Planet DDS Status
Real-time updates of Planet DDS issues and outages
Planet DDS status is Operational
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Practice Analytics
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Active Incidents
No active incidents
Recently Resolved Incidents
Incomplete Data Share
Started 4 Jun 2026 13:42:57 (4 days ago), resolved 4 Jun 2026 18:05:26 (4 days ago)
Major Incident
Resolved
Practice Analytics
Planet DDS experienced an issue impacting our Data Share service resulting in incomplete data being sent to some customers' Data Share.
Our Data Engineering team has initiated the Data Share process to ensure full data is copied to each customers' Data Share.
Planet DDS Outage Survival Guide
A step-by-step guide to help you survive a Planet DDS outage
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Planet DDS Components
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Planet DDS https://www.planetdds.com/
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Planet DDS Denticon
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Practice Management
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Patient Communication
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Practice Analytics
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Incomplete Data Share
Started 4 Jun 2026 13:42:57 (4 days ago), resolved 4 Jun 2026 18:05:26 (4 days ago)
Major Incident
Resolved
Practice Analytics
Planet DDS experienced an issue impacting our Data Share service resulting in incomplete data being sent to some customers' Data Share.
Our Data Engineering team has initiated the Data Share process to ensure full data is copied to each customers' Data Share.
Reports
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Imaging (Apteryx)
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API (Existing, New)
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Payment Processing
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Patient Facing Application
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Eligibility and Claims (DentalXchange)
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Planet DDS Cloud 9
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Practice Management (cloud9ortho.com)
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C9 Connect
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Reports
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Imaging
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API (Third Party Integrations)
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Payment Processing
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Patient Portal
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Statements
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C9 Agent
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Eligibility & Claims
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C9 Signature / OrthoLync
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https://cloud9.software/
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Planet DDS Apteryx
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XVWeb Viewer
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XVWeb (Single Sign On)
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XVWeb AI Integration
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DICOM - Image Retrieval
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DICOM - Image Storage
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DCV - Token Registration Server
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Planet DDS Legwork
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Patient Engagement
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