Shift4 status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Shift4 Outage Survival Guide

A step-by-step guide to help you survive a Shift4 outage
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    Shift4 Components

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    Shift4Shop

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    Online Stores
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    API
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    Support Systems
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    Shift4 Merchant Funding

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    Shift4 Payments Platform

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    eCommerce
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    Tokenization
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    Encryption Services
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    Card Processing
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    Lighthouse Transaction Manager
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    Shift4 Cloud POS Services

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    SkyTab
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    Mozart
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    Marketplace Ordering
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    Lighthouse Business Manager
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    Hospitality Online Ordering
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    Restaurant Manager Online Ordering
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    Shift4 Third-Party Payments Provider or Vendor

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    TSYS
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    First Data Rapid Connect
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    Elavon
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    Vantiv
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    Global
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    Moneris
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    Chase Canada
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    Global Canada
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    First Data Canada
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    Heartland
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    VISA ACP
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    Chase
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    Cloud POS Marketplace Partners
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    Other
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    Shift4 Alternatives

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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

    See all
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    Nets Easy Checkout

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    Disturbance on MitID - INC0669278
    Started 24 Sep 2024 07:04:36 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Nets Easy Checkout

    We investigating an issue with elevated rejections on Nets Easy using MitID.

    See all
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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

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    PayU Latam Colombia Payment Processing

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    Credibanco Visa
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    Degradation with Payment CREDIBANCO COLOMBIA
    Started 20 Nov 2024 11:36:20 (21 hours ago), still ongoing
    Major Incident
    Investigating
    Credibanco Visa
    Credibanco Mastercard

    Dear Customer

    Since 06:00 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

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