AppFollow status is Operational

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Data Source Connection
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Sending replies
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Apple Services Instability
Started 2 Jun 2025 15:51:28 (1 month ago), still ongoing
Minor Incident
Monitoring
Data Source Connection

We're currently observing intermittent issues with Apple services. Access to various Apple APIs, including App Store Connect, may be unstable. These disruptions appear to originate on Apple's side. We're actively monitoring the situation and will share updates as we learn more.

Degraded Performance – Reply to Reviews (Microsoft/Xbox Store Apps)
Started 28 Mar 2025 14:26:04 (4 months ago), still ongoing
Minor Incident
Identified
Sending replies

We are currently experiencing issues with the Reply to Reviews functionality for Microsoft/Xbox Store apps due to recent changes on Microsoft’s end. Our team is actively working on a fix and will provide updates as soon as possible.

We appreciate your patience and apologize for any inconvenience.

AppStore changes related issues
Started 5 Sep 2024 11:38:12 (10 months ago), still ongoing
Major Incident
Monitoring
Data Source Connection

We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

  • Keyword Data Collection: Delays may occur.
  • AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

Recently Resolved Incidents

App Store Reply Publishing Issues
Started 24 Jun 2025 15:52:08 (22 days ago), resolved 16 Jul 2025 09:39:11 (8 hours ago)
Incident without Impact
Resolved
Data Source Connection

Users may encounter errors when publishing replies to the App Store due to a missing or expired agreement. To resolve this, please log in to App Store Connect with an admin account and accept all pending agreements.

AppFollow Outage Survival Guide

A step-by-step guide to help you survive a AppFollow outage
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    AppFollow Components

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    AppFollow Watch

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    AppFollow API

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    AppFollow App Store

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    Data Source Connection
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    AppStore changes related issues
    Started 5 Sep 2024 11:38:12 (10 months ago), still ongoing
    Major Incident
    Monitoring
    Data Source Connection

    We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

    • Keyword Data Collection: Delays may occur.
    • AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

    Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

    Apple Services Instability
    Started 2 Jun 2025 15:51:28 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Data Source Connection

    We're currently observing intermittent issues with Apple services. Access to various Apple APIs, including App Store Connect, may be unstable. These disruptions appear to originate on Apple's side. We're actively monitoring the situation and will share updates as we learn more.

    App Store Reply Publishing Issues
    Started 24 Jun 2025 15:52:08 (22 days ago), resolved 16 Jul 2025 09:39:11 (8 hours ago)
    Incident without Impact
    Resolved
    Data Source Connection

    Users may encounter errors when publishing replies to the App Store due to a missing or expired agreement. To resolve this, please log in to App Store Connect with an admin account and accept all pending agreements.

    Reply to Reviews
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    ASO
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    Downloads and Revenue
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    Ratings
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    Rankings
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    Sending replies
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    AppFollow Google Play

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    Data Source Connection
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    Reply to Reviews
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    ASO
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    Downloads and Revenue
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    Ratings
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    Rankings
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    Sending replies
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    AppFollow Amazon

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    Reply to Reviews
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    Ratings
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    AppFollow Microsoft Store

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    Ratings
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    Reviews
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    AppFollow Integrations

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    Zendesk
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    Sending replies
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    Degraded Performance – Reply to Reviews (Microsoft/Xbox Store Apps)
    Started 28 Mar 2025 14:26:04 (4 months ago), still ongoing
    Minor Incident
    Identified
    Sending replies

    We are currently experiencing issues with the Reply to Reviews functionality for Microsoft/Xbox Store apps due to recent changes on Microsoft’s end. Our team is actively working on a fix and will provide updates as soon as possible.

    We appreciate your patience and apologize for any inconvenience.

    Helpshift
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    Freshdesk
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    Discord
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    Slack
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    Salesforce
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    Telegram
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    Groove
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    Usedesk
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    Front
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    Apple Search Ads
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    Email
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    Appsflyer
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