Bird Status: check for Bird outages and issues

Bird status is Partially Degraded Service

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Bird Site - bird.com

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Bird CRM

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AI Hub - Europe

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AI Hub - US (West)

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AI Hub - Asia (India)

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Bird Connectivity Platform

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SMS - Connectivity - LATAM

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See all 74 Bird components

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Stay ahead of Bird outages

Active Incidents

10DLC SMS linking/activating - United States - All Operators

Started 11 Jun 2025 09:02:29 (13 days ago), still ongoing

Minor Incident

Investigating

SMS - Connectivity - NORAM

We are experiencing issues with linking and activating 10DLC numbers to campaigns. Our teams are working to resolve this issue.

AI Agents: Some agents losing context about current conversation

Started 28 May 2025 16:00:50 (27 days ago), still ongoing

Minor Incident

Monitoring

AI Hub - Europe

AI Hub - US (West)

AI Hub - Asia (India)

We are currently investigating reports that some AI Agents are experiencing unexpected behaviors, including instances where agents lose context about current conversation progress and/or enter loops with identical responses. We have identified an initial mitigation, and are working to identify the root cause and implement a permanent solution.

See all updates

SMS delivery interruption - Colombia- All Operators

Started 16 Apr 2025 16:54:49 (2 months ago), still ongoing

Incident without Impact

Identified

Site - bird.com

We are experiencing a service interruption that is affecting all SMS message delivery. Our teams are actively working with the operator to resolve this issue.

SMS delivery interruption - Colombia

Started 16 Apr 2025 16:54:09 (2 months ago), still ongoing

Minor Incident

Identified

SMS - Connectivity - LATAM

We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.

Recently Resolved Incidents

No recent incidents

Bird Outage Survival Guide

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Bird Components

Bird

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Bird Site - bird.com

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SMS delivery interruption - Colombia- All Operators

Started 16 Apr 2025 16:54:49 (2 months ago), still ongoing

Incident without Impact

Identified

Site - bird.com

We are experiencing a service interruption that is affecting all SMS message delivery. Our teams are actively working with the operator to resolve this issue.

Bird CRM

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Dashboard - app.bird.com

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AI Hub - Europe

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AI Agents: Some agents losing context about current conversation

Started 28 May 2025 16:00:50 (27 days ago), still ongoing

Minor Incident

Monitoring

AI Hub - Europe

AI Hub - US (West)

AI Hub - Asia (India)

See all updates

AI Hub - US (West)

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AI Agents: Some agents losing context about current conversation

Started 28 May 2025 16:00:50 (27 days ago), still ongoing

Minor Incident

Monitoring

AI Hub - Europe

AI Hub - US (West)

AI Hub - Asia (India)

See all updates

AI Hub - Asia (India)

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AI Agents: Some agents losing context about current conversation

Started 28 May 2025 16:00:50 (27 days ago), still ongoing

Minor Incident

Monitoring

AI Hub - Europe

AI Hub - US (West)

AI Hub - Asia (India)

See all updates

Analytics - Europe

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Analytics - US (West)

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Analytics - Asia (India)

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Campaigns - Europe

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Campaigns - US (West)

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Campaigns - Asia (India)

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Channels - Europe

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Channels - US (West)

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Channels - Asia (India)

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Content (Products, Templates) - Europe

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Content (Products, Templates) - US (West)

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Content (Products, Templates) - Asia (India)

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Connectors - Europe

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Connectors - US (West)

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Connectors - Asia (India)

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Contacts - Europe

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Contacts - US (West)

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Contacts - Asia (India)

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Chat Widget - Europe

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Chat Widget - US (West)

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Chat Widget - Asia (India)

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Flows - Europe

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Flows - US (West)

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Flows - Asia (India)

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Inbox - Europe

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Inbox - US (West)

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Inbox - Asia (India)

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Journey - Europe

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Journey - US (West)

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Journey - Asia (India)

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Organizations (Billing, IAM, Settings, Wallets) - Europe

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Organizations (Billing, IAM, Settings, Wallets) - US (West)

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Organizations (Billing, IAM, Settings, Wallets) - Asia (India)

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Payments - Card - Europe

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Payments - Card - US (West)

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Payments - Pay - Europe

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Payments - Pay - Asia (India)

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Bird Connectivity Platform

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Dashboard - dashboard.messagebird.com

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SMS - Connectivity - APAC

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SMS - Connectivity - EMEA

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SMS - Connectivity - LATAM

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SMS delivery interruption - Colombia

Started 16 Apr 2025 16:54:09 (2 months ago), still ongoing

Minor Incident

Identified

SMS - Connectivity - LATAM

We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.

SMS - Connectivity - NORAM

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now

10DLC SMS linking/activating - United States - All Operators

Started 11 Jun 2025 09:02:29 (13 days ago), still ongoing

Minor Incident

Investigating

SMS - Connectivity - NORAM

We are experiencing issues with linking and activating 10DLC numbers to campaigns. Our teams are working to resolve this issue.

Voice - Connectivity - Global

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SMS - API

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SMS - SMPP - EU - SMPP01

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SMS - SMPP - EU - SMPP02

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SMS - SMPP - EU - SMPP03

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SMS - SMPP - APAC

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SMS - API V1

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SMS - Mail to SMS Relay Service

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Voice - API

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Voice - SIP Trunking

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Inbox

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Flow Builder

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Omnichannel Chat Widget

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Numbers - API

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Conversations - API

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Messaging - API

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Email Channel

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WhatsApp Channel

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Bird 24sessions

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Instance

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Data API

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Keeper API

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Bird Status

Real-time updates of Bird issues and outages

Bird status is Partially Degraded Service

Bird Site - bird.com

Bird CRM

AI Hub - Europe

AI Hub - US (West)

AI Hub - Asia (India)

Bird Connectivity Platform

SMS - Connectivity - LATAM

Active Incidents

Recently Resolved Incidents

Bird Outage Survival Guide

Bird Components

Bird Site - bird.com

Bird CRM

Dashboard - app.bird.com

AI Hub - Europe

AI Hub - US (West)

AI Hub - Asia (India)

Analytics - Europe

Analytics - US (West)

Analytics - Asia (India)

Campaigns - Europe

Campaigns - US (West)

Campaigns - Asia (India)

Channels - Europe

Channels - US (West)

Channels - Asia (India)

Content (Products, Templates) - Europe

Content (Products, Templates) - US (West)

Content (Products, Templates) - Asia (India)

Connectors - Europe

Connectors - US (West)

Connectors - Asia (India)

Contacts - Europe

Contacts - US (West)

Contacts - Asia (India)

Chat Widget - Europe

Chat Widget - US (West)

Chat Widget - Asia (India)

Flows - Europe

Flows - US (West)

Flows - Asia (India)

Inbox - Europe

Inbox - US (West)

Inbox - Asia (India)

Journey - Europe

Journey - US (West)

Journey - Asia (India)

Organizations (Billing, IAM, Settings, Wallets) - Europe

Organizations (Billing, IAM, Settings, Wallets) - US (West)

Organizations (Billing, IAM, Settings, Wallets) - Asia (India)

Payments - Card - Europe

Payments - Card - US (West)

Payments - Card - Asia (India)

Payments - Pay - Europe

Payments - Pay - US (West)

Payments - Pay - Asia (India)

Bird Connectivity Platform

Dashboard - dashboard.messagebird.com

SMS - Connectivity - APAC

SMS - Connectivity - EMEA

SMS - Connectivity - LATAM

SMS - Connectivity - NORAM

Voice - Connectivity - Global

SMS - API

SMS - SMPP - EU - SMPP01

SMS - SMPP - EU - SMPP02

SMS - SMPP - EU - SMPP03

SMS - SMPP - APAC

SMS - API V1

SMS - Mail to SMS Relay Service

Voice - API

Voice - SIP Trunking

Inbox

Flow Builder

Omnichannel Chat Widget

Numbers - API

Conversations - API