AppFollow status is Partial Outage

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Data Source Connection
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AppFollow Amazon

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Reply to Reviews
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Ratings
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Active Incidents

Amazon New Data Access Unavailable
Started 20 Nov 2024 10:25:35 (2 months ago), still ongoing
Critical Incident
Identified
Reply to Reviews
Ratings

Amazon-related data access is currently restricted due to platform limitations that impact certain features. Our team is actively investigating potential solutions as part of our planned activities.

We will provide updates as soon as we have further information. Thank you for your understanding.

AppStore changes related issues
Started 5 Sep 2024 11:38:12 (4 months ago), still ongoing
Major Incident
Monitoring
Data Source Connection

We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

  • Keyword Data Collection: Delays may occur.
  • AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

Recently Resolved Incidents

No recent incidents

AppFollow Outage Survival Guide

A step-by-step guide to help you survive a AppFollow outage
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    AppFollow Components

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    AppFollow Watch

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    AppFollow API

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    AppFollow App Store

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    Data Source Connection
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    AppStore changes related issues
    Started 5 Sep 2024 11:38:12 (4 months ago), still ongoing
    Major Incident
    Monitoring
    Data Source Connection

    We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

    • Keyword Data Collection: Delays may occur.
    • AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

    Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

    Reply to Reviews
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    ASO
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    Downloads and Revenue
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    Rankings
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    Sending replies
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    AppFollow Google Play

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    Data Source Connection
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    Reply to Reviews
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    ASO
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    Downloads and Revenue
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    Ratings
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    Rankings
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    Sending replies
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    AppFollow Amazon

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    Reply to Reviews
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    Amazon New Data Access Unavailable
    Started 20 Nov 2024 10:25:35 (2 months ago), still ongoing
    Critical Incident
    Identified
    Reply to Reviews
    Ratings

    Amazon-related data access is currently restricted due to platform limitations that impact certain features. Our team is actively investigating potential solutions as part of our planned activities.

    We will provide updates as soon as we have further information. Thank you for your understanding.

    Ratings
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    Amazon New Data Access Unavailable
    Started 20 Nov 2024 10:25:35 (2 months ago), still ongoing
    Critical Incident
    Identified
    Reply to Reviews
    Ratings

    Amazon-related data access is currently restricted due to platform limitations that impact certain features. Our team is actively investigating potential solutions as part of our planned activities.

    We will provide updates as soon as we have further information. Thank you for your understanding.

    AppFollow Microsoft Store

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    Ratings
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    Reviews
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    Sending replies
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    AppFollow Integrations

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    Zendesk
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    Helpshift
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    Freshdesk
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    Discord
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    Slack
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    Salesforce
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    Telegram
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    Groove
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    Usedesk
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    Front
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    Apple Search Ads
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    Appsflyer
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    AppFollow Alternatives

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    Downloads
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    Google Play Delay for Free Apps
    Started 9 Jan 2025 17:59:58 (8 days ago), still ongoing
    Incident without Impact
    Monitoring
    Downloads

    Google Play data, for free apps, is delayed as the latest date available in Google's reports is January 1st. We've reached out to Google about the growing delay for this month.

    In the past, Google's usual report release schedule was, on average, about three days. The new normal from Google is about five days, minimum. This current delay, which is over a week, is unusual but not unheard of.

    Reports for paid apps/products continues to be released at the expected day/time where data is available through January 8th.

    As additional days of data become available we will automatically import for everyone.

    See all
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