Intuitive Shipping status is Partially Degraded Service

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Intuitive Shipping

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Rating
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Active Incidents

ShipStation: USPS Rating Timeouts
Started 23 Jul 2025 17:17:07 (20 days ago), still ongoing
Minor Incident
Monitoring
Rating

ShipStation is experiencing issues with their rating API that may result in USPS rates not being returned for some merchants. If you are solely using USPS rates through ShipStation, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.

We are working with their team to get this issue resolved.

Recently Resolved Incidents

No recent incidents

Intuitive Shipping Outage Survival Guide

A step-by-step guide to help you survive a Intuitive Shipping outage
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    Intuitive Shipping Components

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    Intuitive Shipping

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    ShipStation: USPS Rating Timeouts
    Started 23 Jul 2025 17:17:07 (20 days ago), still ongoing
    Minor Incident
    Monitoring
    Rating

    ShipStation is experiencing issues with their rating API that may result in USPS rates not being returned for some merchants. If you are solely using USPS rates through ShipStation, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.

    We are working with their team to get this issue resolved.

    SmartBoxing™
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    Intuitive Shipping Automate Shipping Profiles

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    Intuitive Shipping Legacy

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    SmartBoxing™
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    Intuitive Shipping Smart Boxing

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    Admin
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    Webhooks & Syncing
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    Rating
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    SmartBoxing™
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