ecobee Status

ecobee Status

Real-time updates of ecobee issues and outages

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ecobee status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

Thermostat Runtime Reports Slowness
Started 23 Feb 2026 21:40:16 (6 days ago), resolved 23 Feb 2026 22:07:51 (6 days ago)
Minor Incident
Resolved
ecobee Public API

Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

See all updates

ecobee Outage Survival Guide

A step-by-step guide to help you survive a ecobee outage
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    ecobee Components

    ecobee Status

    ecobee

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    ecobee Thermostat Online Services

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    ecobee Switch+ Online Services

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    ecobee SmartCamera Online Services

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    ecobee Smart Security Online Services

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    ecobee Alexa Voice Services

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    Thermostat Runtime Reports Slowness
    Started 23 Feb 2026 21:40:16 (6 days ago), resolved 23 Feb 2026 22:07:51 (6 days ago)
    Minor Incident
    Resolved
    ecobee Public API

    Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.

    See all updates

    ecobee Mobile Services

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    ecobee Subscriptions

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    ecobee SmartBuildings

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    ecobee.com

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    ecobee Energy Services

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    ecobee Integration Services

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