Versapay Status
Real-time updates of Versapay issues and outages
Versapay status is Operational
Product
Third-Party Payment Gateways & Processors
Active Incidents
We've determined that you may face a potential disruption to ERP Payments for Netsuite that may impact you. If your Netsuite sandbox environment inadvertently uses your production Collaborative AR API keys, it may populate your Collaborative AR production account with Netsuite sandbox data. We are working on enhancing our protections to prevent your Collaborative AR production environment from being populated with sandbox Netsuite data. We'll provide an update as soon as more information becomes available.
When copying your production Netsuite environment to a sandbox environment, please ensure that you remove the Collaborative AR API keys that may have been copied to your sandbox.
Recently Resolved Incidents
We've been notified by our payment processing partners, Fiserv, of an intermittent issue affecting ACH transactions. We are monitoring the situation closely and will provide updates as soon as we receive more information. If you are experiencing any issues, please retry processing your payment.
Versapay Outage Survival Guide
Versapay Components
Versapay ERP Payments for NetSuite
Product
We've determined that you may face a potential disruption to ERP Payments for Netsuite that may impact you. If your Netsuite sandbox environment inadvertently uses your production Collaborative AR API keys, it may populate your Collaborative AR production account with Netsuite sandbox data. We are working on enhancing our protections to prevent your Collaborative AR production environment from being populated with sandbox Netsuite data. We'll provide an update as soon as more information becomes available.
When copying your production Netsuite environment to a sandbox environment, please ensure that you remove the Collaborative AR API keys that may have been copied to your sandbox.
Customer Portal
eCommerce
NetSuite Hosted Payment Pages
Versapay ERP Payments for Microsoft Dynamics
Product
Customer Portal
eCommerce
Versapay ERP Payments for Sage Intacct
Product
Customer Portal
eCommerce
Versapay Collaborative AR (formerly ARC)
Platform
Mobile Customer Portal
Invoice Print & Mail
Single Sign-On
Payment Services
Support Portal
Versapay Cash Application (formerly DadePay)
Platform
Mobile AR
Mobile PayNow
Remote Capture
Single Sign-On
Support Portal
Versapay Connectors
ERP Connector for NetSuite
ERP Connector for Microsoft Dynamics 365
ERP Connector for Sage Intacct
ERP Connector for MRI
General ERP Connectors
Cash Application Connector
AP Portal Connector
Versapay Payments
Versapay Payment Gateway (TPro4)
TPro3 Payment Gateway
Third-Party Payment Gateways & Processors
We've been notified by our payment processing partners, Fiserv, of an intermittent issue affecting ACH transactions. We are monitoring the situation closely and will provide updates as soon as we receive more information. If you are experiencing any issues, please retry processing your payment.
PayPort
Versapay Alternatives
Customer Invoicing
Authorize.net is aware of an issue that is currently affecting creating an invoice in the Merchant Interface receiving an "Invalid Value" error.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with creating invoices in the Merchant Interface.
Reported Start Time: 30 October 2024
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Incident #: INC19382809
Access/Login - Merchant Interface/Portal
Authorize.net is aware of an issue that is currently affecting the the oAuth service used to authenticate their Application Interface (API) requests to Authorize.net.
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants using the oAuth service to authentication their API requests to Authorize.net.
Reported Start Time:19:48 GMT on 30 October 2024
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Incident #: tbd
Nets Easy Checkout
We investigating an issue with elevated rejections on Nets Easy using MitID.
Neteller Merchant Portal
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
PXP Webhost API
We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.
Further updates will follow.
SRO Paysafe
