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FI-HEL2: Managed NAT Gateways
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FI-HEL2: Managed Kubernetes
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UpCloud NL-AMS1 - Netherlands
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NL-AMS1: Network Connections
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NL-AMS1: Storage Backends
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NL-AMS1: Object Storage
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NL-AMS1: Managed Databases
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NL-AMS1: Managed NAT Gateways
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NL-AMS1: Managed Kubernetes
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NL-AMS1: Other
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NL-AMS1: VPN Gateway
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UpCloud PL-WAW1 - Poland
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PL-WAW1: Network Connections
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PL-WAW1: Virtualization Hosts
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PL-WAW1: Storage Backends
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PL-WAW1: Object Storage
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PL-WAW1: Managed Databases
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PL-WAW1: Managed Load Balancer
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PL-WAW1: Managed NAT Gateways
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PL-WAW1:Â Managed Kubernetes
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PL-WAW1: Other
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PL-WAW1: VPN Gateway
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UpCloud SG-SIN1 - Singapore
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SG-SIN1: Network Connections
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SG-SIN1: Virtualization Hosts
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SG-SIN1: Storage Backends
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SG-SIN1: Object Storage
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SG-SIN1: Managed Object Storage
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SG-SIN1: Managed Databases
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SG-SIN1: Managed Load Balancer
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SG-SIN1: Managed NAT Gateways
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SG-SIN1: Managed Kubernetes
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APAC-1: Managed Object Storage
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SG-SIN1: Other
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SG-SIN1: VPN Gateway
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UpCloud UK-LON1 - United Kingdom
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UK-LON1: Network Connections
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UK-LON1: Virtualization Hosts
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UK-LON1: Storage Backends
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UK-LON1: Object Storage
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UK-LON1: Managed Databases
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UK-LON1: Managed Load Balancer
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UK-LON1: Managed NAT Gateways
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UK-LON1: Managed Kubernetes
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UK-LON1: Other
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UK-LON1: VPN Gateway
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UpCloud US-CHI1 - USA
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US-CHI1: Network Connections
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US-CHI1: Virtualization Hosts
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US-CHI1: Storage Backends
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US-CHI1: Object Storage
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US-CHI1: Managed Databases
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US-CHI1: Managed Load Balancer
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US-CHI1: Managed NAT Gateways
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US-CHI1: Managed Kubernetes
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US-CHI1: Other
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US-1: Managed Object Storage
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US-CHI1: VPN Gateway
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UpCloud US-NYC1 - USA
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US-NYC1: Network Connections
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US-NYC1: Virtualization Hosts
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US-NYC1: Storage Backends
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US-NYC1: Object Storage
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US-NYC1: Managed Databases
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US-NYC1: Managed Load Balancer
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US-NYC1: Managed NAT Gateways
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US-NYC1:Â Managed Kubernetes
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US-NYC1: Other
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US-NYC1: VPN Gateway
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UpCloud US-SJO1 - USA
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US-SJO1: Network Connections
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US-SJO1: Virtualization Hosts
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US-SJO1: Storage Backends
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US-SJO1: Object Storage
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US-SJO1: Managed Databases
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US-SJO1: Managed Load Balancer
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US-SJO1: Managed NAT Gateways
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US-SJO1:Â Managed Kubernetes
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US-SJO1: Other
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US-SJO1: VPN Gateway
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UpCloud SE-STO1 - Sweden
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SE-STO1 - Sweden
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SE-STO1: Network Connections
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SE-STO1: Virtualization Hosts
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SE-STO1: Storage Backends
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SE-STO1: Managed Databases
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SE-STO1: Managed Load Balancer
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SE-STO1: Managed NAT Gateways
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SE-STO1: Managed Kubernetes
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SE-STO1: Other
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SE-STO1: VPN Gateway
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UpCloud Alternatives
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US-IAD (Washington)
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Connectivity Issue - US-IAD (Washington)
Started 1 Jan 2025 17:43:30 (16 days ago), still ongoing
Minor Incident
Monitoring
US-IAD (Washington)
Our team is investigating an issue affecting connectivity in our US-IAD (Washington) data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. Compute instances running on Premium instances are not impacted by this issue. We will share additional updates as we have more information.
US-LAX (Los Angeles)
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Service Issue - Block Storage US-ORD (Chicago) US-IAD (Washington, D.C.) and Los Angeles (LAX3)
Started 10 Jan 2025 01:19:46 (8 days ago), still ongoing
Incident without Impact
Monitoring
US-IAD (Washington) Block Storage
US-ORD (Chicago) Block Storage
US-LAX (Los Angeles)
Our team has identified an issue affecting our Block Storage service in our US-ORD (Chicago), US-IAD (Washington, D.C.) and Los Angeles (LAX3) data centers between the following times:
- Chicago (ORD2): 21:57 UTC to 22:18 UTC
- Washington, D.C. (IAD3): 22:07 UTC to 22:20 UTC
- Los Angeles (LAX3): 21:32 UTC to 21:45 UTC During this time, users may have experienced slow or failed storage operations for their Block Storage Clients. We have been able to correct the issues and the service has resumed normal operations. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.
See all
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QuadraNet Management Portal
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WHMCS access situation
Started 2 Jan 2025 06:22:04 (16 days ago), still ongoing
Incident without Impact
Identified
Management Portal
Dear Customers,
For those amongst our clients who are using the WHMCS part of our CRM. For the time being as a temporary solution, please use our legacy NEO portal for any helpdesk requirements and service communications via https://neo.quadranet.com, if you don't have the logins to NEO, you may simply email to support@quadranet.com.
We will keep you up to date once WHMCS issue has been rectified.
Apologies for the inconvenience caused,
QuadraNet Team
QuadraNet LAX Downtown
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Networking Related Issue
Started 6 Jan 2025 21:09:27 (11 days ago), still ongoing
Major Incident
Investigating
LAX Downtown
We are currently experiencing a networking issue. This is being worked on by our networking engineers, once resolved a RFO will be provided.
See all
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