AppFollow Status

Monitoring: The issue with Keyword Data Collection delays has been successfully resolved. All keyword data is now being collected as expected.

Identified: We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

• Keyword Data Collection: Delays may occur.
• AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

Identified: Android data collection has been successfully restored. The issue with iOS data is still ongoing and has been traced to a 3rd-party service. We’re in contact with them and will provide updates as we learn more.

Investigating: Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.

Identified: Android data collection has been successfully restored. The issue with iOS data is still ongoing and has been traced to a 3rd-party service. We’re in contact with them and will provide updates as we learn more.

Investigating: Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.

Identified: We are currently experiencing issues with the Reply to Reviews functionality for Microsoft/Xbox Store apps due to recent changes on Microsoft’s end. Our team is actively working on a fix and will provide updates as soon as possible.

We appreciate your patience and apologize for any inconvenience.