Chartbeat status is Under Maintenance

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Chartbeat Publishing - Historical Dashboards

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Chartbeat Publishing - Conversions

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Chartbeat Publishing - Reports

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Chartbeat Publishing - Advanced Queries

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Active Incidents

Historical Data Bug
Started 22 Aug 2025 20:11:40 (4 days ago), still ongoing
Minor Incident
Identified
Chartbeat Publishing - Historical Dashboards
Chartbeat Publishing - Conversions
Chartbeat Publishing - Reports
Chartbeat Publishing - Advanced Queries

We have identified a bug in our historical data starting on July 23, 2025, that has caused inflated pageviews in the following Chartbeat surfaces:

  • Historical Dashboard
  • Reports
  • Advanced Queries
  • Data Lab
  • Cohorts
  • Conversion

Current Status: We have implemented a solution that will fix this issue going forward, and your traffic numbers will be accurate starting today, Friday, Aug 22, 2025 at 20:05 UTC.

Next Steps: We will be working to backfill corrected data over the next few days. We expect full resolution of historical data and do not anticipate any data loss.

Recently Resolved Incidents

No recent incidents

Chartbeat Outage Survival Guide

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    Chartbeat Components

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    Chartbeat Publishing - Realtime Dashboards

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    Chartbeat Publishing - Historical Dashboards

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    Historical Data Bug
    Started 22 Aug 2025 20:11:40 (4 days ago), still ongoing
    Minor Incident
    Identified
    Chartbeat Publishing - Historical Dashboards
    Chartbeat Publishing - Conversions
    Chartbeat Publishing - Reports
    Chartbeat Publishing - Advanced Queries

    We have identified a bug in our historical data starting on July 23, 2025, that has caused inflated pageviews in the following Chartbeat surfaces:

    • Historical Dashboard
    • Reports
    • Advanced Queries
    • Data Lab
    • Cohorts
    • Conversion

    Current Status: We have implemented a solution that will fix this issue going forward, and your traffic numbers will be accurate starting today, Friday, Aug 22, 2025 at 20:05 UTC.

    Next Steps: We will be working to backfill corrected data over the next few days. We expect full resolution of historical data and do not anticipate any data loss.

    Chartbeat Publishing - Conversions

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    Historical Data Bug
    Started 22 Aug 2025 20:11:40 (4 days ago), still ongoing
    Minor Incident
    Identified
    Chartbeat Publishing - Historical Dashboards
    Chartbeat Publishing - Conversions
    Chartbeat Publishing - Reports
    Chartbeat Publishing - Advanced Queries

    We have identified a bug in our historical data starting on July 23, 2025, that has caused inflated pageviews in the following Chartbeat surfaces:

    • Historical Dashboard
    • Reports
    • Advanced Queries
    • Data Lab
    • Cohorts
    • Conversion

    Current Status: We have implemented a solution that will fix this issue going forward, and your traffic numbers will be accurate starting today, Friday, Aug 22, 2025 at 20:05 UTC.

    Next Steps: We will be working to backfill corrected data over the next few days. We expect full resolution of historical data and do not anticipate any data loss.

    Chartbeat Publishing - Heads Up Display

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    Chartbeat Publishing - Headline and Image Testing

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    Chartbeat Publishing - Reports

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    Historical Data Bug
    Started 22 Aug 2025 20:11:40 (4 days ago), still ongoing
    Minor Incident
    Identified
    Chartbeat Publishing - Historical Dashboards
    Chartbeat Publishing - Conversions
    Chartbeat Publishing - Reports
    Chartbeat Publishing - Advanced Queries

    We have identified a bug in our historical data starting on July 23, 2025, that has caused inflated pageviews in the following Chartbeat surfaces:

    • Historical Dashboard
    • Reports
    • Advanced Queries
    • Data Lab
    • Cohorts
    • Conversion

    Current Status: We have implemented a solution that will fix this issue going forward, and your traffic numbers will be accurate starting today, Friday, Aug 22, 2025 at 20:05 UTC.

    Next Steps: We will be working to backfill corrected data over the next few days. We expect full resolution of historical data and do not anticipate any data loss.

    Chartbeat Publishing - Advanced Queries

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    Historical Data Bug
    Started 22 Aug 2025 20:11:40 (4 days ago), still ongoing
    Minor Incident
    Identified
    Chartbeat Publishing - Historical Dashboards
    Chartbeat Publishing - Conversions
    Chartbeat Publishing - Reports
    Chartbeat Publishing - Advanced Queries

    We have identified a bug in our historical data starting on July 23, 2025, that has caused inflated pageviews in the following Chartbeat surfaces:

    • Historical Dashboard
    • Reports
    • Advanced Queries
    • Data Lab
    • Cohorts
    • Conversion

    Current Status: We have implemented a solution that will fix this issue going forward, and your traffic numbers will be accurate starting today, Friday, Aug 22, 2025 at 20:05 UTC.

    Next Steps: We will be working to backfill corrected data over the next few days. We expect full resolution of historical data and do not anticipate any data loss.

    Chartbeat Publishing - Recommendation Engine

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    Chartbeat Publishing - Settings

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    Chartbeat Mobile App

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    Chartbeat for Everyone - Dashboards

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    Chartbeat Datastream

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