Instructure Status: check for Instructure outages and issues

Instructure status is Partially Degraded Service

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Instructure Impact

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Instructure Mastery

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Mastery Connect

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us-east-1

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See all 40 Instructure components

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Active Incidents

Students unable to submit or resume certain assessments

Started 27 Aug 2026 18:39:21 (3 hours ago), still ongoing

Minor Incident

Investigating

Mastery Connect

Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.

Recently Resolved Incidents

Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas

Started 24 Aug 2026 15:58:57 (3 days ago), resolved 24 Aug 2026 18:10:16 (3 days ago)

Major Incident

Resolved

Canvas LMS

We are currently investigating this issue.

See all updates

Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard

Started 24 Aug 2026 15:03:41 (3 days ago), resolved 24 Aug 2026 17:30:46 (3 days ago)

Major Incident

Resolved

Impact

Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.

See all updates

Some Canvas users may experience degraded media playback

Started 24 Aug 2026 02:42:52 (4 days ago), resolved 24 Aug 2026 03:44:38 (4 days ago)

Minor Incident

Resolved

Canvas LMS

us-east-1

We are currently investigating this issue.

See all updates

Some users are experiencing Slowness with Outcomes

Started 21 Aug 2026 16:07:43 (6 days ago), resolved 21 Aug 2026 16:55:49 (6 days ago)

Minor Incident

Resolved

Canvas LMS

us-east-1

The issue has been identified and a fix is being implemented.

See all updates

Instructure Outage Survival Guide

A step-by-step guide to help you survive a Instructure outage

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Instructure Components

Instructure

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Instructure

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Instructure Canvas

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Canvas LMS

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Some users are experiencing Slowness with Outcomes

Started 21 Aug 2026 16:07:43 (6 days ago), resolved 21 Aug 2026 16:55:49 (6 days ago)

Minor Incident

Resolved

Canvas LMS

us-east-1

The issue has been identified and a fix is being implemented.

See all updates

Some Canvas users may experience degraded media playback

Started 24 Aug 2026 02:42:52 (4 days ago), resolved 24 Aug 2026 03:44:38 (4 days ago)

Minor Incident

Resolved

Canvas LMS

us-east-1

We are currently investigating this issue.

See all updates

Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas

Started 24 Aug 2026 15:58:57 (3 days ago), resolved 24 Aug 2026 18:10:16 (3 days ago)

Major Incident

Resolved

Canvas LMS

We are currently investigating this issue.

See all updates

Canvas Catalog

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Canvas Commons

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Canvas Credentials

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Canvas Data 2

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Canvas Mobile

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Canvas Studio

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Canvas Portfolio

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Student ePortfolios

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Student Pathways

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Canvas Career

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Elevate K-12 Analytics

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Instructure SIS Platform

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SIStemic

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DataSync

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Instructure Elevate

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Elevate Data Hub

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Elevate Data Quality

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Elevate Data Sync

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Elevate Standards Alignment

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Instructure Impact

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Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard

Started 24 Aug 2026 15:03:41 (3 days ago), resolved 24 Aug 2026 17:30:46 (3 days ago)

Major Incident

Resolved

Impact

See all updates

Instructure Learn Platform

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Instructure Mastery

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Mastery Connect

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Students unable to submit or resume certain assessments

Started 27 Aug 2026 18:39:21 (3 hours ago), still ongoing

Minor Incident

Investigating

Mastery Connect

Item Bank

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Online Testing

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Instructure Support Tools

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Support: Phones/Chat

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Support: Webform/email

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Instructure AWS Region

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ca-central-1

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eu-central-1

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us-east-1

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Some users are experiencing Slowness with Outcomes

Started 21 Aug 2026 16:07:43 (6 days ago), resolved 21 Aug 2026 16:55:49 (6 days ago)

Minor Incident

Resolved

Canvas LMS

us-east-1

The issue has been identified and a fix is being implemented.

See all updates

Some Canvas users may experience degraded media playback

Started 24 Aug 2026 02:42:52 (4 days ago), resolved 24 Aug 2026 03:44:38 (4 days ago)

Minor Incident

Resolved

Canvas LMS

us-east-1

We are currently investigating this issue.

See all updates

us-west-2

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ap-southeast-1

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ap-southeast-2

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Instructure Status

Real-time updates of Instructure issues and outages

Instructure status is Partially Degraded Service

Canvas LMS

Instructure Impact

Instructure Mastery

Mastery Connect

us-east-1

You're checking on Instructure - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Instructure Outage Survival Guide

Instructure Components

Instructure

Instructure Canvas

Canvas LMS

Canvas Catalog

Canvas Commons

Canvas Credentials

Canvas Data 2

Canvas Mobile

Canvas Studio

Canvas Portfolio

Student ePortfolios

Student Pathways

Canvas Career

Elevate K-12 Analytics

Instructure SIS Platform

SIStemic

DataSync

Instructure Elevate

Elevate Data Hub

Elevate Data Quality

Elevate Data Sync

Elevate Standards Alignment

Instructure Impact

Instructure Learn Platform

Instructure Mastery

Mastery Connect

Item Bank

Online Testing

Instructure Support Tools

Support: Phones/Chat

Support: Webform/email

Instructure AWS Region

ca-central-1

eu-central-1

eu-west-1

us-east-1

us-west-2

ap-southeast-1

ap-southeast-2

Instructure Alternatives

Commonly Used Together