Appfigures Status

Resolved: Syncs have completed successfully and everything is back to normal.

Monitoring: Our update for Google’s changes is now live. We’ve kicked off syncs and are keeping a close eye on everything.

Identified: Overnight, Google made a change to their reports for paid products that's affecting syncs. We're already on it and will have a fix out shortly.

Once the fix is live, we'll reimport as needed to make sure all reports are up to date.

Resolved: Syncs have completed successfully and everything is back to normal.

Monitoring: Our update for Google’s changes is now live. We’ve kicked off syncs and are keeping a close eye on everything.

Identified: Overnight, Google made a change to their reports for paid products that's affecting syncs. We're already on it and will have a fix out shortly.

Once the fix is live, we'll reimport as needed to make sure all reports are up to date.

Monitoring: We’re pushing out another update to deal with Google’s recent changes to their monthly reports for November and December. We’ll re-import both months for all accounts and keep an eye on things from here.

Subscription delays are still being looked into as part of the same report changes. We’ll share more as soon as we know more.

Monitoring: We’ve re-imported November reports for everyone. After the re-import, we’re still seeing some lingering discrepancies and delays in subscription data due to Google’s report changes, and we’re continuing to investigate.

We’ll share another update on Google’s November and December numbers as soon as we have more to report.

Monitoring: The fix for inflated Google paid revenue is live. We’re currently cleaning up November reports and will share a final update when that’s complete.

Identified: We’ve located the root cause — additional changes in Google’s updated reports starting in December. We’re working on a fix to handle these changes and will reimport November and December reports as soon as it’s ready.

Identified: We’ve zeroed in on where the issue lives and are tracking it down. A fix is on the way.

Investigating: We’re still digging into the root cause of the revenue spike and hope to share more soon.

Investigating: Quick update: We’re still digging into the November Google revenue spike. We’ll share more once we know more.

Investigating: We’re currently looking into a jump in Google revenue for November after receiving reports that the numbers may be inflated. We’ll share more updates as we learn more.