Resideo Status
Real-time updates of Resideo issues and outages
Resideo status is Partially Degraded Service
Resideo First Alert App
Resideo Pro App
Resideo Smart Home
Resideo AlarmNet Services
Total Connect 2.0
Comfort Products
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Active Incidents
We are investigating an issue that may impact thermostat access and control within Total Connect 2.0.
As a workaround, affected thermostat can continue to be accessed and controlled through the Resideo Smart Home app.
Alarm delivery is not impacted.
Recently Resolved Incidents
We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering.
Affected customers may see a "Device Already Registered" error. Our teams are working to investigate this issue. Direct control of your T6 is not affected.
We apologize for any inconvenience.
Resideo Home, First Alert, and Pro Applications are undergoing scheduled maintenance.
This maintenance activity may cause brief interruptions to impacted services. Service will be restored following completion of the maintenance.
Direct control of your devices will remain operational. We apologize for any inconvenience.
Resideo Outage Survival Guide
Resideo Components
Resideo First Alert App
Resideo Home, First Alert, and Pro Applications are undergoing scheduled maintenance.
This maintenance activity may cause brief interruptions to impacted services. Service will be restored following completion of the maintenance.
Direct control of your devices will remain operational. We apologize for any inconvenience.
Resideo Pro App
Resideo Home, First Alert, and Pro Applications are undergoing scheduled maintenance.
This maintenance activity may cause brief interruptions to impacted services. Service will be restored following completion of the maintenance.
Direct control of your devices will remain operational. We apologize for any inconvenience.
Resideo My Total Connect Comfort Application
Resideo Total Connect Comfort International Application
Resideo Total Connect Comfort International Web Portal
Resideo Smart Home
Resideo Home, First Alert, and Pro Applications are undergoing scheduled maintenance.
This maintenance activity may cause brief interruptions to impacted services. Service will be restored following completion of the maintenance.
Direct control of your devices will remain operational. We apologize for any inconvenience.
Resideo AlarmNet Services
AlarmNet 360
Total Connect 2.0
We are investigating an issue that may impact thermostat access and control within Total Connect 2.0.
As a workaround, affected thermostat can continue to be accessed and controlled through the Resideo Smart Home app.
Alarm delivery is not impacted.
Signaling Services
Video Services
Video Services
Signaling Services
3rd Party Services
Resideo Products
3rd Party Services
Security Products and Peripherals
Resideo Products
Comfort Products
Security Products and Peripherals
Comfort Products
We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering.
Affected customers may see a "Device Already Registered" error. Our teams are working to investigate this issue. Direct control of your T6 is not affected.
We apologize for any inconvenience.