Podio Status

Resolved: We have completed steps to restore stability to the customer experience with Podio background tasks.

No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/

Monitoring: We are seeing better performance of background tasks based on team efforts to resolve and are actively monitoring.

Identified: The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating customer reports of an issue impacting performance of certain background tasks like file imports/exports, calendar sync, and background cleanups. Users are likely to see delays in the affected operations. We will provide updates here with more details as soon as possible.

Resolved: This incident has been resolved. No further impact has been observed and we are considering this issue to be resolved based on feedback from customers and our system monitoring. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/ We apologize for the impact of this issue for your business and are taking steps to reduce the likelihood of this occurring again in the future. We will share post-mortem details once we complete an internal review of events and analysis of the root cause.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are investigating customer reports of Podio being unavailable. We will provide updates here as soon as possible.

Resolved: This incident has been resolved. No further impact has been observed and we are considering this issue to be resolved based on feedback from customers and our system monitoring. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/ We apologize for the impact of this issue for your business and are taking steps to reduce the likelihood of this occurring again in the future. We will share post-mortem details once we complete an internal review of events and analysis of the root cause.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are investigating customer reports of Podio being unavailable. We will provide updates here as soon as possible.

Resolved: This incident has been resolved. No further impact has been observed and we are considering this issue to be resolved based on feedback from customers and our system monitoring. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/ We apologize for the impact of this issue for your business and are taking steps to reduce the likelihood of this occurring again in the future. We will share post-mortem details once we complete an internal review of events and analysis of the root cause.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are investigating customer reports of Podio being unavailable. We will provide updates here as soon as possible.