Planet DDS Status
Real-time updates of Planet DDS issues and outages
Planet DDS status is Partially Degraded Service
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Planet DDS Denticon
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Practice Management
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
XVWeb Viewer
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Last updated 1 minute ago from official status page. Learn more
You're checking on Planet DDS - but is your own site converting?
Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.
Audit Your Website Free →
Active Incidents
Denticon Slowness
Started 14 Aug 2026 13:38:47 (11 minutes ago), still ongoing
Minor Incident
Investigating
Practice Management
Our system monitoring detected unusual slowness within Denticon beginning at 6:30am PT
Engineering Teams are engaged and investigating the issue.
Recently Resolved Incidents
Downloads/Exports may be unavailable in Apteryx XVweb
Started 13 Aug 2026 15:59:08 (22 hours ago), resolved 13 Aug 2026 18:04:40 (20 hours ago)
Major Incident
Resolved
XVWeb Viewer
We are investigating reports that some users are unable to download images within Apteryx.
Our Engineering team are investigating and working on identifying a fix.
Planet DDS Outage Survival Guide
A step-by-step guide to help you survive a Planet DDS outage
NaN%
Planet DDS Components
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Planet DDS https://www.planetdds.com/
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Planet DDS Denticon
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Practice Management
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Denticon Slowness
Started 14 Aug 2026 13:38:47 (11 minutes ago), still ongoing
Minor Incident
Investigating
Practice Management
Our system monitoring detected unusual slowness within Denticon beginning at 6:30am PT
Engineering Teams are engaged and investigating the issue.
Patient Communication
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Practice Analytics
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Reports
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Imaging (Apteryx)
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
API (Existing, New)
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Payment Processing
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Patient Facing Application
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Eligibility and Claims (DentalXchange)
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Planet DDS Cloud 9
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Practice Management (cloud9ortho.com)
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
C9 Connect
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Reports
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Imaging
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
API (Third Party Integrations)
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Payment Processing
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Patient Portal
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Statements
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
C9 Agent
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Eligibility & Claims
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
C9 Signature / OrthoLync
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
https://cloud9.software/
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Planet DDS Apteryx
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
XVWeb Viewer
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Downloads/Exports may be unavailable in Apteryx XVweb
Started 13 Aug 2026 15:59:08 (22 hours ago), resolved 13 Aug 2026 18:04:40 (20 hours ago)
Major Incident
Resolved
XVWeb Viewer
We are investigating reports that some users are unable to download images within Apteryx.
Our Engineering team are investigating and working on identifying a fix.
XVWeb (Single Sign On)
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
XVWeb AI Integration
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
DICOM - Image Retrieval
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
DICOM - Image Storage
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
DCV - Token Registration Server
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Planet DDS Legwork
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Patient Engagement
Fri 7
Sat 8
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
now
Planet DDS Alternatives
Stay ahead of Planet DDS outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.