Mono status is Partial Outage

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Account debit
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Mono Data Connections - Nigeria

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First Bank
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GTBank
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Access Bank
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FCMB
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Zenith Bank
Wed 30
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

FCMB Mobile (Authentication Outage)
Started 18 Apr 2025 16:53:52 (4 months ago), still ongoing
Minor Incident
Investigating
FCMB

We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.

GTB Corporate Banking (Data Retrieval)
Started 8 Apr 2025 08:41:15 (4 months ago), still ongoing
Minor Incident
Investigating
GTB Corporate

We are currently experiencing an issue with data retrieval for our GTB corporate connection, and we are actively investigating the cause of this disruption. Users can currently log in without any problems, but data retrieval is taking longer than expected, leading to timeouts and failed data status responses. Our financial data team is actively working on resolving this issue, and we will provide updates as soon as we have more information.

Recently Resolved Incidents

GTBank Authentication Outage
Started 4 Aug 2025 08:21:28 (2 days ago), resolved 4 Aug 2025 11:35:27 (2 days ago)
Major Incident
Resolved
GTBank

We are currently investigating an issue with the internet banking authentication method of the GTbank Nigeria connection, which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is diligently working on resolving this, and we will keep you informed with updates as they become available.

VULTe (Authentication Outage)
Started 4 Aug 2025 08:51:45 (2 days ago), resolved 4 Aug 2025 11:34:56 (2 days ago)
Major Incident
Resolved
VULTe Digital Bank

We are currently investigating an issue with the Vulte Digital Bank connection where users are experiencing login errors while attempting to link their accounts for financial data retrieval. Our engineering team is diligently working on resolving the issue, and we will keep you informed with updates as they become available. We apologize for any inconvenience this may have caused.

Authentication Outage
Started 4 Aug 2025 09:03:39 (2 days ago), resolved 4 Aug 2025 11:34:44 (2 days ago)
Major Incident
Resolved
First Bank
Access Bank
Zenith Bank
Fidelity Bank
Globus Bank

We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:

GTBank Access Bank Union Bank Zenith Bank First Bank Globus Bank Fidelity Bank

Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

NIBSS Direct Debit (Intermittent Downtime)
Started 29 Jul 2025 11:45:04 (8 days ago), resolved 1 Aug 2025 17:38:05 (5 days ago)
Minor Incident
Resolved
Account debit

We are currently experiencing intermittent downtime from NIBSS, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

Mono Outage Survival Guide

A step-by-step guide to help you survive a Mono outage
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    Mono Components

    Wed 30
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    now

    Mono Financial data

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    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Account Linking
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Data retrieval
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
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    Tue 5
    now

    Mono Telco Data

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Accounts
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    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Mono Pay-with-bank

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Account linking
    Wed 30
    Thu 31
    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    Payment authorisation
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Payment confirmation
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Mono Direct Debit

    Wed 30
    Thu 31
    Fri 1
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    Sun 3
    Mon 4
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    now
    Mandate creation
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
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    Tue 5
    now
    Account debit
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    NIBSS Direct Debit (Intermittent Downtime)
    Started 29 Jul 2025 11:45:04 (8 days ago), resolved 1 Aug 2025 17:38:05 (5 days ago)
    Minor Incident
    Resolved
    Account debit

    We are currently experiencing intermittent downtime from NIBSS, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

    Balance enquiry
    Wed 30
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    Fri 1
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    now
    Mandate Approval
    Wed 30
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    Fri 1
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    Sun 3
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    now
    Mandate Authorization
    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now

    Mono Lookup

    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    CAC Lookup
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    BVN Lookup
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    BVN iGree
    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    360View
    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    NIN Lookup
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Account number lookup
    Wed 30
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    Fri 1
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    now

    Mono Pages

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    Fri 1
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    now
    Statement Pages
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    now
    Payment Pages
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    now

    Mono Product Endpoints

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    now
    Account
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    now
    Investment
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    Fri 1
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    now
    Data Sync
    Wed 30
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    Fri 1
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    Sun 3
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    now
    Identity
    Wed 30
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    Fri 1
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    now
    Transactions
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    Sun 3
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    now
    Payment initiation endpoint
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    Fri 1
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    Sun 3
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    Tue 5
    now
    Verify transaction endpoint
    Wed 30
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    Fri 1
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    Sun 3
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    Tue 5
    now

    Mono Direct Debit connections

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    Fri 1
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    now
    Zenith Bank
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    Fri 1
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    now
    Sterling Bank
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    Fri 1
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    Sun 3
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    now
    Wema Bank
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    Fri 1
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    Tue 5
    now
    Access Bank
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    Fri 1
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    now
    GTBank
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    Fri 1
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    now
    UBA
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    Fri 1
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    Tue 5
    now
    Fidelity Bank
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    Stanbic IBTC
    Wed 30
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    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Mono Data Connections - Nigeria

    Wed 30
    Thu 31
    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    First Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Outage
    Started 4 Aug 2025 09:03:39 (2 days ago), resolved 4 Aug 2025 11:34:44 (2 days ago)
    Major Incident
    Resolved
    First Bank
    Access Bank
    Zenith Bank
    Fidelity Bank
    Globus Bank

    We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:

    GTBank Access Bank Union Bank Zenith Bank First Bank Globus Bank Fidelity Bank

    Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

    GTBank
    Wed 30
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    Fri 1
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    Sun 3
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    now
    GTBank Authentication Outage
    Started 4 Aug 2025 08:21:28 (2 days ago), resolved 4 Aug 2025 11:35:27 (2 days ago)
    Major Incident
    Resolved
    GTBank

    We are currently investigating an issue with the internet banking authentication method of the GTbank Nigeria connection, which is resulting in a login error for users trying to link their accounts for financial data access. Our engineering team is diligently working on resolving this, and we will keep you informed with updates as they become available.

    Access Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Outage
    Started 4 Aug 2025 09:03:39 (2 days ago), resolved 4 Aug 2025 11:34:44 (2 days ago)
    Major Incident
    Resolved
    First Bank
    Access Bank
    Zenith Bank
    Fidelity Bank
    Globus Bank

    We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:

    GTBank Access Bank Union Bank Zenith Bank First Bank Globus Bank Fidelity Bank

    Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

    Kuda Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Standard Chartered
    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
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    now
    Stanbic IBTC Bank
    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    FCMB
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    Thu 31
    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    FCMB Mobile (Authentication Outage)
    Started 18 Apr 2025 16:53:52 (4 months ago), still ongoing
    Minor Incident
    Investigating
    FCMB

    We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.

    Zenith Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Outage
    Started 4 Aug 2025 09:03:39 (2 days ago), resolved 4 Aug 2025 11:34:44 (2 days ago)
    Major Incident
    Resolved
    First Bank
    Access Bank
    Zenith Bank
    Fidelity Bank
    Globus Bank

    We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:

    GTBank Access Bank Union Bank Zenith Bank First Bank Globus Bank Fidelity Bank

    Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

    Fidelity Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Outage
    Started 4 Aug 2025 09:03:39 (2 days ago), resolved 4 Aug 2025 11:34:44 (2 days ago)
    Major Incident
    Resolved
    First Bank
    Access Bank
    Zenith Bank
    Fidelity Bank
    Globus Bank

    We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:

    GTBank Access Bank Union Bank Zenith Bank First Bank Globus Bank Fidelity Bank

    Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

    United Bank for Africa
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Wallets Africa
    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    Union Bank of Nigeria
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    Sterling Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    ALAT by WEMA
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Polaris Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    EcoBank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Jaiz Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Unity Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Piggyvest
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Cowrywise
    Wed 30
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    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    VULTe Digital Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    VULTe (Authentication Outage)
    Started 4 Aug 2025 08:51:45 (2 days ago), resolved 4 Aug 2025 11:34:56 (2 days ago)
    Major Incident
    Resolved
    VULTe Digital Bank

    We are currently investigating an issue with the Vulte Digital Bank connection where users are experiencing login errors while attempting to link their accounts for financial data retrieval. Our engineering team is diligently working on resolving the issue, and we will keep you informed with updates as they become available. We apologize for any inconvenience this may have caused.

    Heritage Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Providus Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Brass
    Wed 30
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    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Globus Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Outage
    Started 4 Aug 2025 09:03:39 (2 days ago), resolved 4 Aug 2025 11:34:44 (2 days ago)
    Major Incident
    Resolved
    First Bank
    Access Bank
    Zenith Bank
    Fidelity Bank
    Globus Bank

    We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:

    GTBank Access Bank Union Bank Zenith Bank First Bank Globus Bank Fidelity Bank

    Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

    Chaka
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Risevest
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Trove
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Paystack
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
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    now
    Flutterwave
    Wed 30
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    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Opay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Cowrywise
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    gomoney
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Keystone Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    AltBank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Moniepoint
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    GTB Corporate
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    GTB Corporate Banking (Data Retrieval)
    Started 8 Apr 2025 08:41:15 (4 months ago), still ongoing
    Minor Incident
    Investigating
    GTB Corporate

    We are currently experiencing an issue with data retrieval for our GTB corporate connection, and we are actively investigating the cause of this disruption. Users can currently log in without any problems, but data retrieval is taking longer than expected, leading to timeouts and failed data status responses. Our financial data team is actively working on resolving this issue, and we will provide updates as soon as we have more information.

    Mono Data Connections - Kenya

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    Fri 1
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    Sun 3
    Mon 4
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    now
    Absa Bank
    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    NCBA Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    KCB Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    M-Pesa
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Stanbic Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Equity Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Co-Operative Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Mono Data Connections - Ghana

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Momo
    Wed 30
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    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Standard Chartered
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Stanbic Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Fidelity Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Ecobank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    GTBank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Airtel Tigo
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Mono Dashboard

    Wed 30
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    Fri 1
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    Sun 3
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    Tue 5
    now

    Mono Portal

    Wed 30
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    Fri 1
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    Tue 5
    now

    Mono Website

    Wed 30
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    Fri 1
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    Tue 5
    now

    Mono Settlements and Payouts

    Wed 30
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    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Mono Pay-with-bank connections

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    GTBank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Kuda Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    FCMB Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    ALAT by Wema
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Paga
    Wed 30
    Thu 31
    Fri 1
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    Sun 3
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    now
    Pocket
    Wed 30
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now

    Mono DirectPay

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    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    DirectPay (Mobile & Internet banking)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Mono DirectPay Connections

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    Fri 1
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    Sun 3
    Mon 4
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    now
    GTB
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Opay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Access Bank
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Providus
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Mono Pay with Transfer

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now