Proof status is Operational

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Proof Notarize Consumer App (iOS)

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Proof Consumer (Web)

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Proof Notarize Consumer App (Android)

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Proof Real Estate

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Active Incidents

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Recently Resolved Incidents

Service Outage - Signers reporting that they are unable to verify their identity and enter a meeting
Started 15 Apr 2025 18:01:23 (7 days ago), resolved 15 Apr 2025 18:10:15 (7 days ago)
Incident without Impact
Resolved
Notarize Consumer App (iOS)
Proof Consumer (Web)
Notarize Consumer App (Android)
Proof Real Estate

As of approximately 1:44 PM ET, we became aware of a serious issue affecting the ability for signers to successfully complete the identity verification process and enter meetings. The third-party service used for identity verification was experiencing an outage.

The issue has been resolved and signers are again able to enter meetings. We will continue to monitor the service.

Proof Outage Survival Guide

A step-by-step guide to help you survive a Proof outage
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    Proof Components

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    Proof Notarize Consumer App (iOS)

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    Service Outage - Signers reporting that they are unable to verify their identity and enter a meeting
    Started 15 Apr 2025 18:01:23 (7 days ago), resolved 15 Apr 2025 18:10:15 (7 days ago)
    Incident without Impact
    Resolved
    Notarize Consumer App (iOS)
    Proof Consumer (Web)
    Notarize Consumer App (Android)
    Proof Real Estate

    As of approximately 1:44 PM ET, we became aware of a serious issue affecting the ability for signers to successfully complete the identity verification process and enter meetings. The third-party service used for identity verification was experiencing an outage.

    The issue has been resolved and signers are again able to enter meetings. We will continue to monitor the service.

    Proof Consumer (Web)

    Tue 15
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    now
    Service Outage - Signers reporting that they are unable to verify their identity and enter a meeting
    Started 15 Apr 2025 18:01:23 (7 days ago), resolved 15 Apr 2025 18:10:15 (7 days ago)
    Incident without Impact
    Resolved
    Notarize Consumer App (iOS)
    Proof Consumer (Web)
    Notarize Consumer App (Android)
    Proof Real Estate

    As of approximately 1:44 PM ET, we became aware of a serious issue affecting the ability for signers to successfully complete the identity verification process and enter meetings. The third-party service used for identity verification was experiencing an outage.

    The issue has been resolved and signers are again able to enter meetings. We will continue to monitor the service.

    Proof Notarize Consumer App (Android)

    Tue 15
    Wed 16
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    Fri 18
    Sat 19
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    Mon 21
    now
    Service Outage - Signers reporting that they are unable to verify their identity and enter a meeting
    Started 15 Apr 2025 18:01:23 (7 days ago), resolved 15 Apr 2025 18:10:15 (7 days ago)
    Incident without Impact
    Resolved
    Notarize Consumer App (iOS)
    Proof Consumer (Web)
    Notarize Consumer App (Android)
    Proof Real Estate

    As of approximately 1:44 PM ET, we became aware of a serious issue affecting the ability for signers to successfully complete the identity verification process and enter meetings. The third-party service used for identity verification was experiencing an outage.

    The issue has been resolved and signers are again able to enter meetings. We will continue to monitor the service.

    Proof/Notarize API

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    Proof Real Estate

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    now
    Service Outage - Signers reporting that they are unable to verify their identity and enter a meeting
    Started 15 Apr 2025 18:01:23 (7 days ago), resolved 15 Apr 2025 18:10:15 (7 days ago)
    Incident without Impact
    Resolved
    Notarize Consumer App (iOS)
    Proof Consumer (Web)
    Notarize Consumer App (Android)
    Proof Real Estate

    As of approximately 1:44 PM ET, we became aware of a serious issue affecting the ability for signers to successfully complete the identity verification process and enter meetings. The third-party service used for identity verification was experiencing an outage.

    The issue has been resolved and signers are again able to enter meetings. We will continue to monitor the service.

    Proof Notary Platform

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