Instructure Status
Real-time updates of Instructure issues and outages
Instructure status is Operational
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Canvas LMS
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Canvas Catalog
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Canvas Portfolio
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Mastery Connect
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ca-central-1
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eu-central-1
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eu-west-1
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Active Incidents
No active incidents
Recently Resolved Incidents
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
Canvas User pages not accessible.
Started 16 Jul 2026 00:38:30 (3 days ago), resolved 16 Jul 2026 01:12:10 (3 days ago)
Minor Incident
Resolved
Canvas LMS
We are currently investigating this issue.
Roll Call database misconfiguration for some users
Started 14 Jul 2026 15:28:05 (4 days ago), resolved 14 Jul 2026 22:14:42 (4 days ago)
Minor Incident
Resolved
Canvas LMS
us-east-1
We are currently investigating this issue.
A small subset of users may experience page errors when accessing Canvas.
Started 12 Jul 2026 19:02:31 (6 days ago), resolved 12 Jul 2026 19:21:15 (6 days ago)
Minor Incident
Resolved
Canvas LMS
eu-central-1
We are currently investigating this issue.
Instructure Outage Survival Guide
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Instructure Components
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Instructure
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Instructure Canvas
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Canvas LMS
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Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
Roll Call database misconfiguration for some users
Started 14 Jul 2026 15:28:05 (4 days ago), resolved 14 Jul 2026 22:14:42 (4 days ago)
Minor Incident
Resolved
Canvas LMS
us-east-1
We are currently investigating this issue.
A small subset of users may experience page errors when accessing Canvas.
Started 12 Jul 2026 19:02:31 (6 days ago), resolved 12 Jul 2026 19:21:15 (6 days ago)
Minor Incident
Resolved
Canvas LMS
eu-central-1
We are currently investigating this issue.
Canvas User pages not accessible.
Started 16 Jul 2026 00:38:30 (3 days ago), resolved 16 Jul 2026 01:12:10 (3 days ago)
Minor Incident
Resolved
Canvas LMS
We are currently investigating this issue.
Canvas Catalog
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Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
Canvas Commons
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Canvas Credentials
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Canvas Data 2
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Canvas Mobile
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Canvas Studio
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Canvas Portfolio
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now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
Student ePortfolios
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Student Pathways
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Elevate K-12 Analytics
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Canvas Career
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Instructure SIS Platform
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SIStemic
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DataSync
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Instructure Elevate
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Elevate Data Hub
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Elevate Data Quality
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Elevate Data Sync
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Elevate Standards Alignment
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Instructure Impact
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Instructure Learn Platform
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Instructure Mastery
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Mastery Connect
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Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
Item Bank
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Online Testing
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Instructure Support Tools
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Support: Phones/Chat
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Support: Webform/email
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Instructure AWS Region
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ca-central-1
Sun 12
Mon 13
Tue 14
Wed 15
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Fri 17
Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
eu-central-1
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
A small subset of users may experience page errors when accessing Canvas.
Started 12 Jul 2026 19:02:31 (6 days ago), resolved 12 Jul 2026 19:21:15 (6 days ago)
Minor Incident
Resolved
Canvas LMS
eu-central-1
We are currently investigating this issue.
eu-west-1
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
us-east-1
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
Roll Call database misconfiguration for some users
Started 14 Jul 2026 15:28:05 (4 days ago), resolved 14 Jul 2026 22:14:42 (4 days ago)
Minor Incident
Resolved
Canvas LMS
us-east-1
We are currently investigating this issue.
us-west-2
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
ap-southeast-1
Sun 12
Mon 13
Tue 14
Wed 15
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Fri 17
Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
ap-southeast-2
Sun 12
Mon 13
Tue 14
Wed 15
Thu 16
Fri 17
Sat 18
now
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio
Started 16 Jul 2026 08:22:35 (3 days ago), resolved 16 Jul 2026 12:21:12 (3 days ago)
Major Incident
Resolved
Canvas LMS
ca-central-1
Canvas Catalog
eu-central-1
eu-west-1
More...
We are currently investigating this issue.
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