Parchment status is Operational

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Ordering
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Parchment Award - Transcript Services

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Parchment Award - Diploma, Certificate, Badge, CLR

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FedEx
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USPS
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Canadian Postal Strike
Started 26 Sep 2025 14:05:32 (19 days ago), still ongoing
Incident without Impact
Investigating
Parchment Award - Transcript Services
Parchment Award - Diploma, Certificate, Badge, CLR

Please be aware that Canadian mail and parcel processing and delivery will not occur for the entire duration of the Canadian national strike, and some Canadian post offices will be closed.

SPEEDE Transcript and Acknowledgement Delays
Started 23 Jul 2025 19:49:16 (3 months ago), still ongoing
Minor Incident
Identified
Parchment Award - Transcript Services

Due to processing issues on the SPEEDE server transcripts and acknowledgements may be delayed. We're coordinating with the National Student Clearinghouse team to resolve the delay in their processing as quickly as possible.

Longer than normal backlogs in International Customs Offices
Started 23 Apr 2025 15:24:32 (6 months ago), still ongoing
Incident without Impact
Identified
FedEx
Ordering
USPS

We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

Recently Resolved Incidents

No recent incidents

Parchment Outage Survival Guide

A step-by-step guide to help you survive a Parchment outage
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    Parchment Components

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    Parchment Consumer

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    Login
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    Ordering
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    Longer than normal backlogs in International Customs Offices
    Started 23 Apr 2025 15:24:32 (6 months ago), still ongoing
    Incident without Impact
    Identified
    FedEx
    Ordering
    USPS

    We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

    Payment / JPMChase
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    Parchment Award - Transcript Services

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    SPEEDE Transcript and Acknowledgement Delays
    Started 23 Jul 2025 19:49:16 (3 months ago), still ongoing
    Minor Incident
    Identified
    Parchment Award - Transcript Services

    Due to processing issues on the SPEEDE server transcripts and acknowledgements may be delayed. We're coordinating with the National Student Clearinghouse team to resolve the delay in their processing as quickly as possible.

    Canadian Postal Strike
    Started 26 Sep 2025 14:05:32 (19 days ago), still ongoing
    Incident without Impact
    Investigating
    Parchment Award - Transcript Services
    Parchment Award - Diploma, Certificate, Badge, CLR

    Please be aware that Canadian mail and parcel processing and delivery will not occur for the entire duration of the Canadian national strike, and some Canadian post offices will be closed.

    Parchment Award - Diploma, Certificate, Badge, CLR

    Wed 8
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    Canadian Postal Strike
    Started 26 Sep 2025 14:05:32 (19 days ago), still ongoing
    Incident without Impact
    Investigating
    Parchment Award - Transcript Services
    Parchment Award - Diploma, Certificate, Badge, CLR

    Please be aware that Canadian mail and parcel processing and delivery will not occur for the entire duration of the Canadian national strike, and some Canadian post offices will be closed.

    Parchment Analyze/Recruit

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    Parchment Course and Credit Solutions (Quottly) - Web Application

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    Parchment Course and Credit Solutions (Quottly) - Integration

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    Parchment Integrations

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    Ellucian eTranscripts
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    eScrip-Safe Printer
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    RoboRegistrar
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    Parchment Supporting Services

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    FedEx
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    Longer than normal backlogs in International Customs Offices
    Started 23 Apr 2025 15:24:32 (6 months ago), still ongoing
    Incident without Impact
    Identified
    FedEx
    Ordering
    USPS

    We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

    USPS
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    Longer than normal backlogs in International Customs Offices
    Started 23 Apr 2025 15:24:32 (6 months ago), still ongoing
    Incident without Impact
    Identified
    FedEx
    Ordering
    USPS

    We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

    Parchment Print
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    Parchment Support
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    Salesforce / Parchment Help Center
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    GlobalSign
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    Parchment Internal Notices

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