Jobvite Operational Status

Resolved: This incident has been resolved.

Incident Duration: June 8, 2026 (intermittent) – June 11, 2026 2:30 PM PT (fully resolved)

Impact Summary: Outbound email notifications — including interview calendar invites, evaluation form emails, offer letter notifications, and requisition approval emails — were intermittently delayed or not delivered, affecting multiple customer organizations.

Cause: An infrastructure scaling issue reduced outbound email processing capacity, resulting in a backlog of undelivered messages.

Mitigation: Our team restored email processing capacity to normal levels and reprocessed all queued messages. Email delivery is now operating normally.

An RCA will be provided within 7–10 business days if applicable.

Monitoring: A fix has been implemented and we are monitoring the results. The issue was traced to a reduction in outbound mail processing capacity caused by an infrastructure scaling issue. Mail processing hosts have been restored.

We will continue to monitor email delivery performance to ensure stability.

Next update: 4:30 PM PT or sooner if the issue recurs.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an issue affecting Email/Notification Delivery.

Users may experience delayed or missing email notifications when sending interview calendar invites, evaluation forms, offer notifications, and requisition approval emails.

Start time: June 2025 (intermittent) Next update: 3:00 PM PT or sooner.

Resolved: Resolved: The issue impacting Jobvite report exports has been resolved.

Customer Impact: Customers reported experiencing outdated or inconsistent data, with no updated information appearing after June 3.

An RCA will be provided within 7-10 business days

Monitoring: Our teams have implemented mitigation steps and confirmed that reporting data is now updating as expected. We will continue monitoring system performance to ensure stability.

Investigating: We are continuing to investigate this issue

Investigating: We are currently investigating an issue affecting Analytics reporting. Some users may experience reports displaying outdated data. • Start Time: 10:41 a.m. • Next Update: By 12:41 p.m. or sooner Our teams are actively working to identify the root cause and restore accurate reporting. We will provide updates as more information becomes available.