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Real-time updates of Nanonets issues and outages
Nanonets status is Operational
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Recently Resolved Incidents
Incident Summary: An enhancement to our instant learning model inadvertently caused issues, leading to upload failures or files being stuck in a queued state. This affected files uploaded between 03:55 PM IST - 04:15 PM IST.
Root Cause: The issue was traced back to a recent enhancement for document level processing in our instant learning model that caused unexpected behaviour.
Resolution: We have identified and reverted the problematic enhancement. Additionally, all affected files from the specified timeframe shall be retried. Moving forward, we will implement stricter controls in our deployment process and enhance our instrumentation to detect similar issues earlier.
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Nanonets API
Incident Summary: An enhancement to our instant learning model inadvertently caused issues, leading to upload failures or files being stuck in a queued state. This affected files uploaded between 03:55 PM IST - 04:15 PM IST.
Root Cause: The issue was traced back to a recent enhancement for document level processing in our instant learning model that caused unexpected behaviour.
Resolution: We have identified and reverted the problematic enhancement. Additionally, all affected files from the specified timeframe shall be retried. Moving forward, we will implement stricter controls in our deployment process and enhance our instrumentation to detect similar issues earlier.
Nanonets Web App
Incident Summary: An enhancement to our instant learning model inadvertently caused issues, leading to upload failures or files being stuck in a queued state. This affected files uploaded between 03:55 PM IST - 04:15 PM IST.
Root Cause: The issue was traced back to a recent enhancement for document level processing in our instant learning model that caused unexpected behaviour.
Resolution: We have identified and reverted the problematic enhancement. Additionally, all affected files from the specified timeframe shall be retried. Moving forward, we will implement stricter controls in our deployment process and enhance our instrumentation to detect similar issues earlier.
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OpenAI ChatGPT
We are aware that a small number of users are having difficulty loading chatgpt.com. We are investigating.
The Workspace Analytics tab for ChatGPT Enterprise is currently not returning any data. We have identified the root cause and we're actively working on a fix.