Mews Status
Real-time updates of Mews issues and outages
Mews status is Operational
Mews Operations
Mews Marketplace
Active Incidents
No active incidents
Recently Resolved Incidents
The team identified an issue that caused incorrect tax rates to be applied to cancellation taxes included in cancellation fees for some customers in the Netherlands and Finland. The issue was triggered by tax rate changes effective January 1 and persisted until January 5 at 16:00:00 UTC.
We are correcting any impacted open reservations on our side. For reservations that are already closed, affected customers will be contacted directly with the impacted reservations and clear instructions on the steps they need to take to resolve the issue.
BestWestern is currently experiencing an unexpected database outage on their side. This issue is impacting reservation synchronization and inventory updates. We are monitoring the situation and will provide updates as more information becomes available.
We are currently investigating an issue with the Best Western connection, which is affecting reservation synchronization and inventory updates.
For a short period of time, Ledgers were not available in Mews. The underlying issue has been identified and resolved, and Mews is now operating as expected. We’re continuing to monitor the system, but no further impact is expected.
Mews Outage Survival Guide
Mews Components
Mews Operations
For a short period of time, Ledgers were not available in Mews. The underlying issue has been identified and resolved, and Mews is now operating as expected. We’re continuing to monitor the system, but no further impact is expected.
The team identified an issue that caused incorrect tax rates to be applied to cancellation taxes included in cancellation fees for some customers in the Netherlands and Finland. The issue was triggered by tax rate changes effective January 1 and persisted until January 5 at 16:00:00 UTC.
We are correcting any impacted open reservations on our side. For reservations that are already closed, affected customers will be contacted directly with the impacted reservations and clear instructions on the steps they need to take to resolve the issue.
Mews Guest Experience
Mews Business Intelligence
Mews Payments
Mews Open API
Mews Marketplace
We are currently investigating an issue with the Best Western connection, which is affecting reservation synchronization and inventory updates.
BestWestern is currently experiencing an unexpected database outage on their side. This issue is impacting reservation synchronization and inventory updates. We are monitoring the situation and will provide updates as more information becomes available.