Gravyty Status
Real-time updates of Gravyty issues and outages
Gravyty status is Operational
Web App, Database & API - US Region
Web App, Database & API - EU Region
Web App, Database & API - CA Region
Web App, Database & API - APAC Region
Web App & Database - US Region
Web App & Database - CA Region
Data Loads & Writebacks - Salesforce
Active Incidents
No active incidents
Recently Resolved Incidents
This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on Salesforce's status site.
Click here to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected.
The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services.
Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services.
Advance: No expected impact.
PeerPal: No expected impact.
Graduway: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce.
Gratavid: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce:
- Delays to New Gift Added triggers
- Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs
Raise: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce:
- Delays in data loading
- Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce
- Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce
For updates on the service disruption and expected resolution time, please see Salesforce's incident report here.
Gravyty Outage Survival Guide
Gravyty Components
Gravyty Advance
Web App, Database & API - US Region
Web App, Database & API - EU Region
Web App, Database & API - CA Region
Web App, Database & API - APAC Region
Stripe API
Spreedly API
Braintree API - US Region
Braintree API - EU Region
Braintree API - CA Region
Braintree API - APEC Region
Braintree API - PayPal
Gravyty Graduway
Web App, Database & API - US Region
This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on Salesforce's status site.
Click here to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected.
The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services.
Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services.
Advance: No expected impact.
PeerPal: No expected impact.
Graduway: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce.
Gratavid: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce:
- Delays to New Gift Added triggers
- Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs
Raise: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce:
- Delays in data loading
- Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce
- Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce
For updates on the service disruption and expected resolution time, please see Salesforce's incident report here.
Web App, Database & API - EU Region
This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on Salesforce's status site.
Click here to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected.
The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services.
Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services.
Advance: No expected impact.
PeerPal: No expected impact.
Graduway: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce.
Gratavid: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce:
- Delays to New Gift Added triggers
- Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs
Raise: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce:
- Delays in data loading
- Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce
- Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce
For updates on the service disruption and expected resolution time, please see Salesforce's incident report here.
Web App, Database & API - CA Region
This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on Salesforce's status site.
Click here to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected.
The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services.
Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services.
Advance: No expected impact.
PeerPal: No expected impact.
Graduway: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce.
Gratavid: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce:
- Delays to New Gift Added triggers
- Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs
Raise: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce:
- Delays in data loading
- Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce
- Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce
For updates on the service disruption and expected resolution time, please see Salesforce's incident report here.
Web App, Database & API - APAC Region
This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on Salesforce's status site.
Click here to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected.
The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services.
Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services.
Advance: No expected impact.
PeerPal: No expected impact.
Graduway: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce.
Gratavid: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce:
- Delays to New Gift Added triggers
- Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs
Raise: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce:
- Delays in data loading
- Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce
- Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce
For updates on the service disruption and expected resolution time, please see Salesforce's incident report here.
Google API
Gravyty Gratavid
Web App & Database - US Region
This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on Salesforce's status site.
Click here to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected.
The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services.
Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services.
Advance: No expected impact.
PeerPal: No expected impact.
Graduway: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce.
Gratavid: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce:
- Delays to New Gift Added triggers
- Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs
Raise: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce:
- Delays in data loading
- Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce
- Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce
For updates on the service disruption and expected resolution time, please see Salesforce's incident report here.
Web App & Database - CA Region
This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on Salesforce's status site.
Click here to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected.
The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services.
Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services.
Advance: No expected impact.
PeerPal: No expected impact.
Graduway: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce.
Gratavid: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce:
- Delays to New Gift Added triggers
- Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs
Raise: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce:
- Delays in data loading
- Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce
- Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce
For updates on the service disruption and expected resolution time, please see Salesforce's incident report here.
Twilio SMS
Twilio MMS
Gravyty Raise
Raise Prompts - US Region
Raise Prompts - CA Region
Web App & Database - US Region
Web App & Database - CA Region
Data Loads & Writebacks - Raiser's Edge NXT
Data Loads & Writebacks - Salesforce
This is an informational notice that Salesforce has reported an ongoing service disruption which may affect Gravyty Platform services that require access to the Salesforce API. More information about the service disruption can be found on Salesforce's status site.
Click here to be taken directly to the relevant Salesforce incident report and to check if your Salesforce Instance has been impacted. Please be aware that most North America and Asia Pacific instances are currently affected.
The impact of this Salesforce service disruption will vary depending on the services your organization uses and upon your Salesforce Instance. You may see no impact at all if you are not on an affected instance or if your organization does not use any Salesforce API services.
Organizations on an impacted Salesforce Instance that are using one of the Gravyty Salesforce integrations should see below for expected impact on Gravyty services.
Advance: No expected impact.
PeerPal: No expected impact.
Graduway: Organizations using the Salesforce integration for Graduway should expect delays in their automated Salesforce syncs, and to be unable to perform batch syncs, until the incident is resolved by Salesforce.
Gratavid: Organizations using the Salesforce integration for Gratavid should expect the following until the incident is resolved by Salesforce:
- Delays to New Gift Added triggers
- Disruptions to and failures of: contact imports, Task Sent syncs, Replies syncs and Watch syncs
Raise: Organizations using the Salesforce integration for Raise should expect until the incident is resolved by Salesforce:
- Delays in data loading
- Donor and gift data in Raise to be out-of-date by one day when compared to Salesforce
- Action data for actions logged in Salesforce to be out-of-date by one day when compared to Salesforce
For updates on the service disruption and expected resolution time, please see Salesforce's incident report here.
Data Loads & Writebacks - All Other CRMs
Email Integration - Nylas API
FTP Site - HostedFTP
Gravyty PeerPal
Web App & Database - US Region
Gravyty Platform Services
Email Systems
SendGrid API v2
Google Analytics
Gravyty AWS - Servers and Data Centers
US Region - elasticbeanstalk-us-east-1
US Region - elasticache-us-east-1
US Region - eks-us-east-1
US Region - ec2-us-east-1
EU Region - elasticbeanstalk-eu-central-1
EU Region - elasticache-eu-central-1
EU Region - eks-eu-central-1
EU Region - ec2-eu-central-1
CA Region - elasticbeanstalk-ca-central-1
CA Region - elasticache-ca-central-1
CA Region - eks-ca-central-1
CA Region - ec2-ca-central-1
APAC Region - elasticbeanstalk-ap-southeast-2
APAC Region - elasticache-ap-southeast-2
APAC Region - eks-ap-southeast-2
APAC Region - ec2-ap-southeast-2
Gravyty Alternatives
Web App
We are currently investigating the issue
The problem persists, we are in contact with Meta support and we are trying to resolve the issue. We will have another update in 4 hours at the earliest
