Mailprotector status is Operational

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Mailprotector Radar

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Mailprotector CloudMail Hosted Email

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Radar tests failng to complete
Started 28 Oct 2025 21:09:28 (2 days ago), resolved 29 Oct 2025 21:53:41 (16 hours ago)
Major Incident
Resolved
Radar

An underlying issue at AWS is preventing an essential Radar task from completing. Radar will not complete the round-trip test and return results. We continue to monitor AWS's investigation into the failed service.

CloudMail client connections timing out
Started 27 Oct 2025 14:08:50 (3 days ago), resolved 27 Oct 2025 18:01:14 (3 days ago)
Major Incident
Resolved
CloudMail Hosted Email

We are investigating errors connecting to CloudMail via webmail and email clients.

Mailprotector Outage Survival Guide

A step-by-step guide to help you survive a Mailprotector outage
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    Mailprotector Components

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    Mailprotector Shield

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    Mailprotector Bracket Encrypted Email

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    Mailprotector Radar

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    Radar tests failng to complete
    Started 28 Oct 2025 21:09:28 (2 days ago), resolved 29 Oct 2025 21:53:41 (16 hours ago)
    Major Incident
    Resolved
    Radar

    An underlying issue at AWS is preventing an essential Radar task from completing. Radar will not complete the round-trip test and return results. We continue to monitor AWS's investigation into the failed service.

    Mailprotector CloudFilter and SafeSend Email Security

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    Mailprotector Management Console

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    Mailprotector XtraMail Continuity

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    Mailprotector SecureStore Archiving

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    Mailprotector CloudMail Hosted Email

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    CloudMail client connections timing out
    Started 27 Oct 2025 14:08:50 (3 days ago), resolved 27 Oct 2025 18:01:14 (3 days ago)
    Major Incident
    Resolved
    CloudMail Hosted Email

    We are investigating errors connecting to CloudMail via webmail and email clients.

    Mailprotector Service Announcements

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