Meltwater Media Intelligence Platform Status

Resolved: After a period of monitoring this issue is now resolved. NLA Eclips content is now flowing into the platform as expected.

Thank you for your patience.

Monitoring: Our third-party provider has resolved the issue affecting NLA Eclips, and content is now streaming back into the platform. Some customers may experience a delay in certain content while we process the backfill.

We will continue to monitor and provide updates accordingly.

Investigating: We are currently experiencing an issue in receiving NLA Eclips since Aug 1 at 10:20 UTC. Our Engineering team is currently investigating this issue.

We apologize for any inconvenience caused and thank you for your patience.

Resolved: After a period of monitoring, this issue is now resolved. Engagement data continues to flow into the platform as expected.

Monitoring: Our Engineering team has resolved the issue that was causing delays in Engagement metrics. The latest engagement data is now fully updated on the platform.We will continue to monitor and provide updates accordingly.

Thank you for your patience.

Investigating: We are currently experiencing delays in retrieving the latest Engagement metrics, including Social Echo data for all content. Engineering is aware of the issue and is currently working on fixing it.

We apologize for the inconvenience and thank you for your patience.

Resolved: After a period of monitoring this issue is now resolved. NLA Eclips content is now flowing into the platform as expected.

Thank you for your patience.

Monitoring: Our third-party provider has resolved the issue affecting NLA Eclips, and content is now streaming back into the platform. Some customers may experience a delay in certain content while we process the backfill.

We will continue to monitor and provide updates accordingly.

Investigating: We are currently experiencing an issue in receiving NLA Eclips since Aug 1 at 10:20 UTC. Our Engineering team is currently investigating this issue.

We apologize for any inconvenience caused and thank you for your patience.

Resolved: After a period of monitoring this issue is now resolved. NLA Eclips content is now flowing into the platform as expected.

Thank you for your patience.

Monitoring: Our third-party provider has resolved the issue affecting NLA Eclips, and content is now streaming back into the platform. Some customers may experience a delay in certain content while we process the backfill.

We will continue to monitor and provide updates accordingly.

Investigating: We are currently experiencing an issue in receiving NLA Eclips since Aug 1 at 10:20 UTC. Our Engineering team is currently investigating this issue.

We apologize for any inconvenience caused and thank you for your patience.

Resolved: After a period of monitoring, this issue is now resolved. Engagement data continues to flow into the platform as expected.

Monitoring: Our Engineering team has resolved the issue that was causing delays in Engagement metrics. The latest engagement data is now fully updated on the platform.We will continue to monitor and provide updates accordingly.

Thank you for your patience.

Investigating: We are currently experiencing delays in retrieving the latest Engagement metrics, including Social Echo data for all content. Engineering is aware of the issue and is currently working on fixing it.

We apologize for the inconvenience and thank you for your patience.