Parchment Status
Real-time updates of Parchment issues and outages
Parchment status is Operational
Ordering
Parchment Award - Transcript Services
Parchment Award - Diploma, Certificate, Badge, CLR
RoboRegistrar
FedEx
USPS
Active Incidents
Please be aware that Canadian mail and parcel processing and delivery will not occur for the entire duration of the Canadian national strike, and some Canadian post offices will be closed.
Due to processing issues on the SPEEDE server transcripts and acknowledgements may be delayed. We're coordinating with the National Student Clearinghouse team to resolve the delay in their processing as quickly as possible.
We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.
Recently Resolved Incidents
We have identified and are monitoring a delay in orders for RoboRegistrar/RoboSend. We anticipate slower deliveries for these services and will update this notice with more information as needed.
Parchment Outage Survival Guide
Parchment Components
Parchment Consumer
Login
Ordering
We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.
Payment / JPMChase
Parchment Award - Transcript Services
Due to processing issues on the SPEEDE server transcripts and acknowledgements may be delayed. We're coordinating with the National Student Clearinghouse team to resolve the delay in their processing as quickly as possible.
Please be aware that Canadian mail and parcel processing and delivery will not occur for the entire duration of the Canadian national strike, and some Canadian post offices will be closed.
Parchment Award - Diploma, Certificate, Badge, CLR
Please be aware that Canadian mail and parcel processing and delivery will not occur for the entire duration of the Canadian national strike, and some Canadian post offices will be closed.
Parchment Analyze/Recruit
Parchment Course and Credit Solutions (Quottly) - Web Application
Parchment Course and Credit Solutions (Quottly) - Integration
Parchment Integrations
Ellucian eTranscripts
eScrip-Safe Printer
RoboRegistrar
We have identified and are monitoring a delay in orders for RoboRegistrar/RoboSend. We anticipate slower deliveries for these services and will update this notice with more information as needed.
Parchment Supporting Services
FedEx
We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.
USPS
We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.