Planet DDS Status
Real-time updates of Planet DDS issues and outages
Planet DDS status is Operational
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Patient Communication
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Active Incidents
No active incidents
Recently Resolved Incidents
Degraded Performance – Automated Text & Email Campaigns
Started 27 Feb 2026 15:26:13 (7 days ago), resolved 28 Feb 2026 05:33:43 (6 days ago)
Minor Incident
Resolved
Patient Communication
We are currently experiencing degraded performance with automated text and email campaigns. A subset of messages are delayed or canceled due to processing times, and our team is actively working on a fix.
Planet DDS Outage Survival Guide
A step-by-step guide to help you survive a Planet DDS outage
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Planet DDS Components
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Planet DDS https://www.planetdds.com/
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Planet DDS Denticon
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Practice Management
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Patient Communication
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Degraded Performance – Automated Text & Email Campaigns
Started 27 Feb 2026 15:26:13 (7 days ago), resolved 28 Feb 2026 05:33:43 (6 days ago)
Minor Incident
Resolved
Patient Communication
We are currently experiencing degraded performance with automated text and email campaigns. A subset of messages are delayed or canceled due to processing times, and our team is actively working on a fix.
Practice Analytics
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Reports
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Imaging (Apteryx)
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API (Existing, New)
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Payment Processing
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Patient Facing Application
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Eligibility and Claims (DentalXchange)
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Planet DDS Cloud 9
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Practice Management (cloud9ortho.com)
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C9 Connect
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Reports
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Imaging
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API (Third Party Integrations)
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Payment Processing
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Patient Portal
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Statements
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C9 Agent
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Eligibility & Claims
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C9 Signature / OrthoLync
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https://cloud9.software/
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Planet DDS Apteryx
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XVWeb Viewer
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XVWeb (Single Sign On)
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XVWeb AI Integration
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DICOM - Image Retrieval
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DICOM - Image Storage
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DCV - Token Registration Server
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Planet DDS Legwork
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Patient Engagement
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