Instructure status is Operational

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Canvas LMS
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Canvas Mobile
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Canvas Data 2
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ca-central-1
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eu-central-1
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eu-west-1
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us-east-1
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Users are seeing a watermark when viewing slideshow presentation files in the Canvas DocViewer.
Started 2 Jun 2025 20:08:23 (14 hours ago), resolved 3 Jun 2025 01:09:42 (9 hours ago)
Minor Incident
Resolved
Canvas LMS

We are currently investigating this issue.

Some users may experience slowness when attempting to run SIS imports and content migrations
Started 30 May 2025 18:19:23 (4 days ago), resolved 30 May 2025 18:44:57 (4 days ago)
Minor Incident
Resolved
Canvas LMS
us-east-1

We are currently investigating this issue.

Data is not updating for some users in CD2
Started 26 May 2025 10:50:32 (8 days ago), resolved 29 May 2025 13:18:11 (5 days ago)
Minor Incident
Resolved
us-east-1
Canvas Data 2

We are currently investigating this issue.

Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...

We are currently investigating this issue.

Instructure Outage Survival Guide

A step-by-step guide to help you survive a Instructure outage
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    Instructure Components

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    Instructure

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    Instructure Canvas

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    Canvas LMS
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    Sun 1
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    now
    Some users may experience slowness when attempting to run SIS imports and content migrations
    Started 30 May 2025 18:19:23 (4 days ago), resolved 30 May 2025 18:44:57 (4 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    us-east-1

    We are currently investigating this issue.

    Users are seeing a watermark when viewing slideshow presentation files in the Canvas DocViewer.
    Started 2 Jun 2025 20:08:23 (14 hours ago), resolved 3 Jun 2025 01:09:42 (9 hours ago)
    Minor Incident
    Resolved
    Canvas LMS

    We are currently investigating this issue.

    Canvas Catalog
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    Canvas Commons
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    Student ePortfolios
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    Canvas Studio
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    Canvas Credentials
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    Canvas Mobile
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    Newly uploaded media assignments are not playing on the Android and iOS applications
    Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
    Minor Incident
    Resolved
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    us-west-2
    More...

    We are currently investigating this issue.

    Student Pathways
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    Canvas Data 2
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    Data is not updating for some users in CD2
    Started 26 May 2025 10:50:32 (8 days ago), resolved 29 May 2025 13:18:11 (5 days ago)
    Minor Incident
    Resolved
    us-east-1
    Canvas Data 2

    We are currently investigating this issue.

    Instructure SIS Platform

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    Elevate K-12 Analytics
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    Instructure Elevate

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    Elevate Data Quality
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    Elevate Data Sync
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    Elevate Data Hub
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    Instructure Impact

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    Instructure Learn Platform

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    Instructure Support Tools

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    Support: Phones/Chat
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    Instructure AWS Region

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    ca-central-1
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    Newly uploaded media assignments are not playing on the Android and iOS applications
    Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
    Minor Incident
    Resolved
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    us-west-2
    More...

    We are currently investigating this issue.

    eu-central-1
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Newly uploaded media assignments are not playing on the Android and iOS applications
    Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
    Minor Incident
    Resolved
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    us-west-2
    More...

    We are currently investigating this issue.

    eu-west-1
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Newly uploaded media assignments are not playing on the Android and iOS applications
    Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
    Minor Incident
    Resolved
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    us-west-2
    More...

    We are currently investigating this issue.

    us-east-1
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Data is not updating for some users in CD2
    Started 26 May 2025 10:50:32 (8 days ago), resolved 29 May 2025 13:18:11 (5 days ago)
    Minor Incident
    Resolved
    us-east-1
    Canvas Data 2

    We are currently investigating this issue.

    Newly uploaded media assignments are not playing on the Android and iOS applications
    Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
    Minor Incident
    Resolved
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    us-west-2
    More...

    We are currently investigating this issue.

    Some users may experience slowness when attempting to run SIS imports and content migrations
    Started 30 May 2025 18:19:23 (4 days ago), resolved 30 May 2025 18:44:57 (4 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    us-east-1

    We are currently investigating this issue.

    us-west-2
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Newly uploaded media assignments are not playing on the Android and iOS applications
    Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
    Minor Incident
    Resolved
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    us-west-2
    More...

    We are currently investigating this issue.

    ap-southeast-1
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Newly uploaded media assignments are not playing on the Android and iOS applications
    Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
    Minor Incident
    Resolved
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    us-west-2
    More...

    We are currently investigating this issue.

    ap-southeast-2
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Newly uploaded media assignments are not playing on the Android and iOS applications
    Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
    Minor Incident
    Resolved
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    us-west-2
    More...

    We are currently investigating this issue.