Planet DDS status is Operational

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API (Existing, New)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

[Incident] - [ DENTICON] - External API Services Performance Degraded
Started 25 Aug 2025 12:09:30 (1 day ago), resolved 25 Aug 2025 15:03:35 (1 day ago)
Minor Incident
Resolved
API (Existing, New)

We’re currently experiencing degraded performance with External API services. We apologize for any inconvenience. Our team is actively working to resolve the issue and restore normal speed and reliability. We really appreciate your patience and understanding while we get things back on track.

Planet DDS Outage Survival Guide

A step-by-step guide to help you survive a Planet DDS outage
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    Planet DDS Components

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    Planet DDS https://www.planetdds.com/

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    Planet DDS Denticon

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    Practice Management
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    Patient Communication
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    Practice Analytics
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    Reports
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    Imaging (Apteryx)
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    API (Existing, New)
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    [Incident] - [ DENTICON] - External API Services Performance Degraded
    Started 25 Aug 2025 12:09:30 (1 day ago), resolved 25 Aug 2025 15:03:35 (1 day ago)
    Minor Incident
    Resolved
    API (Existing, New)

    We’re currently experiencing degraded performance with External API services. We apologize for any inconvenience. Our team is actively working to resolve the issue and restore normal speed and reliability. We really appreciate your patience and understanding while we get things back on track.

    Payment Processing
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    Patient Facing Application
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    Eligibility and Claims (DentalXchange)
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    Planet DDS Cloud 9

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    Practice Management (cloud9ortho.com)
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    C9 Connect
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    Reports
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    Imaging
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    API (Third Party Integrations)
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    Payment Processing
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    Patient Portal
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    Statements
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    C9 Agent
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    Eligibility & Claims
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    C9 Signature / OrthoLync
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    https://cloud9.software/
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    Planet DDS Apteryx

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    XVWeb Viewer
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    XVWeb (Single Sign On)
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    XVWeb AI Integration
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    DICOM - Image Retrieval
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    DICOM - Image Storage
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    DCV - Token Registration Server
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    Planet DDS Legwork

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    Patient Engagement
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