Compass status is Operational

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Intermittent failure in Forge app invocation
Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
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We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
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    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
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    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Compass Authentication and User Management

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
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    Resolved
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    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
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    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Components
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
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    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Search
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
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    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Activity Timeline
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
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    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Metrics
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    CheckOps
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Compass Integrations

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Gitlab
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    CircleCI
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    JSM
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    JSW
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    NewRelic
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Opsgenie
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    PagerDuty
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Slack
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    SwaggerUI
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
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    Component Templates
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    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Statuspage
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Github
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
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    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Compass Purchasing & Licensing

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
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    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Compass Notifications

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Email
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Compass Signup

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Compass 3rd Party Services

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    GitHub API Requests
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    GitHub Webhooks
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
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    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    CircleCI CircleCI Webhooks
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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
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    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

    Compass Operations

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.

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    Intermittent failure in Forge app invocation
    Started 10 Jul 2025 08:32:54 (6 days ago), resolved 10 Jul 2025 08:55:10 (6 days ago)
    Major Incident
    Resolved
    GraphQL
    Bitbucket
    Webhooks
    Component Templates
    Scorecards
    More...

    We are investigating reports of intermittent errors for some Confluence, Jira Work Management, Jira Service Management, Jira, and Compass Cloud customers failing invocation, mostly scheduled triggers and smart links from 5:44 am UTC to 7:44 am UTC. We have put mitigations in place, and the errors have receded. We are monitoring the incident resolution. Customers will sometimes see errors in app functionality during this time and scheduled triggers might not work. We have replayed the scheduled triggers.