ecobee Status

ecobee Status

Real-time updates of ecobee issues and outages

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ecobee status is Operational

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ecobee Smart Security Online Services

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Active Incidents

No active incidents

Recently Resolved Incidents

Interruption to ecobee Smart Security Online Services
Started 19 Jan 2026 18:16:10 (2 days ago), resolved 19 Jan 2026 19:23:45 (2 days ago)
Major Incident
Resolved
Smart Security Online Services

We are aware of an issue where SmartCamera Online Services are not functioning as expected. Our team is actively investigating and working on a resolution. Customers with Professional Monitoring may notice that videos are not being exported to RapidSOS for events. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

See all updates

ecobee Outage Survival Guide

A step-by-step guide to help you survive a ecobee outage
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    ecobee Components

    ecobee Status

    ecobee

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    ecobee Thermostat Online Services

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    ecobee Switch+ Online Services

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    ecobee SmartCamera Online Services

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    ecobee Smart Security Online Services

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    Interruption to ecobee Smart Security Online Services
    Started 19 Jan 2026 18:16:10 (2 days ago), resolved 19 Jan 2026 19:23:45 (2 days ago)
    Major Incident
    Resolved
    Smart Security Online Services

    We are aware of an issue where SmartCamera Online Services are not functioning as expected. Our team is actively investigating and working on a resolution. Customers with Professional Monitoring may notice that videos are not being exported to RapidSOS for events. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

    See all updates

    ecobee Alexa Voice Services

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    ecobee Public API

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    ecobee Mobile Services

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    ecobee Subscriptions

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    ecobee SmartBuildings

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    ecobee.com

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    ecobee Integration Services

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