment / JPMChase
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    Parchment Award - Transcript Services

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    now
    Issues with Issuing Awards
    Started 15 Jul 2024 13:04:01 (9 months ago), still ongoing
    Major Incident
    Investigating
    Parchment Award - Transcript Services
    Parchment Award - Diploma, Certificate, Badge, CLR

    We are currently investigating an issue with issuing Award credentials.

    Reports of delays in website response times
    Started 31 Mar 2025 19:37:55 (2 days ago), still ongoing
    Incident without Impact
    Monitoring
    Parchment Award - Transcript Services

    We have received reports of delays in our website response times. We are currently investigating this issue.

    Parchment Award - Diploma, Certificate, Badge, CLR

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Issues with Issuing Awards
    Started 15 Jul 2024 13:04:01 (9 months ago), still ongoing
    Major Incident
    Investigating
    Parchment Award - Transcript Services
    Parchment Award - Diploma, Certificate, Badge, CLR

    We are currently investigating an issue with issuing Award credentials.

    Parchment Analyze/Recruit

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    Parchment Course and Credit Solutions (Quottly) - Web Application

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    Parchment Course and Credit Solutions (Quottly) - Integration

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    Parchment Integrations

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    Ellucian eTranscripts
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    eScrip-Safe Printer
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    RoboRegistrar
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    Parchment Supporting Services

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    FedEx
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    USPS
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    Parchment Print
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    Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025.
    Started 12 Feb 2025 16:42:16 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    Parchment Print
    Parchment Support

    Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025.

    Parchment Support
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    Tue 1
    now
    Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025.
    Started 12 Feb 2025 16:42:16 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    Parchment Print
    Parchment Support

    Parchment will be closed on February 17, 2025. We will reopen on Tuesday February 18, 2025.

    Phone Support 2/18/2025
    Started 17 Feb 2025 20:10:28 (1 month ago), still ongoing
    Incident without Impact
    Investigating
    Parchment Support

    Parchment Phone Support will be temporarily unavailable from 11 AM - 12 PM EST on Tuesday February 18th, 2025 for a company wide meeting. We apologize for the inconvenience. We will respond to your inquiry as soon as possible.

    Salesforce / Parchment Help Center
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    GlobalSign
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