Core Practice Status: check for Core Practice outages and issues

Core Practice status is Operational

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Core Practice Application

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See all 11 Core Practice components

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Active Incidents

Logged out when Generating Invoices

Started 28 Apr 2026 23:12:06 (5 hours ago), still ongoing

Major Incident

Monitoring

Core Practice Application

We are aware of an issue with generating invoices and are currently investigating.

We apologise for the inconvenience and will provide an update in 15 mins.

Monitoring: The hotfix has been deployed.

We are now monitoring the system to confirm the issue is fully resolved. Users should now be able to generate invoices as normal. If you continue to experience issues, please contact support.

We will provide a further update shortly to confirm full resolution.

29 Apr 2026 03:11:02 (1 hour ago)

Identified: The hotfix has completed testing and is scheduled for deployment between 12:30pm and 1:00pm AEST. Users may experience brief intermittent slowness during the window.

We will provide a further update once deployment is complete and the fix has been verified.

We appreciate your patience while we work to resolve this.

29 Apr 2026 02:10:39 (2 hours ago)

Identified: Apologies for the delay in this update. The hotfix has been completed and is currently undergoing final testing before deployment.

We will provide a further update once deployment begins.

We appreciate your patience while we work to resolve this

29 Apr 2026 01:27:06 (3 hours ago)

Identified: The hotfix for the permission issue affecting invoice generation has been completed and is now being packaged for deployment.

We will provide a further update once deployment is underway, or within 30 minutes — whichever is sooner.

We appreciate your patience while we work to resolve this.

29 Apr 2026 00:25:43 (4 hours ago)

Identified: We are continuing to work on the hotfix for the permission issue affecting invoice generation.

Our development team has identified the root cause and the fix is currently being prepared and tested before deployment.

We will provide a further update in 30 minutes, or sooner if the hotfix is ready to deploy.

We appreciate your patience while we work to resolve this.

28 Apr 2026 23:50:21 (4 hours ago)

Identified: We have identified a permission issue that is affecting a number of users.

A hotfix is currently being prepared, and we will have a further update in the next 15mins.

28 Apr 2026 23:31:14 (5 hours ago)

Investigating: We are aware of an issue with generating invoices and are currently investigating.

We apologise for the inconvenience and will provide an update in 15 mins.

28 Apr 2026 23:12:06 (5 hours ago)

See all updates

Recently Resolved Incidents

No recent incidents

Core Practice Outage Survival Guide

A step-by-step guide to help you survive a Core Practice outage

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Core Practice Components

Core Practice

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Core Practice Application

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Logged out when Generating Invoices

Started 28 Apr 2026 23:12:06 (5 hours ago), still ongoing

Major Incident

Monitoring

Core Practice Application

We are aware of an issue with generating invoices and are currently investigating.

We apologise for the inconvenience and will provide an update in 15 mins.

Monitoring: The hotfix has been deployed.

We are now monitoring the system to confirm the issue is fully resolved. Users should now be able to generate invoices as normal. If you continue to experience issues, please contact support.

We will provide a further update shortly to confirm full resolution.

29 Apr 2026 03:11:02 (1 hour ago)

Identified: The hotfix has completed testing and is scheduled for deployment between 12:30pm and 1:00pm AEST. Users may experience brief intermittent slowness during the window.

We will provide a further update once deployment is complete and the fix has been verified.

We appreciate your patience while we work to resolve this.

29 Apr 2026 02:10:39 (2 hours ago)

Identified: Apologies for the delay in this update. The hotfix has been completed and is currently undergoing final testing before deployment.

We will provide a further update once deployment begins.

We appreciate your patience while we work to resolve this

29 Apr 2026 01:27:06 (3 hours ago)

Identified: The hotfix for the permission issue affecting invoice generation has been completed and is now being packaged for deployment.

We will provide a further update once deployment is underway, or within 30 minutes — whichever is sooner.

We appreciate your patience while we work to resolve this.

29 Apr 2026 00:25:43 (4 hours ago)

Identified: We are continuing to work on the hotfix for the permission issue affecting invoice generation.

Our development team has identified the root cause and the fix is currently being prepared and tested before deployment.

We will provide a further update in 30 minutes, or sooner if the hotfix is ready to deploy.

We appreciate your patience while we work to resolve this.

28 Apr 2026 23:50:21 (4 hours ago)

Identified: We have identified a permission issue that is affecting a number of users.

A hotfix is currently being prepared, and we will have a further update in the next 15mins.

28 Apr 2026 23:31:14 (5 hours ago)

Investigating: We are aware of an issue with generating invoices and are currently investigating.

We apologise for the inconvenience and will provide an update in 15 mins.

28 Apr 2026 23:12:06 (5 hours ago)

See all updates

Core Practice Online Bookings Portal

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Core Practice API

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Core Practice Email Components

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Core Practice SMS Components

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Core Practice SMS CARRIER NETWORK - APAC

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Core Practice DNS & Gateway Sydney - SYD

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Core Practice Support Calls

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Core Practice Product Website

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Core Practice Sandbox Application

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Commonly Used Together

Beyond The Whiteboard

Stay ahead of Core Practice outages

Core Practice Status

Real-time updates of Core Practice issues and outages

Core Practice status is Operational

Core Practice Application

You're checking on Core Practice - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Core Practice Outage Survival Guide

Core Practice Components

Core Practice

Core Practice Application

Core Practice Online Bookings Portal

Core Practice API

Core Practice Email Components

Core Practice SMS Components

Core Practice SMS CARRIER NETWORK - APAC

Core Practice DNS & Gateway Sydney - SYD

Core Practice Support Calls

Core Practice Product Website

Core Practice Sandbox Application

Core Practice Alternatives

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Commonly Used Together

Beyond The Whiteboard