Nanonets status is Operational

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Nanonets API

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Active Incidents

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Recently Resolved Incidents

Degraded async file processing for few users on https://eu-open.nanonets.com
Started 2 Jun 2025 15:17:07 (11 hours ago), resolved 2 Jun 2025 16:59:04 (9 hours ago)
Minor Incident
Resolved
API

Between 1 PM and 7 PM IST on June 2nd, very few users in our EU-Open region (https://eu-open.nanonets.com) experienced delayed file processing via the Async Prediction API due to a critical infrastructure issue that caused a backlog. This issue was limited to the EU-Open region, with all other regions operating normally. We have identified and resolved the root cause, scaled up the system, and are working to clear the backlog as quickly as possible.

Nanonets Outage Survival Guide

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    Nanonets Components

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    Nanonets API

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    Degraded async file processing for few users on https://eu-open.nanonets.com
    Started 2 Jun 2025 15:17:07 (11 hours ago), resolved 2 Jun 2025 16:59:04 (9 hours ago)
    Minor Incident
    Resolved
    API

    Between 1 PM and 7 PM IST on June 2nd, very few users in our EU-Open region (https://eu-open.nanonets.com) experienced delayed file processing via the Async Prediction API due to a critical infrastructure issue that caused a backlog. This issue was limited to the EU-Open region, with all other regions operating normally. We have identified and resolved the root cause, scaled up the system, and are working to clear the backlog as quickly as possible.

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