EmploymentHero Status

Resolved: This incident has been resolved.

Monitoring: Cloudflare has now resolved the issue on their end, and our website is back online.

We’ll continue to monitor things closely for the time being to ensure everything remains stable. Thanks so much for your patience while this was being worked through!

Investigating: We’re currently experiencing an outage impacting access to our website, due to a broader issue with Cloudflare - a third-party provider that supports our infrastructure.

This may prevent you from accessing certain pages or features on our site. We're closely monitoring the situation and will provide updates as more information becomes available.

Thank you for your patience and understanding - we’ll keep you updated here.

Resolved: This incident has been resolved.

Investigating: We’re aware of an incident currently impacting the HR platform.

Some users are experiencing the following errors: 403 sync errors in employee files "Not authorised" messages when attempting to access rosters

We are urgently investigating.

Identified: The intermittent performance degradation, which affected pay run screen loading, has been mitigated. All services are operating normally.

Identified: We are experiencing slowness but have seen things improve

Investigating: The payroll platform is currently experiencing degraded performance.

Our engineers are investigating urgently.

Thank you for your patience.

Identified: The intermittent performance degradation, which affected pay run screen loading, has been mitigated. All services are operating normally.

Identified: We are experiencing slowness but have seen things improve

Investigating: The payroll platform is currently experiencing degraded performance.

Our engineers are investigating urgently.

Thank you for your patience.

Identified: The intermittent performance degradation, which affected pay run screen loading, has been mitigated. All services are operating normally.

Identified: We are experiencing slowness but have seen things improve

Investigating: The payroll platform is currently experiencing degraded performance.

Our engineers are investigating urgently.

Thank you for your patience.

Identified: The intermittent performance degradation, which affected pay run screen loading, has been mitigated. All services are operating normally.

Identified: We are experiencing slowness but have seen things improve

Investigating: The payroll platform is currently experiencing degraded performance.

Our engineers are investigating urgently.

Thank you for your patience.