AppFollow Status

Monitoring: We're currently observing intermittent issues with Apple services. Access to various Apple APIs, including App Store Connect, may be unstable. These disruptions appear to originate on Apple's side. We're actively monitoring the situation and will share updates as we learn more.

Identified: We are currently experiencing issues with the Reply to Reviews functionality for Microsoft/Xbox Store apps due to recent changes on Microsoft’s end. Our team is actively working on a fix and will provide updates as soon as possible.

We appreciate your patience and apologize for any inconvenience.

Monitoring: The issue with Keyword Data Collection delays has been successfully resolved. All keyword data is now being collected as expected.

Identified: We are currently encountering challenges with Apple data due to widespread changes in how Apple servers provide access to their functionalities. While we've made numerous adjustments over the past two weeks, new issues have surfaced in several areas of our product:

• Keyword Data Collection: Delays may occur.
• AppStore Login & Password Connection (2FA beta): Stability issues may arise after the 30-day auto-extension period ends.

Our team is working diligently to address these issues and is actively monitoring for potential impacts in other parts of our product as a result of Apple's changes. We will provide updates as we progress.

Resolved: This incident has been resolved.

Monitoring: Users may encounter errors when publishing replies to the App Store due to a missing or expired agreement. To resolve this, please log in to App Store Connect with an admin account and accept all pending agreements.