Nanonets Status

Postmortem: Temporary Service Disruption on Sept 22nd (US Region)

We experienced a temporary outage affecting our US region application (app.nanonets.com) between 11:58 and 12:09 UTC on Sept 22nd. Other regions remained unaffected. The disruption was caused by an unexpected resource issue on one of our database nodes, which impacted application stability. Our team quickly identified the issue, applied a fix, and restored normal operations. We sincerely apologize for the inconvenience and we are implementing additional safeguards to prevent such issues in the future. Thank you for your understanding.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently investigating this issue.

Postmortem: Temporary Service Disruption on Sept 22nd (US Region)

We experienced a temporary outage affecting our US region application (app.nanonets.com) between 11:58 and 12:09 UTC on Sept 22nd. Other regions remained unaffected. The disruption was caused by an unexpected resource issue on one of our database nodes, which impacted application stability. Our team quickly identified the issue, applied a fix, and restored normal operations. We sincerely apologize for the inconvenience and we are implementing additional safeguards to prevent such issues in the future. Thank you for your understanding.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently investigating this issue.