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Active Incidents

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Recently Resolved Incidents

PDF files not displaying correctly for some users.
Started 1 Jun 2026 12:13:32 (5 days ago), resolved 4 Jun 2026 07:41:22 (2 days ago)
Incident without Impact
Resolved
itslearning

Some users are experiencing that PDF files are not displaying correctly when opened from within itslearning. This issue can be encountered when opening a PDF on a mobile device. It can also occur on PC and Mac. We are investigating the issue and working on a fix.

As a workaround the user can download the PDF file and open it locally on the device (instead of using the PDF viewer in itslearning). For users that are experiencing the issue on a mobile device, a workaround may be to open the PDF on a PC or Mac.

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    PDF files not displaying correctly for some users.
    Started 1 Jun 2026 12:13:32 (5 days ago), resolved 4 Jun 2026 07:41:22 (2 days ago)
    Incident without Impact
    Resolved
    itslearning

    Some users are experiencing that PDF files are not displaying correctly when opened from within itslearning. This issue can be encountered when opening a PDF on a mobile device. It can also occur on PC and Mac. We are investigating the issue and working on a fix.

    As a workaround the user can download the PDF file and open it locally on the device (instead of using the PDF viewer in itslearning). For users that are experiencing the issue on a mobile device, a workaround may be to open the PDF on a PC or Mac.

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