ShipHawk Status
Real-time updates of ShipHawk issues and outages
ShipHawk status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
No recent incidents
ShipHawk Outage Survival Guide
ShipHawk Components
ShipHawk Website
ShipHawk Application
WMS
TMS
ShipHawk APIs
Shipping APIs
WMS APIs
ShipHawk Instances
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ShipHawk Carrier/3PL Connectors
FedEx Web Services
UPS Web Services
USPS via Pitney Bowes
USPS via Endicia
DHL eCommerce
LTL / Other Carrier Web Services
ShipHawk System Connectors
Oracle NetSuite SuiteApp
Shopify App
Amazon Web Services
Acumatica App
Magento
ShipHawk Alternatives
Stamps.com
Effective Monday, January 6, 2025, USPS will resume full service to Canada and begin accepting mail and packages again. Starting Monday, January 6, 2025, you can create and print USPS labels destined for Canada using your ShipWorks account. Please note that due to the recent CUPW strike and accumulated backlog, shipments may experience delays.
GlobalPost: Effective Monday, January 6, 2025, GlobalPost has resumed full service to Canada, including P.O. Boxes and previously restricted postal codes, and is now accepting mail and packages again for these destinations.
UPS
Effective Monday, January 6, 2025, USPS will resume full service to Canada and begin accepting mail and packages again. Starting Monday, January 6, 2025, you can create and print USPS labels destined for Canada using your ShipWorks account. Please note that due to the recent CUPW strike and accumulated backlog, shipments may experience delays.
GlobalPost: Effective Monday, January 6, 2025, GlobalPost has resumed full service to Canada, including P.O. Boxes and previously restricted postal codes, and is now accepting mail and packages again for these destinations.
AfterShip Tracking Couriers Tracking System
We have been facing issues while getting the tracking updates for the carrier Royal Mail, affecting only a few tracking numbers.
Our team is in touch with the carrier to fix it on priority. We will keep you informed of any progress.
Royal mail is currently partially unavailable
Case Management
Dear Valued Customer,
We would like to inform you about a performance issue affecting our Case Management System. This issue is limited to the receipt of Outlook emails linked to existing cases. Currently, responses sent via email to existing cases are not being displayed in our Case Management Tool.
To ensure seamless case updates and communication, we kindly request that you update your cases exclusively through our Support Center until the issue is resolved.
In some cases, if we have not received feedback from you in the past few days, we may proactively reach out to confirm whether you have sent your feedback.
We apologize for the inconvenience caused and assure you that our team is working with the highest priority to analyze and resolve this issue.
Please note that cases can still be processed, but communication will need to take place exclusively via the Support Center during this time.
Thank you for your understanding and cooperation.
Best regards, Your Support Team
