Personio SE & Co. KG Status
Real-time updates of Personio SE & Co. KG issues and outages
Personio SE & Co. KG status is Partially Degraded Service
Personio SE & Co. KG Overall System availability
Personio SE & Co. KG Core Platform
Company Configuration
Documents & E-Signatures
Time Management (Time Tracking, Time-off, Overtime)
Workflows & Automations
Personio Payroll DE
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Active Incidents
We are currently experiencing some issues with Payroll. The following features are affected:
- Personio Payroll and Preliminary payroll may show outdated data
- Approving the payroll in Personio Payroll is currently not possible
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are continuing to experience issues with eAU for DATEV customers:
- eAUs might be displayed as failed or not received, even though they are present
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Recently Resolved Incidents
We are currently experiencing some issues with our documents management. The following features are affected:
- For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document.
[If the request is urgent] We advise to delete the document and restart the whole process.
[If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are currently experiencing some issues with the Time Off module. The following features are affected:
- eAUs might be marked as failed and not retrieved although certificates present in DATEV
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Personio SE & Co. KG Outage Survival Guide
Personio SE & Co. KG Components
Personio SE & Co. KG Overall System availability
We are continuing to experience issues with eAU for DATEV customers:
- eAUs might be displayed as failed or not received, even though they are present
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are currently experiencing some issues with our documents management. The following features are affected:
- For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document.
[If the request is urgent] We advise to delete the document and restart the whole process.
[If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are currently experiencing some issues with Payroll. The following features are affected:
- Personio Payroll and Preliminary payroll may show outdated data
- Approving the payroll in Personio Payroll is currently not possible
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are currently experiencing some issues with the Time Off module. The following features are affected:
- eAUs might be marked as failed and not retrieved although certificates present in DATEV
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Personio SE & Co. KG Core Platform
Personio SE & Co. KG Email services
Public API
Support & Help
Analytics
Company Configuration
We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Personio SE & Co. KG API
Documents & E-Signatures
We are currently experiencing some issues with our documents management. The following features are affected:
- For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document.
[If the request is urgent] We advise to delete the document and restart the whole process.
[If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Employee & Organization Management
Home & Inbox
Personio built Integrations & Marketplace
Login & Authentication
Mobile App
Salary Management
Time Management (Time Tracking, Time-off, Overtime)
We are continuing to experience issues with eAU for DATEV customers:
- eAUs might be displayed as failed or not received, even though they are present
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Workflows & Automations
We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Personio SE & Co. KG Apps
Conversations
Compensation Management
Performance & Development
Recruiting
Surveys
Whistleblowing
Employer of Record (powered by Remote.com)
Personio SE & Co. KG Payroll
Personio Payroll DE
We are currently experiencing some issues with Payroll. The following features are affected:
- Personio Payroll and Preliminary payroll may show outdated data
- Approving the payroll in Personio Payroll is currently not possible
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Preliminary Payroll (and file export integrations)
We are currently experiencing some issues with Payroll. The following features are affected:
- Personio Payroll and Preliminary payroll may show outdated data
- Approving the payroll in Personio Payroll is currently not possible
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.