Gravyty Status

Gravyty Status

Real-time updates of Gravyty issues and outages

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Gravyty status is Operational

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Web App, Database & API - US Region
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Web App, Database & API - EU Region
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Web App, Database & API - APAC Region
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Raise Prompts
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Active Incidents

No active incidents

Recently Resolved Incidents

Raise Prompts - Email Processing Delays
Started 13 Sep 2024 14:07:15 (5 days ago), resolved 13 Sep 2024 22:01:42 (5 days ago)
Minor Incident
Resolved
Raise Prompts

We are currently investigating email processing delays which are affecting Raise prompt delivery via Rapid Fire. Users will experience this issue as apparent stoppages in automated Raise prompt delivery, or very long waiting times between acting on a prompt and receiving the next prompt.

For the time being, taking a second action on a prompt can restart emails in many cases. The recommended second action is a Skip action with a reason of "Already Contacted".

Please follow this page for further updates.

See all updates
Graduway- Digest Fixes
Started 24 Jun 2024 11:21:37 (3 months ago), resolved 11 Sep 2024 18:11:23 (7 days ago)
Minor Incident
Resolved
Web App, Database & API - US Region
Web App, Database & API - EU Region
Web App, Database & API - CA Region
Web App, Database & API - APAC Region

Engineering is currently implementing fixes to the Digest functionality to ensure mail recipient numbers are consistent and Digests send successfully to all intended Registered and Prepopulated users.

See all updates

Gravyty Outage Survival Guide

A step-by-step guide to help you survive a Gravyty outage
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    Gravyty Components

    Gravyty Status

    Gravyty

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    Gravyty Advance

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    Web App, Database & API - US Region
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    Stripe API
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    Spreedly API
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    Braintree API - US Region
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    Braintree API - APEC Region
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    Braintree API - PayPal
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    Gravyty Graduway

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    Web App, Database & API - US Region
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    Graduway- Digest Fixes
    Started 24 Jun 2024 11:21:37 (3 months ago), resolved 11 Sep 2024 18:11:23 (7 days ago)
    Minor Incident
    Resolved
    Web App, Database & API - US Region
    Web App, Database & API - EU Region
    Web App, Database & API - CA Region
    Web App, Database & API - APAC Region

    Engineering is currently implementing fixes to the Digest functionality to ensure mail recipient numbers are consistent and Digests send successfully to all intended Registered and Prepopulated users.

    See all updates
    Web App, Database & API - EU Region
    Wed 11
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    Graduway- Digest Fixes
    Started 24 Jun 2024 11:21:37 (3 months ago), resolved 11 Sep 2024 18:11:23 (7 days ago)
    Minor Incident
    Resolved
    Web App, Database & API - US Region
    Web App, Database & API - EU Region
    Web App, Database & API - CA Region
    Web App, Database & API - APAC Region

    Engineering is currently implementing fixes to the Digest functionality to ensure mail recipient numbers are consistent and Digests send successfully to all intended Registered and Prepopulated users.

    See all updates
    Web App, Database & API - CA Region
    Wed 11
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    Graduway- Digest Fixes
    Started 24 Jun 2024 11:21:37 (3 months ago), resolved 11 Sep 2024 18:11:23 (7 days ago)
    Minor Incident
    Resolved
    Web App, Database & API - US Region
    Web App, Database & API - EU Region
    Web App, Database & API - CA Region
    Web App, Database & API - APAC Region

    Engineering is currently implementing fixes to the Digest functionality to ensure mail recipient numbers are consistent and Digests send successfully to all intended Registered and Prepopulated users.

    See all updates
    Web App, Database & API - APAC Region
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    Graduway- Digest Fixes
    Started 24 Jun 2024 11:21:37 (3 months ago), resolved 11 Sep 2024 18:11:23 (7 days ago)
    Minor Incident
    Resolved
    Web App, Database & API - US Region
    Web App, Database & API - EU Region
    Web App, Database & API - CA Region
    Web App, Database & API - APAC Region

    Engineering is currently implementing fixes to the Digest functionality to ensure mail recipient numbers are consistent and Digests send successfully to all intended Registered and Prepopulated users.

    See all updates
    Google API
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    Gravyty Gratavid

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    Web App & Database - US Region
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    Twilio SMS
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    Twilio MMS
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    Gravyty Raise

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    Raise Prompts
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    Raise Prompts - Email Processing Delays
    Started 13 Sep 2024 14:07:15 (5 days ago), resolved 13 Sep 2024 22:01:42 (5 days ago)
    Minor Incident
    Resolved
    Raise Prompts

    We are currently investigating email processing delays which are affecting Raise prompt delivery via Rapid Fire. Users will experience this issue as apparent stoppages in automated Raise prompt delivery, or very long waiting times between acting on a prompt and receiving the next prompt.

    For the time being, taking a second action on a prompt can restart emails in many cases. The recommended second action is a Skip action with a reason of "Already Contacted".

    Please follow this page for further updates.

    See all updates
    Web App & Database - US Region
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    Data Loads & Writebacks - Raiser's Edge NXT
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    Data Loads & Writebacks - Salesforce
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    Data Loads & Writebacks - All Other CRMs
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    Email Integration - Nylas API
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    FTP Site - HostedFTP
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    Gravyty PeerPal

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    Gravyty Platform Services

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    Email Systems
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    SendGrid API v2
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    Google Analytics
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    Gravyty AWS - Servers and Data Centers

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    US Region - elasticbeanstalk-us-east-1
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    US Region - elasticache-us-east-1
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    US Region - eks-us-east-1
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    US Region - ec2-us-east-1
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    EU Region - elasticbeanstalk-eu-central-1
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    EU Region - elasticache-eu-central-1
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    CA Region - elasticbeanstalk-ca-central-1
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    APAC Region - elasticbeanstalk-ap-southeast-2
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    APAC Region - elasticache-ap-southeast-2
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    Gravyty Alternatives

    Actionstep Status

    Actionstep

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    PropertyMe Status

    PropertyMe

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    Vitally Status

    Vitally

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    Gorgias Status

    Gorgias

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    Web App
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    AI Agent configuration page public url sources setup unavailable
    Started 30 Jul 2024 07:42:46 (2 months ago), still ongoing
    Incident without Impact
    Investigating
    Web App

    We are currently investigating the issue

    See all updates
    WhatsApp
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    Outage on WhatsApp inbound and outbound messages
    Started 31 Aug 2024 16:07:57 (18 days ago), still ongoing
    Major Incident
    Investigating
    WhatsApp

    The problem persists, we are in contact with Meta support and we are trying to resolve the issue. We will have another update in 4 hours at the earliest

    See all updates
    See all
    Teamleader Status

    Teamleader

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    Mention Me Status

    Mention Me

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    VanillaSoft Status

    VanillaSoft

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    Flowhub Status

    Flowhub

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