Peach Payments Status

Resolved: The issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while the standard bank team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.

Monitoring: We can note that transactions are processing normally with Standard bank issued cards. We are currently monitoring and will continue to update this status page as we make progress.

Investigating: Standard bank is currently experiencing degraded performance resulting in merchants' customers not being able to pay using Standard bank issued cards. Our team is investigating the issue with Standard bank team and will advise further.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

Identified: The FNB teams have been working around the clock to identify the cause of the rejections and is affecting FNB Virtual cards. FNB have confirmed, this is occurring across all platforms and partners.

The FNB team is currently working on the fix and will be releasing communication to their affected card holders when the fix has been made live. As this is in testing at the moment, FNB are not able to provide timelines.

Investigating: FNB issued card holders are currently experiencing card payment issues resulting in merchants' customers being debited for failed transactions. Our team has already escalated the issue with FNB team and they are working to resolve it as soon as possible.

FNB has confirmed the issue is on their end and the rejection relates to CVV errors.

For transactions that have already been processed and FNB card holders have been debited, FNB team advised that the FNB customers must log the queries via the FNB banking app or on the FNB website, the request would be to reverse the funds.

We apologise for any inconvenience caused. If you have any questions or concerns, please contact [email protected] or your account manager.

Resolved: The issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.

Investigating: Peach connection with WIX is currently experiencing degraded performance resulting in merchants’ customers not being able to process transaction on WIX. Our team is investigating the issue and working the WIX team to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

Resolved: The issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while the standard bank team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.

Monitoring: We can note that transactions are processing normally with Standard bank issued cards. We are currently monitoring and will continue to update this status page as we make progress.

Investigating: Standard bank is currently experiencing degraded performance resulting in merchants' customers not being able to pay using Standard bank issued cards. Our team is investigating the issue with Standard bank team and will advise further.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

Resolved: The issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while the standard bank team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.

Monitoring: We can note that transactions are processing normally with Standard bank issued cards. We are currently monitoring and will continue to update this status page as we make progress.

Investigating: Standard bank is currently experiencing degraded performance resulting in merchants' customers not being able to pay using Standard bank issued cards. Our team is investigating the issue with Standard bank team and will advise further.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

Resolved: The issue has been resolved. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.

Monitoring: We can see that the endpoints are back to normal and transactions are being processed successfully. We are monitoring the results.

Investigating: We are currently experiencing an issue with EFT Processing. Our team has escalated it to our service provider and they are currently investigating.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.