Intuitive Shipping status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

ShipStation rating impaired
Started 20 Nov 2024 20:02:16 (13 hours ago), resolved 20 Nov 2024 20:15:16 (12 hours ago)
Incident without Impact
Resolved
Rating

We are performing critical maintenance on our system that may affect ShipStation rates. If you are solely using ShipStation rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.

We expect for service to return to normal shortly.

Intuitive Shipping Outage Survival Guide

A step-by-step guide to help you survive a Intuitive Shipping outage
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    Intuitive Shipping Components

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    Intuitive Shipping

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    Webhooks & Syncing
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    Rating
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    ShipStation rating impaired
    Started 20 Nov 2024 20:02:16 (13 hours ago), resolved 20 Nov 2024 20:15:16 (12 hours ago)
    Incident without Impact
    Resolved
    Rating

    We are performing critical maintenance on our system that may affect ShipStation rates. If you are solely using ShipStation rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.

    We expect for service to return to normal shortly.

    SmartBoxing™
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    Intuitive Shipping Automate Shipping Profiles

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    Intuitive Shipping Legacy

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    Admin
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    Admin
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    Webhooks & Syncing
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    Webhooks & Syncing
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    Rating
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    SmartBoxing™
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    Intuitive Shipping Smart Boxing

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    Admin
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    Webhooks & Syncing
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    Rating
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    SmartBoxing™
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    Intuitive Shipping Alternatives

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    AfterShip Tracking Couriers Tracking System

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    [Royal Mail] is partially unavailable
    Started 8 Aug 2024 12:45:48 (3 months ago), still ongoing
    Major Incident
    Investigating
    Couriers Tracking System

    We have been facing issues while getting the tracking updates for the carrier Royal Mail, affecting only a few tracking numbers.

    Our team is in touch with the carrier to fix it on priority. We will keep you informed of any progress.

    See all
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    Canada Post
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    Notice: Canada Post Service Disruptions
    Started 15 Nov 2024 19:11:15 (6 days ago), still ongoing
    Incident without Impact
    Monitoring
    Canada Post

    The Canadian Union of Postal Workers (CUPW) has announced it began a national strike on Friday, November 15, at 12:01 a.m. ET. Mail and parcels will not be processed or delivered for the duration of the national strike, and some post offices will be closed. Items will be delivered as quickly as possible once operations resume.

    Please see Canada Post's negotiations page for updates.

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