Instructure status is Operational

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Mastery Connect
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Online Testing
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Some Canvas users are unable to log in using mobile applications
Started 6 Feb 2026 09:44:16 (32 minutes ago), resolved 6 Feb 2026 09:50:49 (25 minutes ago)
Minor Incident
Resolved
Canvas Mobile

The issue has been identified and a fix is being implemented. Desktop version of Canvas is fully operational, and currently authenticated customers can access our mobile apps without errors.

Learnosity outage impacting assessment delivery to students
Started 4 Feb 2026 18:49:25 (2 days ago), resolved 4 Feb 2026 20:13:49 (2 days ago)
Incident without Impact
Resolved
Mastery Connect
Online Testing

From Learnosity: "As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1).

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible."

Impacting MC student, MC masterygrade, and MC performance grader.

Instructure Outage Survival Guide

A step-by-step guide to help you survive a Instructure outage
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    Instructure Components

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    Instructure

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    Instructure Canvas

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    Canvas LMS
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    Canvas Credentials
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    Canvas Data 2
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    Canvas Mobile
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    Some Canvas users are unable to log in using mobile applications
    Started 6 Feb 2026 09:44:16 (32 minutes ago), resolved 6 Feb 2026 09:50:49 (25 minutes ago)
    Minor Incident
    Resolved
    Canvas Mobile

    The issue has been identified and a fix is being implemented. Desktop version of Canvas is fully operational, and currently authenticated customers can access our mobile apps without errors.

    Canvas Studio
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    Canvas Portfolio
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    Instructure SIS Platform

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    SIStemic
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    DataSync
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    Instructure Elevate

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    Elevate Standards Alignment
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    Instructure Impact

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    Instructure Learn Platform

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    Instructure Mastery

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    Mastery Connect
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    Learnosity outage impacting assessment delivery to students
    Started 4 Feb 2026 18:49:25 (2 days ago), resolved 4 Feb 2026 20:13:49 (2 days ago)
    Incident without Impact
    Resolved
    Mastery Connect
    Online Testing

    From Learnosity: "As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1).

    Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible."

    Impacting MC student, MC masterygrade, and MC performance grader.

    Item Bank
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    Online Testing
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    Learnosity outage impacting assessment delivery to students
    Started 4 Feb 2026 18:49:25 (2 days ago), resolved 4 Feb 2026 20:13:49 (2 days ago)
    Incident without Impact
    Resolved
    Mastery Connect
    Online Testing

    From Learnosity: "As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1).

    Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible."

    Impacting MC student, MC masterygrade, and MC performance grader.

    Instructure Support Tools

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    Support: Phones/Chat
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    Support: Webform/email
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    Instructure AWS Region

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    ca-central-1
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