Instructure status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

Some ChromeOS users were unable to log into Canvas
Started 26 Oct 2026 19:28:46 (23 hours ago), resolved 26 Oct 2026 19:45:49 (22 hours ago)
Minor Incident
Resolved
Canvas LMS

A fix has been implemented and we are monitoring the results.

Some users may be experiencing slow load times or errors when accessing New Quizzes
Started 26 Oct 2026 09:38:48 (1 day ago), resolved 26 Oct 2026 12:09:39 (1 day ago)
Minor Incident
Resolved
Canvas LMS
eu-west-1

We are currently investigating this issue.

New Quizzes Regrading Giving Errors on Ordering Questions
Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
Minor Incident
Resolved
Canvas LMS
ca-central-1
eu-central-1
eu-west-1
us-east-1
More...

We are currently investigating this issue.

Some users are experiencing slow load times when accessing Canvas
Started 22 Oct 2026 13:01:29 (5 days ago), resolved 22 Oct 2026 13:23:49 (5 days ago)
Minor Incident
Resolved
Canvas LMS
eu-west-1

The issue has been identified and a fix is being implemented.

Some users may be experiencing slow load times or errors when previewing files in Canvas
Started 22 Oct 2026 09:43:51 (5 days ago), resolved 22 Oct 2026 10:19:32 (5 days ago)
Minor Incident
Resolved
Canvas LMS
eu-west-1

We are currently investigating this issue.

500 errors when accessing Canvas Data 2
Started 21 Oct 2026 21:06:54 (6 days ago), resolved 21 Oct 2026 22:54:02 (6 days ago)
Major Incident
Resolved
eu-west-1
Canvas Data 2

Users accessing Canvas Data 2 may receive 500 errors due to a vendor outage. We are working with the vendor to restore access to these services.

Edit discussion page error when Checkpoints disabled
Started 20 Oct 2026 21:44:27 (7 days ago), resolved 21 Oct 2026 00:08:32 (7 days ago)
Minor Incident
Resolved
Canvas LMS
Instructure
us-east-1
ap-southeast-1
ap-southeast-2

We are currently investigating this issue.

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    Instructure Components

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    Instructure

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    Edit discussion page error when Checkpoints disabled
    Started 20 Oct 2026 21:44:27 (7 days ago), resolved 21 Oct 2026 00:08:32 (7 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    Instructure
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    We are currently investigating this issue.

    Instructure Canvas

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    Canvas LMS
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    Edit discussion page error when Checkpoints disabled
    Started 20 Oct 2026 21:44:27 (7 days ago), resolved 21 Oct 2026 00:08:32 (7 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    Instructure
    us-east-1
    ap-southeast-1
    ap-southeast-2

    We are currently investigating this issue.

    Some users may be experiencing slow load times or errors when previewing files in Canvas
    Started 22 Oct 2026 09:43:51 (5 days ago), resolved 22 Oct 2026 10:19:32 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    eu-west-1

    We are currently investigating this issue.

    Some users are experiencing slow load times when accessing Canvas
    Started 22 Oct 2026 13:01:29 (5 days ago), resolved 22 Oct 2026 13:23:49 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    eu-west-1

    The issue has been identified and a fix is being implemented.

    New Quizzes Regrading Giving Errors on Ordering Questions
    Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    More...

    We are currently investigating this issue.

    Some users may be experiencing slow load times or errors when accessing New Quizzes
    Started 26 Oct 2026 09:38:48 (1 day ago), resolved 26 Oct 2026 12:09:39 (1 day ago)
    Minor Incident
    Resolved
    Canvas LMS
    eu-west-1

    We are currently investigating this issue.

    Some ChromeOS users were unable to log into Canvas
    Started 26 Oct 2026 19:28:46 (23 hours ago), resolved 26 Oct 2026 19:45:49 (22 hours ago)
    Minor Incident
    Resolved
    Canvas LMS

    A fix has been implemented and we are monitoring the results.

    Canvas Catalog
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    Canvas Data 2
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    500 errors when accessing Canvas Data 2
    Started 21 Oct 2026 21:06:54 (6 days ago), resolved 21 Oct 2026 22:54:02 (6 days ago)
    Major Incident
    Resolved
    eu-west-1
    Canvas Data 2

    Users accessing Canvas Data 2 may receive 500 errors due to a vendor outage. We are working with the vendor to restore access to these services.

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    New Quizzes Regrading Giving Errors on Ordering Questions
    Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    More...

    We are currently investigating this issue.

    eu-central-1
    Tue 20
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    New Quizzes Regrading Giving Errors on Ordering Questions
    Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    More...

    We are currently investigating this issue.

    eu-west-1
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    500 errors when accessing Canvas Data 2
    Started 21 Oct 2026 21:06:54 (6 days ago), resolved 21 Oct 2026 22:54:02 (6 days ago)
    Major Incident
    Resolved
    eu-west-1
    Canvas Data 2

    Users accessing Canvas Data 2 may receive 500 errors due to a vendor outage. We are working with the vendor to restore access to these services.

    Some users may be experiencing slow load times or errors when previewing files in Canvas
    Started 22 Oct 2026 09:43:51 (5 days ago), resolved 22 Oct 2026 10:19:32 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    eu-west-1

    We are currently investigating this issue.

    Some users are experiencing slow load times when accessing Canvas
    Started 22 Oct 2026 13:01:29 (5 days ago), resolved 22 Oct 2026 13:23:49 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    eu-west-1

    The issue has been identified and a fix is being implemented.

    New Quizzes Regrading Giving Errors on Ordering Questions
    Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    More...

    We are currently investigating this issue.

    Some users may be experiencing slow load times or errors when accessing New Quizzes
    Started 26 Oct 2026 09:38:48 (1 day ago), resolved 26 Oct 2026 12:09:39 (1 day ago)
    Minor Incident
    Resolved
    Canvas LMS
    eu-west-1

    We are currently investigating this issue.

    us-east-1
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Edit discussion page error when Checkpoints disabled
    Started 20 Oct 2026 21:44:27 (7 days ago), resolved 21 Oct 2026 00:08:32 (7 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    Instructure
    us-east-1
    ap-southeast-1
    ap-southeast-2

    We are currently investigating this issue.

    New Quizzes Regrading Giving Errors on Ordering Questions
    Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    More...

    We are currently investigating this issue.

    us-west-2
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    New Quizzes Regrading Giving Errors on Ordering Questions
    Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    More...

    We are currently investigating this issue.

    ap-southeast-1
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Edit discussion page error when Checkpoints disabled
    Started 20 Oct 2026 21:44:27 (7 days ago), resolved 21 Oct 2026 00:08:32 (7 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    Instructure
    us-east-1
    ap-southeast-1
    ap-southeast-2

    We are currently investigating this issue.

    New Quizzes Regrading Giving Errors on Ordering Questions
    Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    More...

    We are currently investigating this issue.

    ap-southeast-2
    Tue 20
    Wed 21
    Thu 22
    Fri 23
    Sat 24
    Sun 25
    Mon 26
    now
    Edit discussion page error when Checkpoints disabled
    Started 20 Oct 2026 21:44:27 (7 days ago), resolved 21 Oct 2026 00:08:32 (7 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    Instructure
    us-east-1
    ap-southeast-1
    ap-southeast-2

    We are currently investigating this issue.

    New Quizzes Regrading Giving Errors on Ordering Questions
    Started 22 Oct 2026 18:19:14 (5 days ago), resolved 22 Oct 2026 19:50:44 (5 days ago)
    Minor Incident
    Resolved
    Canvas LMS
    ca-central-1
    eu-central-1
    eu-west-1
    us-east-1
    More...

    We are currently investigating this issue.

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