
Iterable Status
Real-time updates of Iterable issues and outages
Iterable status is Operational
Iterable Global API Success
Active Incidents
No active incidents
Recently Resolved Incidents
Status: Investigating
Summary: We are currently investigating an issue causing 504 Gateway Time-out errors for requests to the /api/export/data.json endpoint affecting customers hosted in our European Data Center (EUDC) ONLY. All other APIs are functional.
The issue was first reported around 5:35 pm CEST. Iterable Engineering is currently investigating the issue and working on remediation steps. Next update at 9:25 PM CEST or earlier.
Status: Resolved
Between 3:50 pm and 5:55 pm CEST customers in our EUDC (European Data Center) region may have experienced an increased 5xx error rate, approximately 10-15%, when making api requests. This issue was isolated to Europe; no impact was observed in other regions. If customers have any questions if they were impacted please reach out to [email protected]
Iterable Outage Survival Guide
Iterable Components
Iterable Global Web Application
Iterable Global API Success
Status: Resolved
Between 3:50 pm and 5:55 pm CEST customers in our EUDC (European Data Center) region may have experienced an increased 5xx error rate, approximately 10-15%, when making api requests. This issue was isolated to Europe; no impact was observed in other regions. If customers have any questions if they were impacted please reach out to [email protected]
Status: Investigating
Summary: We are currently investigating an issue causing 504 Gateway Time-out errors for requests to the /api/export/data.json endpoint affecting customers hosted in our European Data Center (EUDC) ONLY. All other APIs are functional.
The issue was first reported around 5:35 pm CEST. Iterable Engineering is currently investigating the issue and working on remediation steps. Next update at 9:25 PM CEST or earlier.