Appfigures Status

Identified: We've located the root cause of the issue and traced it to a recent change from Apple.

We're now working on a workaround and will have usage data caught up as soon as possible. We'll share another update once syncs are back up to date.

Investigating: We're currently investigating delays with usage data syncing from App Store Connect.

Usage data is delayed starting June 15. We're looking into the cause and will share another update once we have more information and syncs are caught up.

Identified: We're still waiting on Google to release updated downloads after the 17th. As soon as additional days are available, we'll import them automatically.

Identified: Download data from Google Play is currently stuck at July 17, though revenue data is still arriving normally and is available through yesterday.

We're checking with Google to see what's causing the delay, but for now we're all waiting on Google to release more recent download data.

Monitoring: Google account syncs are back up and running as usual, and any accounts affected by today's issue should now be updating normally.

We're monitoring as syncs catch up for the day.

Investigating: We're looking into an issue that popped up earlier today and is preventing a number of Google accounts from syncing.

We're investigating the root cause now and will post another update as soon as we know more.

Identified: This change will take more time to address than initially expected. We’re working through a plan for a workaround and will implement it once it’s ready. We’ll continue to share updates as things move forward.

Identified: We’ve identified a recent change from Google that is impacting the collection of many Featured routes data starting April 1. We’re working on a workaround to restore the affected features as quickly as possible.

Identified: Google's subscription reports are currently delayed, with no new data being released after June 14.

We're monitoring the delay and have reached out to Google for more information. As soon as Google releases additional reporting days, we will automatically import the new data.

We'll post another update when we learn more or see reporting resume.

Monitoring: Google account syncs are back up and running as usual, and any accounts affected by today's issue should now be updating normally.

We're monitoring as syncs catch up for the day.

Investigating: We're looking into an issue that popped up earlier today and is preventing a number of Google accounts from syncing.

We're investigating the root cause now and will post another update as soon as we know more.