Appfigures Status

Resolved: The fix for the Apple sales data overreporting issue has been deployed, and data is now reporting correctly.

Identified: Work is ongoing on a fix for the Apple sales data overreporting issue. We expect to roll out the update very soon and will share another update once it’s complete.

Identified: We’re aware of an issue resulting in Apple sales data being overreported for a small subset of members. A fix is already in progress, and we’ll deploy it as soon as it’s ready.

Resolved: The fix for the Apple sales data overreporting issue has been deployed, and data is now reporting correctly.

Identified: Work is ongoing on a fix for the Apple sales data overreporting issue. We expect to roll out the update very soon and will share another update once it’s complete.

Identified: We’re aware of an issue resulting in Apple sales data being overreported for a small subset of members. A fix is already in progress, and we’ll deploy it as soon as it’s ready.

Resolved: This incident has been resolved.

Monitoring: We believe all Google revenue inflation and duplication issues have now been fully cleaned up. If anything still looks off on your end, please let us know. We’ll continue monitoring closely to make sure everything stays on track.

Monitoring: We’re investigating reports of lingering inflated revenue tied to Google subscriptions. Our team is reviewing the latest data and Google’s reports to identify the cause, and we’ll share additional updates as we learn more.

Monitoring: Google numbers for November and December have been cleaned, duplicates removed, and reporting is running normally again. We'll continue to monitor syncs throughout the day. If you're still seeing anything that looks off, reach out to the support team for a closer look.

Monitoring: A fix for the Google subscription delays and duplication is rolling out now. Next, we’ll re-import November and December to correct any data issues from the last few days. We’ll be monitoring the re-import over the next few hours.

Monitoring: We’re pushing out another update to deal with Google’s recent changes to their monthly reports for November and December. We’ll re-import both months for all accounts and keep an eye on things from here.

Subscription delays are still being looked into as part of the same report changes. We’ll share more as soon as we know more.

Monitoring: We’ve re-imported November reports for everyone. After the re-import, we’re still seeing some lingering discrepancies and delays in subscription data due to Google’s report changes, and we’re continuing to investigate.

We’ll share another update on Google’s November and December numbers as soon as we have more to report.

Monitoring: The fix for inflated Google paid revenue is live. We’re currently cleaning up November reports and will share a final update when that’s complete.

Identified: We’ve located the root cause — additional changes in Google’s updated reports starting in December. We’re working on a fix to handle these changes and will reimport November and December reports as soon as it’s ready.

Identified: We’ve zeroed in on where the issue lives and are tracking it down. A fix is on the way.

Investigating: We’re still digging into the root cause of the revenue spike and hope to share more soon.

Investigating: Quick update: We’re still digging into the November Google revenue spike. We’ll share more once we know more.

Investigating: We’re currently looking into a jump in Google revenue for November after receiving reports that the numbers may be inflated. We’ll share more updates as we learn more.