Resideo Status

Resolved: Systems are operational.

Investigating: We are continuing to investigate intermittent issues with our TCC application and web portal and have made progress in identifying potential causes. Our team is actively working towards a resolution and will provide further updates as work continues. In the meantime, thermostats can still be used directly to control your heating and cooling system. We apologize for any inconvenience and appreciate your patience.

Investigating: We are continuing to investigate intermittent issues with our TCC application and web portal and have made progress in identifying potential causes. Our team is actively working towards a resolution and will provide further updates as work continues. In the meantime, thermostats can still be used directly to control your heating and cooling system. We apologize for any inconvenience and appreciate your patience.

Investigating: We are continuing to investigate intermittent issues with our TCC application and web portal and have made progress in identifying potential causes. Our team is actively working towards a resolution and will provide further updates as work continues. In the meantime, thermostats can still be used directly to control your heating and cooling system. We apologize for any inconvenience and appreciate your patience.

Investigating: We are continuing to investigate intermittent issues with our Total Connect Comfort (TCC) application and web portal. Our team is working to resolve this as soon as possible. The thermostats can still be used directly to control your heating and cooling system. We apologize for any inconvenience caused.

Investigating: We are continuing to investigate intermittent issues with our Total Connect Comfort (TCC) application and web portal. Our team is working to resolve this as soon as possible. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience caused.

Investigating: We are aware some of our customers are experiencing intermittent issues with our Total Connect Comfort (TCC) application and web portal. Our team is working to resolve as soon as possible. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience caused.

Resolved: All services are running normally

Identified: We are aware that some customers are currently experiencing issues with the Resideo Smart Home application. Your thermostat can still be operated directly to control your heating and cooling system. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

Identified: We are aware that some customers are currently experiencing issues with the Resideo Smart Home application. Your thermostat can still be operated directly to control your heating and cooling system. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.