Personio SE & Co. KG status is Operational

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Personio SE & Co. KG System availability

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Personio SE & Co. KG Email services

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Partial performance issues
Started 17 Jan 2025 14:15:19 (15 hours ago), still ongoing
Minor Incident
Monitoring
System availability

We are aware that some users experience login issues and a presented with a generic error. Our engineering teams are already working on a solution.

We will keep you posted with the latest information and apologize for any inconvenience this may be caused.

Recently Resolved Incidents

Partial service disruption
Started 17 Jan 2025 09:30:59 (19 hours ago), resolved 17 Jan 2025 09:47:19 (19 hours ago)
Minor Incident
Resolved
System availability

We are currently experiencing some issues with Personio Recruiting. The following features are affected:

  • Creating applications

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Processing of updates may be delayed
Started 13 Jan 2025 10:26:28 (5 days ago), resolved 15 Jan 2025 09:59:44 (3 days ago)
Minor Incident
Resolved
System availability

Some areas of the product are experiencing degraded performance. Reports, attribute updates, and other flows generated during this time may present outdated data. Our engineers are working on a timely fix.

We will keep you posted with the latest information and apologize for any inconvenience this may be caused.

Delayed delivery of system emails
Started 10 Jan 2025 10:09:21 (8 days ago), resolved 13 Jan 2025 09:21:05 (5 days ago)
Minor Incident
Resolved
Email services

We are experiencing a delay in the delivery of system emails. We are in contact with our email provider to solve this issue. It may lead to longer delivery times for different kinds of emails sent out by Personio.

Personio SE & Co. KG Outage Survival Guide

A step-by-step guide to help you survive a Personio SE & Co. KG outage
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    Personio SE & Co. KG Components

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    Personio SE & Co. KG System availability

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    Processing of updates may be delayed
    Started 13 Jan 2025 10:26:28 (5 days ago), resolved 15 Jan 2025 09:59:44 (3 days ago)
    Minor Incident
    Resolved
    System availability

    Some areas of the product are experiencing degraded performance. Reports, attribute updates, and other flows generated during this time may present outdated data. Our engineers are working on a timely fix.

    We will keep you posted with the latest information and apologize for any inconvenience this may be caused.

    Partial performance issues
    Started 17 Jan 2025 14:15:19 (15 hours ago), still ongoing
    Minor Incident
    Monitoring
    System availability

    We are aware that some users experience login issues and a presented with a generic error. Our engineering teams are already working on a solution.

    We will keep you posted with the latest information and apologize for any inconvenience this may be caused.

    Partial service disruption
    Started 17 Jan 2025 09:30:59 (19 hours ago), resolved 17 Jan 2025 09:47:19 (19 hours ago)
    Minor Incident
    Resolved
    System availability

    We are currently experiencing some issues with Personio Recruiting. The following features are affected:

    • Creating applications

    Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

    We will keep you posted with the latest information on this page and apologize for the inconveniences.

    Personio SE & Co. KG Personio Conversations

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    Personio SE & Co. KG Email services

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    Delayed delivery of system emails
    Started 10 Jan 2025 10:09:21 (8 days ago), resolved 13 Jan 2025 09:21:05 (5 days ago)
    Minor Incident
    Resolved
    Email services

    We are experiencing a delay in the delivery of system emails. We are in contact with our email provider to solve this issue. It may lead to longer delivery times for different kinds of emails sent out by Personio.

    Personio SE & Co. KG First and third-party integrations

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    Personio SE & Co. KG Support applications (Help & Feedback)

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    Personio SE & Co. KG API

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    Personio SE & Co. KG Personio Payroll DE

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    Personio SE & Co. KG Alternatives

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    Greenhouse Third-Party Integrations

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    Adobe Acrobat Sign
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    Unable to set a custom expiration date
    Started 17 Dec 2024 00:37:58 (1 month ago), still ongoing
    Minor Incident
    Identified
    Adobe Acrobat Sign

    The UI is not allowing the user to set a custom expiration date. It is defaulting to the standard 15 days. We are currently investigation the issue. Users should still be able to continue to use the feature if they do not need to set a custom expiration date.

    See all
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    Hire
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    Multiple feedback on a panel associated with a single user
    Started 6 Dec 2024 18:24:21 (1 month ago), still ongoing
    Major Incident
    Monitoring
    Hire
    Hire

    We are currently investigating an issue that is intermittently affecting the interview scheduling/feedback submission workflows. Issues impacting feedback form submissions were noticed around 12/6/2024 at ~6:30 am Pacific time. Users may intermittently experience multiple feedback on a panel being associated with a single user. Our Engineering teams are actively working to resolve this as soon as possible.

    Hire
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    Multiple feedback on a panel associated with a single user
    Started 6 Dec 2024 18:24:21 (1 month ago), still ongoing
    Major Incident
    Monitoring
    Hire
    Hire

    We are currently investigating an issue that is intermittently affecting the interview scheduling/feedback submission workflows. Issues impacting feedback form submissions were noticed around 12/6/2024 at ~6:30 am Pacific time. Users may intermittently experience multiple feedback on a panel being associated with a single user. Our Engineering teams are actively working to resolve this as soon as possible.

    See all
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    Payroll Hub
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    We’ve identified an issue with our Payroll hub service
    Started 10 Nov 2024 07:13:11 (2 months ago), still ongoing
    Major Incident
    Identified
    Payroll Hub

    We confirm there is a problem with our Payroll hub service and we’re working to resolve it.

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