Planet DDS status is Operational

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Patient Communication
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Active Incidents

No active incidents

Recently Resolved Incidents

Denticon - Patient Communications Service Performance Degraded
Started 28 Mar 2025 12:18:43 (4 days ago), resolved 28 Mar 2025 13:26:23 (4 days ago)
Minor Incident
Resolved
Patient Communication

We’re currently experiencing degraded performance with Denticon - Patient Communications. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.

Planet DDS Outage Survival Guide

A step-by-step guide to help you survive a Planet DDS outage
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    Planet DDS Components

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    Planet DDS https://www.planetdds.com/

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    Planet DDS Denticon

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    Practice Management
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    Patient Communication
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    Denticon - Patient Communications Service Performance Degraded
    Started 28 Mar 2025 12:18:43 (4 days ago), resolved 28 Mar 2025 13:26:23 (4 days ago)
    Minor Incident
    Resolved
    Patient Communication

    We’re currently experiencing degraded performance with Denticon - Patient Communications. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.

    Practice Analytics
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    Reports
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    Imaging (Apteryx)
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    API (Existing, New)
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    Payment Processing
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    Patient Facing Application
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    Eligibility and Claims (DentalXchange)
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    Planet DDS Cloud 9

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    Practice Management (cloud9ortho.com)
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    C9 Connect
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    Reports
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    Imaging
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    API (Third Party Integrations)
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    Payment Processing
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    Patient Portal
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    Statements
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    C9 Agent
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    Eligibility & Claims
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    C9 Signature / OrthoLync
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    https://cloud9.software/
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    Planet DDS Apteryx

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    XVWeb Viewer
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    XVWeb (Single Sign On)
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    XVWeb AI Integration
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    DICOM - Image Retrieval
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    DICOM - Image Storage
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    DCV - Token Registration Server
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    Planet DDS Legwork

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    Patient Engagement
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