AppFollow status is Minor Service Outage

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AppFollow App Store

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Data Source Connection
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ASO
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AppFollow Google Play

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ASO
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AppFollow Microsoft Store

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Sending replies
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Active Incidents

Issues with Data Collection and Display - Channel Analytics page
Started 31 Mar 2025 17:26:14 (15 hours ago), still ongoing
Major Incident
Investigating
ASO
ASO

Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.

Degraded Performance – Reply to Reviews (Microsoft/Xbox Store Apps)
Started 28 Mar 2025 14:26:04 (4 days ago), still ongoing
Minor Incident
Identified
Sending replies

We are currently experiencing issues with the Reply to Reviews functionality for Microsoft/Xbox Store apps due to recent changes on Microsoft’s end. Our team is actively working on a fix and will provide updates as soon as possible.

We appreciate your patience and apologize for any inconvenience.

AppStore changes related issues
Started 5 Sep 2024 11:38:12 (7 months ago), still ongoing
Major Incident
Monitoring
Data Source Connection

We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

  • Keyword Data Collection: Delays may occur.
  • AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

Recently Resolved Incidents

No recent incidents

AppFollow Outage Survival Guide

A step-by-step guide to help you survive a AppFollow outage
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    AppFollow Components

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    AppFollow Watch

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    AppFollow API

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    AppFollow App Store

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    Data Source Connection
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    AppStore changes related issues
    Started 5 Sep 2024 11:38:12 (7 months ago), still ongoing
    Major Incident
    Monitoring
    Data Source Connection

    We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

    • Keyword Data Collection: Delays may occur.
    • AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

    Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

    Reply to Reviews
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    ASO
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    now
    Issues with Data Collection and Display - Channel Analytics page
    Started 31 Mar 2025 17:26:14 (15 hours ago), still ongoing
    Major Incident
    Investigating
    ASO
    ASO

    Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.

    Downloads and Revenue
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    now
    Ratings
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    now
    Rankings
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    now
    Sending replies
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    Mon 31
    now

    AppFollow Google Play

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    now
    Data Source Connection
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    now
    Reply to Reviews
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    ASO
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    now
    Issues with Data Collection and Display - Channel Analytics page
    Started 31 Mar 2025 17:26:14 (15 hours ago), still ongoing
    Major Incident
    Investigating
    ASO
    ASO

    Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.

    Downloads and Revenue
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    now
    Ratings
    Tue 25
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    Thu 27
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    now
    Rankings
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    now
    Sending replies
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    now

    AppFollow Amazon

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    Reply to Reviews
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    Ratings
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    now

    AppFollow Microsoft Store

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    Ratings
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    Reviews
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    Sending replies
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    Degraded Performance – Reply to Reviews (Microsoft/Xbox Store Apps)
    Started 28 Mar 2025 14:26:04 (4 days ago), still ongoing
    Minor Incident
    Identified
    Sending replies

    We are currently experiencing issues with the Reply to Reviews functionality for Microsoft/Xbox Store apps due to recent changes on Microsoft’s end. Our team is actively working on a fix and will provide updates as soon as possible.

    We appreciate your patience and apologize for any inconvenience.

    AppFollow Integrations

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