Planet DDS Status

Resolved: Issue has been resolved. We will continue to monitor.

Identified: We have identified a potential fix that is getting deployed.

Identified: We are actively investigating the performance degradation of Denticon's Patient Edit UI.

Investigating: We are actively investigating the performance degradation of Denticon's Patient Edit UI.

Investigating: We’re currently experiencing degraded performance with the Edit Patient UI for some clients. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.

Resolved: The issue is resolved, and services should be operating normally. We will continue to monitor for any disruption to normal operations.

Monitoring: All Denticon traffic has been re-routed to bypass the ongoing global Cloudflare issue. If you are still experiencing issues, please use the alternative URL: https://w1.denticon.com.

Monitoring: We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com

Monitoring: We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com

Identified: We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com

Identified: We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com to view the daily schedule.

Identified: We’re currently experiencing intermittent outages due to an issue with a partner service impacting Denticon. Our team is working with Cloudflare to restore normal operations. If you are experiencing issues, please use the backup URL: https://w1.denticon.com to view the daily schedule.

Identified: We’re currently experiencing intermittent outages due to an outage at a partner service that is impacting Denticon. Our team is actively working with the partner to restore normal operations. We will provide updates every 30 minutes or sooner as progress is made.

Identified: We’re currently experiencing intermittent outages due to an outage at a partner service that is impacting Denticon. Our team is actively working with the partner to restore normal operations.

Investigating: We’re currently experiencing intermittent outages due to an outage at a partner service that is impacting Denticon. Our team is actively working with the partner to restore normal operations.

Resolved: This incident has been resolved. The Legwork portal (lwcrm.com) is fully restored and operational.

Investigating: The team has identified the issue and is working to remediate it. The site is back online, and we are currently performing tests to validate full functionality.

Investigating: We’re currently experiencing an outage with Patient Engagement. We apologize for any inconvenience. Our team is working to restore service back to normal operation. Our team is actively working to restore service back to normal operation.