Appfigures Status

Monitoring: Google hasn’t released subscription data (Active Subs, Activations, Cancellations) since Nov 26, which is a longer delay than usual. Revenue is still up-to-date since it comes from the sales report.

As soon as Google publishes the missing data, we’ll automatically pull it in for everyone.

Monitoring: A fix for the Google subscription delays and duplication is rolling out now. Next, we’ll re-import November and December to correct any data issues from the last few days. We’ll be monitoring the re-import over the next few hours.

Monitoring: We’re pushing out another update to deal with Google’s recent changes to their monthly reports for November and December. We’ll re-import both months for all accounts and keep an eye on things from here.

Subscription delays are still being looked into as part of the same report changes. We’ll share more as soon as we know more.

Monitoring: We’ve re-imported November reports for everyone. After the re-import, we’re still seeing some lingering discrepancies and delays in subscription data due to Google’s report changes, and we’re continuing to investigate.

We’ll share another update on Google’s November and December numbers as soon as we have more to report.

Monitoring: The fix for inflated Google paid revenue is live. We’re currently cleaning up November reports and will share a final update when that’s complete.

Identified: We’ve located the root cause — additional changes in Google’s updated reports starting in December. We’re working on a fix to handle these changes and will reimport November and December reports as soon as it’s ready.

Identified: We’ve zeroed in on where the issue lives and are tracking it down. A fix is on the way.

Investigating: We’re still digging into the root cause of the revenue spike and hope to share more soon.

Investigating: Quick update: We’re still digging into the November Google revenue spike. We’ll share more once we know more.

Investigating: We’re currently looking into a jump in Google revenue for November after receiving reports that the numbers may be inflated. We’ll share more updates as we learn more.