Mono Status
Real-time updates of Mono issues and outages
Mono status is Partial Outage
Mono Direct Debit
Mandate creation
Account debit
Mandate Approval
BVN iGree
NIN Lookup
Mono Data Connections - Nigeria
Active Incidents
We are currently experiencing downtime with the mandate creation service from NIBSS. This means that you may encounter an error when attempting to create a mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
We are currently experiencing an issue with NIBSS that is impacting debit attempts for some accounts. As a result, you may receive “Do Not Honour” or “Unable to locate record” responses when processing debits. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Recently Resolved Incidents
We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
We’re currently experiencing downtime on the NIN endpoint from NIMC. We sincerely apologize for any inconvenience this may cause. Our team is actively working with NIMC to resolve the issue and will share an update as soon as the service is fully restored.
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
We are currently experiencing downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
Mono Outage Survival Guide
Mono Components
Mono Financial data
Account Linking
Data retrieval
Mono Telco Data
Authentication
Accounts
Mono Pay-with-bank
Account linking
Payment authorisation
Payment confirmation
Mono Direct Debit
Mandate creation
We are currently experiencing downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
We are currently experiencing downtime with the mandate creation service from NIBSS. This means that you may encounter an error when attempting to create a mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Account debit
We are currently experiencing an issue with NIBSS that is impacting debit attempts for some accounts. As a result, you may receive “Do Not Honour” or “Unable to locate record” responses when processing debits. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Balance enquiry
Mandate Approval
We are currently experiencing downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
We are currently experiencing downtime with the e-mandate approval service from NIBSS. As a result, mandates are not being approved after users send the N50 fee. We sincerely apologize for any inconvenience this may cause. We will provide an update as soon as the service is restored.
Mandate Authorization
Mono Lookup
CAC Lookup
BVN Lookup
BVN iGree
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
360View
NIN Lookup
We’re currently experiencing downtime on the NIN endpoint from NIMC. We sincerely apologize for any inconvenience this may cause. Our team is actively working with NIMC to resolve the issue and will share an update as soon as the service is fully restored.