
Instructure Status
Real-time updates of Instructure issues and outages
Instructure status is Operational
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Canvas LMS
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Canvas Mobile
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Canvas Data 2
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ca-central-1
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eu-central-1
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eu-west-1
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us-east-1
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Active Incidents
No active incidents
Recently Resolved Incidents
Users are seeing a watermark when viewing slideshow presentation files in the Canvas DocViewer.
Started 2 Jun 2025 20:08:23 (14 hours ago), resolved 3 Jun 2025 01:09:42 (9 hours ago)
Minor Incident
Resolved
Canvas LMS
We are currently investigating this issue.
Some users may experience slowness when attempting to run SIS imports and content migrations
Started 30 May 2025 18:19:23 (4 days ago), resolved 30 May 2025 18:44:57 (4 days ago)
Minor Incident
Resolved
Canvas LMS
us-east-1
We are currently investigating this issue.
Data is not updating for some users in CD2
Started 26 May 2025 10:50:32 (8 days ago), resolved 29 May 2025 13:18:11 (5 days ago)
Minor Incident
Resolved
us-east-1
Canvas Data 2
We are currently investigating this issue.
Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.
Instructure Outage Survival Guide
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Instructure Components
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Instructure
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Instructure Canvas
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Canvas LMS
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Some users may experience slowness when attempting to run SIS imports and content migrations
Started 30 May 2025 18:19:23 (4 days ago), resolved 30 May 2025 18:44:57 (4 days ago)
Minor Incident
Resolved
Canvas LMS
us-east-1
We are currently investigating this issue.
Users are seeing a watermark when viewing slideshow presentation files in the Canvas DocViewer.
Started 2 Jun 2025 20:08:23 (14 hours ago), resolved 3 Jun 2025 01:09:42 (9 hours ago)
Minor Incident
Resolved
Canvas LMS
We are currently investigating this issue.
Canvas Catalog
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Canvas Commons
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Student ePortfolios
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Canvas Studio
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Canvas Credentials
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Canvas Mobile
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Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.
Student Pathways
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Canvas Data 2
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Data is not updating for some users in CD2
Started 26 May 2025 10:50:32 (8 days ago), resolved 29 May 2025 13:18:11 (5 days ago)
Minor Incident
Resolved
us-east-1
Canvas Data 2
We are currently investigating this issue.
Instructure SIS Platform
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Elevate K-12 Analytics
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SIStemic
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DataSync
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Instructure Elevate
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Elevate Data Quality
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Elevate Data Sync
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Elevate Data Hub
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Elevate Standards Alignment
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Instructure Impact
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Instructure Learn Platform
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Instructure Mastery
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Mastery Connect
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Item Bank
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Online Testing
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Instructure Support Tools
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Support: Phones/Chat
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Support: Webform/email
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Instructure AWS Region
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ca-central-1
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now
Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.
eu-central-1
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.
eu-west-1
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.
us-east-1
Tue 27
Wed 28
Thu 29
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Sat 31
Sun 1
Mon 2
now
Data is not updating for some users in CD2
Started 26 May 2025 10:50:32 (8 days ago), resolved 29 May 2025 13:18:11 (5 days ago)
Minor Incident
Resolved
us-east-1
Canvas Data 2
We are currently investigating this issue.
Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.
Some users may experience slowness when attempting to run SIS imports and content migrations
Started 30 May 2025 18:19:23 (4 days ago), resolved 30 May 2025 18:44:57 (4 days ago)
Minor Incident
Resolved
Canvas LMS
us-east-1
We are currently investigating this issue.
us-west-2
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.
ap-southeast-1
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.
ap-southeast-2
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Newly uploaded media assignments are not playing on the Android and iOS applications
Started 27 May 2025 10:08:47 (7 days ago), resolved 28 May 2025 08:19:12 (6 days ago)
Minor Incident
Resolved
ca-central-1
eu-central-1
eu-west-1
us-east-1
us-west-2
More...
We are currently investigating this issue.