Instructure status is Operational

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Active Incidents

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Recently Resolved Incidents

Some users are experiencing Gradebook load errors
Started 14 Jan 2025 19:33:44 (3 days ago), resolved 15 Jan 2025 00:56:51 (3 days ago)
Minor Incident
Resolved
us-east-1
ap-southeast-2

The issue has been identified and a fix is being implemented.

Instructure Outage Survival Guide

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    Some users are experiencing Gradebook load errors
    Started 14 Jan 2025 19:33:44 (3 days ago), resolved 15 Jan 2025 00:56:51 (3 days ago)
    Minor Incident
    Resolved
    us-east-1
    ap-southeast-2

    The issue has been identified and a fix is being implemented.

    us-west-2
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    ap-southeast-1
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    ap-southeast-2
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    Some users are experiencing Gradebook load errors
    Started 14 Jan 2025 19:33:44 (3 days ago), resolved 15 Jan 2025 00:56:51 (3 days ago)
    Minor Incident
    Resolved
    us-east-1
    ap-southeast-2

    The issue has been identified and a fix is being implemented.

    Instructure Alternatives

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    Learn - SaaS (US)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Learn - SaaS (Africa)
    Learn - SaaS (Asia Pacific)
    Learn - SaaS (Europe)
    Learn - SaaS (US)
    Learn – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    Learn – SaaS Gov Cloud (US)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (3 months ago), still ongoing
    Incident without Impact
    Identified
    Learn - SaaS (Africa)
    Learn - SaaS (Asia Pacific)
    Learn - SaaS (Europe)
    Learn - SaaS (US)
    Learn – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    See all
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    aXcelerate Production

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    System slowness detected - Snapper
    Started 2 Dec 2024 02:19:09 (2 months ago), still ongoing
    Incident without Impact
    Investigating
    aXcelerate Production

    We have detected slower than expected system performance on the Snapper cluster and are currently in the process of investigating.

    See all
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