Versapay Status

Resolved: This incident has been resolved.

Monitoring: We have validated that the fix has resolved the issue. We will continue to monitor the situation to ensure there are no lingering issues.

Identified: We’re experiencing a potential issue with C-AR. We are seeing a small percentage of errors with payments made in Collaborative AR since last night. The team has rolled out a fix, and will continue to monitor to ensure payments are no longer seeing issues. We'll provide an update as soon as more information becomes available.

Resolved: We have been stable for over a week now. We will continue to focus efforts on performance and efficiency for Cash Application in an ongoing basis. We appreciate your patience during the incident last week.

Monitoring: Overall performance has stabilized. We will continue to monitor for outliers and edge cases that may still be impacted. Further adjustments will be made as needed to ensure consistent reliability.

Monitoring: Yesterday's changes led to noticeable improvements in response times. Overall performance has stabilized. We will continue to monitor for outliers and edge cases that may still be impacted. Further adjustments will be made as needed to ensure consistent reliability.

Monitoring: Recent changes have led to noticeable improvements in response times. Overall performance has stabilized. We will continue to monitor for outliers and edge cases that may still be impacted. Further adjustments will be made as needed to ensure consistent reliability.

Monitoring: We’ve implemented several changes aimed at improving response times. While early results show some improvement, system performance is still not where it needs to be. Our team is continuing to investigate and optimize. We continue to monitor closely and making further adjustments as needed.

Monitoring: We have implemented some performance improvements that appear to have the impact we were hoping for. We will monitor overnight and into tomorrow to ensure everything is still working well.

Identified: We have resolved a number of performance issues, and performance is getting better. However, the team will continue to work around the clock to continue to improve things. We'll provide an update as soon as more information becomes available.

Identified: We are continuing to resolve the performance issues. We'll provide an update as soon as more information becomes available.

Identified: We are experiencing some performance issues with Cash Application. We've determined the inefficient database activity which is impacting Cash Application. We're working to improve performance. We'll provide an update as soon as more information becomes available.